Hotel Primera

3.0 star property
Comfortable hotel, walk to Las Americas Premium Outlets

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your current months are April, 2024 and May, 2024.
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May 2024

Hotel Primera

Photo gallery for Hotel Primera

Shopping centre
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Combined shower/bathtub, deep-soaking bathtub, free toiletries

Overview of Hotel Primera

3.4

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

190 E Calle Primera, San Ysidro, CA, 92173
  • Popular LocationLas Americas Premium Outlets6 min walk
  • Popular LocationSan Ysidro Border Crossing4 min drive
  • Popular LocationCentro Cultural Tijuana4 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)24 min drive
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Room options

Deluxe Double Room, 2 Double Beds, Accessible

cleanliness

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room, 1 King Bed, Accessible

cleanliness

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

cleanliness

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room

cleanliness

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Deep-soaking bath
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Ysidro

Located in San Ysidro, Hotel Primera is in the entertainment district. Las Americas Premium Outlets and Hidalgo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coronado Beach and Border Field State Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Caliente or CREA Sports Field.

What's nearby

  • Las Americas Premium Outlets - 6 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Centro Cultural Tijuana - 4 min drive
  • Plaza Rio Commercial Center - 5 min drive
  • Av Revolución - 5 min drive

Getting around

  • Iris Avenue Trolley Station - 4 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 24 min drive

Restaurants

  • Jamba Outlets at the Border - 15 min walk
  • Jack In The Box - 2 min drive
  • Starbucks - 8 min walk
  • McDonald's - 11 min walk
  • Foodcourt - 9 min walk

About this property

Hotel Primera

Hotel in a shopping district
Las Americas Premium Outlets is located near Hotel Primera, which provides a terrace, designer shops on-site and laundry facilities. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Express check-out, ATM/banking services and a water dispenser
  • Luggage storage, smoke-free property and a 24-hour front desk
Room features
All 97 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have any lifts

Property is also known as

San Ysidro Travelodge
Travelodge Motel San Ysidro
Travelodge San Ysidro
Travelodge San Ysidro Hotel San Ysidro
Travelodge San Ysidro Motel
Travelodge Wyndham San Ysidro Motel
Travelodge Wyndham San Ysidro
San Ysidro Super 8
Super Eight San Ysidro
Hotel Primera Hotel
Hotel Primera San Ysidro
Hotel Primera Hotel San Ysidro
Travelodge by Wyndham San Ysidro

Frequently asked questions

Does Hotel Primera have a pool?

Yes, this property has an outdoor pool.

Is Hotel Primera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Primera?

Self-parking is free at this property.

What time is check-in at Hotel Primera?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Primera?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Primera located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Las Americas Premium Outlets and San Ysidro Border Crossing. Tijuana Customs - Garita El Chaparral and Tijuana Wax Museum are also within 2 miles (3 km). San Ysidro Transit Center Station is 22 minutes by foot and Beyer Blvd Trolley Station is 22 minutes.

Hotel Primera Reviews

Reviews

3.4
Rating 10 - Excellent. 45 out of 607 reviews" "
Rating 8 - Good. 21 out of 607 reviews" "
Rating 6 - Okay. 39 out of 607 reviews" "
Rating 4 - Poor. 73 out of 607 reviews" "
Rating 2 - Terrible. 429 out of 607 reviews" "

3.4/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Luis Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.
Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE DO NOT GO!!!!
Place is completely rundown in the room. There’s no blankets for the bed sheets on the bed were filthy. there’s no toilet paper there’s no towels the shower my key card kept getting desynchronized I go to reprogram it and some random guy reprograms it for me. Worst place I’ve ever stayed at in my life.
Stayed 2 nights in Nov 2022

2/10 Terrible

Karla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

2/10 Terrible

Koji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.
Stayed 1 night in Nov 2022

4/10 Poor

Benjamin de

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.
Stayed 1 night in Nov 2022

2/10 Terrible

Rigoberto

2/10 Terrible

Mary

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.
Stayed 1 night in Nov 2022

2/10 Terrible

PHILIP, LONG BEACH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is horrible. coackroaches everywhere in the beds gross
Stayed 1 night in Nov 2022

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities