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Reviews of Motel 6 San Diego, CA - Downtown

2 out of 5
Motel 6 San Diego, CA - Downtown
1546 2nd Avenue, San Diego, CA

Reviews

6.6
Rating 10 - Excellent. 291 out of 1002 reviews" "
Rating 8 - Good. 219 out of 1002 reviews" "
Rating 6 - Okay. 170 out of 1002 reviews" "
Rating 4 - Poor. 133 out of 1002 reviews" "
Rating 2 - Terrible. 189 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Eleinis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is ok, but it's located in an area that is kot the best for families.
Stayed 2 nights in Apr 2024

2/10 Terrible

Lucas

Stayed 1 night in Apr 2024

6/10 Okay

Lindsay

Liked: Staff & service
Staff was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 16 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

RACHAEL, Juneau

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a dependable stay for the price.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
property was cheap in all aspects. Room was dirty all around and needed maintenance on a number of things. Prostitutes out front along with belligerent screaming locals.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Richard, Boston

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very sad area and conditions
Stayed 5 nights in Mar 2024
Response from Nancy Y. on 16 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

JoAnne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Walk out when I seen bedding on bed disgusting
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 16 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Valor

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon drop off our Uber driver said it’s the worst hotel in San Diego, and for $100 for a bed, he was correct. The tv didn’t even work. There was a fridge with no microwave, and half the lights didn’t even work. When we asked for another room we were told they were fully booked but Expedia still let me go through most the check out process to book a room. I’d highly avoid this place. And there should be a way to get a refund.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Valor,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Kyle

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a non smoking room and it was not to the point i was sick from the smell... i came home having to wash all my things a few times just to get the smell out... requested extra blankets a few times throughout my stay and never got them! Never again at that location
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Kyle,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Sarah,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Tigran, Van Nuys

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Tigran, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Alejandro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We got a room, no tv, hair and dirty floors, no towels, i request a towel at the front desk and they only had one and it was stained with blood, shower looked dirty and the shower knob was all loose, overal is a run down hotel, looks poor taken care of, dirty and trash bin full everywhere, quiet but dirty.
Stayed 1 night in Mar 2024

2/10 Terrible

mariela

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My hotel room when I first got there was disgusting it needed to be cleaned & I know it wasn’t clean because there was trash behind the recliner chair. There were finger prints on the cabinets of grease & stains. The nice thing was the front service desk let me be moved to a different room which was way better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Mariela, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

2/10 Terrible

Ruby

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay so i have stayed at this motel 6 several times and this last time has been by far the worse experience, within the past year alot has changed, there is new construction in what use to be the other BIGGER parking lot, now its just the small side and there aren't any signs or notices stating that you have to pay $10 per night even tho the front desk said there was, even if you paid for the stay... second there are people dealing drugs right outside the motel, crackheads smoking and yelling at each other. Lastly my room smelled like smoke i paid for a premium non smoking when i let the front desk know she said it was too late to change the room as the cleaners had left for the day mind you i literally went in and out quickly to grab food and let them know, she said she could go spray the room for me but at that point i knew it wasnt going to get rid of the smell...the restroom had stains in the tub not sure blood or whatever, i know motel 6 isnt top notch but dang this one has gotten really bad....
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Ruby, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team

4/10 Poor

geovanni, Van Nuys

Disliked: Cleanliness, amenities, property conditions & facilities
parking was limited to 28 spaces but they had 4 floors of rooms. i got lucky with a parking spot
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

david

Stayed 1 night in Mar 2024

8/10 Good

Andrew

Stayed 1 night in Mar 2024

4/10 Poor

Funda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful but the area was not that safe especially at night time.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Funda,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 Poor

Nalyssa

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Nalyssa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Raul

Stayed 1 night in Feb 2024

2/10 Terrible

Renee, thermal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience people next door were playing music loudly and having people come in and out like a party house. I just wanted rest and couldn’t get that. The air unit did not work either time
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Renee,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Jun Yang

Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 7 Mar 2024
Hi Jun Yang,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Jasen

Response from Brand Experience Team on 7 Mar 2024
Hi Jasen,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

beverly

Disliked: Cleanliness, property conditions & facilities
My husband and I usually have no issues with staying at Motel 6 but other than the location, this one was one of the worst places we have stayed. They put us in an extremely small corner room and the room felt dirty. There was brown “stuff” all over the floor and when we called house keeping, we were informed it was not dirt but rather “stains”. The lady demonstrated by scraping her finger on the floor to show us that the brown stuff didn’t come off. There were no blankets on the bed, only sheets. My husband had to go down to the desk to ask for more towells, pillows (they only had 2 flat ones on the bed), and the missing blanket. This is the first hotel we have stayed at that didn’t have any shampoo in the bathroom. When we asked about it, we were told they don’t have any. The bed was mega uncomfortable and both my husband and I had sore backs from sleeping in it. Luckily, we were only staying 2 nights so we sucked it up. The price was right and yes, the location is good for walking around but other than that, there weren’t many positives. The room only had 1 chair in it which is all that would fit, I kid you not. One of us had no place to sit. Oh yeah and there was construction that began early in the morning literally right outside the window. I don’t know how full the place was on those nights but I’m pretty sure that had to be the worst room in the building that they gave us. My husband and I are not picky people whatsoever but we would not stay here again.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Beverly,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

FADEL

Travelled with partner
Liked: Staff & service, amenities
Stuff are a key
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Fadel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Brian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
It's never good when the cops are on the property right? There were homeless people outside but they didn't bother anyone and my favorite restaurant was closed. 😔
Stayed 1 night in Feb 2024

4/10 Poor

Amir

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a very dirty and smelly room on the ground level. I asked to be moved to newer and renovated room which was much better, but still every sheet and towel was covered with stains. They don't have basic necessities, no toiletries or personal care stuff, shampoo, toothpaste, slippers, hair dryer, nada! Blanket was too small/thin, and not covered properly, I asked for an extra one and they gave me a fitted sheet for a mattress, and again uncovered. Very unhygienic over all. However, the staff, including the manager, are very nice and polite.
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Amir, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Terrible

Pedro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains and dirty towels
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Pedro, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Allan,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Alexa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Luna

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Luna,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Noemi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this place because we have been here about 7 years ago and this place has consistently changed. Homeless everywhere and the people staying in that hotel looked like they where on drugs. Make matters worse my husband stepped on a used needle that was found in our room. Luckily for him he stepped on the end cap of the needle and did not pierce the skin. We did file a complaint, definitely do not recommend this place specifically for families. Never going back there again.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 13 Feb 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Elif

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at your motel and felt very unsafe because there was a loud fight in the middle of the night. When I called the front desk for help, they said there is no security. This is not good for guest safety
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 13 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A person who never stays at motels. I have to say the moment you arrive at the front you greeted with nice walk and smile. The rooms are updated and clean. You’re walking distance to shopping and restaurants.
Stayed 1 night in Jan 2024

2/10 Terrible

Gricelda, Long Beach

Travelled with partner
There was an open pipeline that started dripping from the ceiling to the hand sink, I couldn’t believe that was happening, the fan in the restroom was so loud, the bedsheets had stains. The room was a non smoking room yet it smelled so bad. We asked for another room and the front desk dared to asked if it was that bad to which we said yes what do you mean, the ceiling is not supposed to be leaking or be smelly like that. The lobby and elevator floors wet and dirty.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Nancy Y. on 7 Feb 2024
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 Poor

Greg

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Listing says Parking. Somewhat w lie. Limited parking is more like it. Told that part of their parking lot is gone to (construction?). Told to go find street parking. Picked this place because i didnt want to be parking on street. So the reason hotel was selected was the one thing they cant supply.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Jan 2024
Hi Greg, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Luvia

Stayed 1 night in Jan 2024

10/10 Excellent

Marcarrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
For a person who never stays at motels. Does I have to say the location is in the prime of walking to restaurants transportation and also shopping. You cannot ask for a nicer friendlier staff from the moment you arrive to the moment you leave. The hotel manager has a professional staff that is always polite With a smile.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 20 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Coy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isn't bad but San Diego downtown is in a major decline. Think San Francisco.
Stayed 2 nights in Jan 2024

4/10 Poor

Walter Troyak and Mari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Aref

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ricardo

Travelled with family
Disliked: Amenities
Place is out dated and there is no parking
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Hi Ricardo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Too early to tell give it in the morning have to check out
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Marc, Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2024

10/10 Excellent

Ermalinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and not clean
Room was not as I thought it would have been. Floors were dirty and the room smelled like cigarettes.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Taylor

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023