The Phoenix Hotel
3.0 star property

Hotel with 24-hour front desk, near Lombard Street

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Phoenix Hotel

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Overview of The Phoenix Hotel

VIP Access
8.6

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Parking available
  • Bar
The price is RM 678
Price available on 30/03/2024

Explore the area

601 Eddy St, San Francisco, CA, 94109
  • Popular LocationKaiser Permanente Medical Center3 min drive
  • Popular LocationMoscone Convention Center4 min drive
  • Popular LocationOracle Park5 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Double Room

cleanliness

Highlights

Flat-screen TV
Ceiling fan
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
IPod dock
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

cleanliness

Highlights

Flat-screen TV
Ceiling fan
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
IPod dock
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room King Accessible

cleanliness

Highlights

Flat-screen TV
Ceiling fan
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
IPod dock
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior King with Pool View

cleanliness

Highlights

Flat-screen TV
Ceiling fan
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
IPod dock
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Francisco

The Phoenix Hotel is located in Downtown San Francisco, a neighbourhood in San Francisco, and is near a metro station. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California Academy of Sciences and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.

What's nearby

  • Union Square - 17 min walk
  • Kaiser Permanente Medical Center - 3 min drive
  • Moscone Convention Center - 4 min drive
  • Oracle Park - 5 min drive
  • Pier 39 - 6 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • Sing Sing Sandwich Shop - 5 min walk
  • Tu Kim Coffee Shop - 5 min walk
  • Saigon Sandwich - 2 min walk
  • Philz Coffee - 3 min walk
  • Son & Garden - 3 min walk

About this property

The Phoenix Hotel

Hotel near Moscone Convention Center
The Phoenix Hotel is located close to Union Square and San Francisco Museum of Modern Art, and provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • A vending machine, ATM/banking services and outdoor furniture
  • A water dispenser, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Phoenix Hotel feature thoughtful touches, such as laptop-compatible safes and dressing gowns, as well as amenities, such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM–10:00 AM for a fee: USD 15–30 for adults and USD 15–30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Building
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately USD 15 to 30 for adults and from USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 30 Mar 2024 start from RM 677.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self-parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Checkout is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mile (2 km) of Van Ness Avenue, Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Oracle Park are also within 3 miles (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

The Phoenix Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 42 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, lovely customer service
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an oasis in the tenderloin. Property is clean, staff was amazing (especially Orlando), nice linens, onsite restaurant and bar, loved the hotel. The neighborhood does have a lot of people hanging out getting high on the surrounding streets. No one bothered us when we walked to a great soul food restaurant named Brenda’s. Overall it was a great place to stay and the onsite secure parking with in and out privileges was a real plus.
Stayed 2 nights in Feb 2024

10/10 Excellent

Liane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, old school vibe was great
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every stay is perfect. Orlando the office manager makes us feel at home every time, even remembering our names. Auggie the restaurant manager also remembers us by name as even recommends new drinks we may like. The rooms are always clean, the pool is always at a perfect temperature and the staff always friendly. Well done again! We will be back soon.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Unfortunately I had a medical emergency and couldn't stay the entire night. Friendly staff, beautiful outside. Everything was super clean and comfortable. No coffee maker or refrigerator though. But since I didn't stay the whole night I didn't need coffee.
Stayed 1 night in Feb 2024

4/10 Poor

Timothy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It seems like the hotel’s primary function is an event space. Very few people were staying at the hotel - felt like a ghost town, but the night I stayed there was a large corporate event with music blasting right outside my room for hours - finally they moved inside at 10pm so that the sound wasn’t intolerably loud - but it was still very loud until 11pm. Don’t stay here if you plan to sleep.
Stayed 1 night in Dec 2023

8/10 Good

Jose-Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be afraid of the neighborhood, as soon as you enter the property you forget all about it. The pool is a perfect 87 degrees year round, the food and drinks are perfect and the staff is always friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, and laid back, with great parking and convenient amenities. I’ll stay again and again
Stayed 1 night in Feb 2024