Property entrance

Reviews of Hotel Vista Atsugi

3 out of 5
Hotel Vista Atsugi
3-12-5 Naka-cho, Atsugi, Kanagawa-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 427 reviews" "
Rating 8 - Good. 199 out of 427 reviews" "
Rating 6 - Okay. 68 out of 427 reviews" "
Rating 4 - Poor. 15 out of 427 reviews" "
Rating 2 - Terrible. 9 out of 427 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, APO AP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. I always look forward to staying here…
Stayed 1 night in Mar 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from ホテルビスタ厚木 石井 on 26 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

6/10 Okay

Satomi, El Cajon

Liked: Property conditions & facilities
Disliked: Cleanliness
Response from 宿泊フロント福士 on 2 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from 宿泊フロント福士 on 2 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

2/10 Terrible

Juan

Stayed 3 nights in Nov 2023
Response from ホテルビスタ厚木 フロントスタッフ ナラン on 30 Dec 2023
この度はホテルビスタ厚木にご宿泊を賜り、誠にありがとうございました。お客様のまたのご来館をスタッフ一同お待ち申し上げております。ご投稿ありがとうございました。

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All exceptionally great!
Stayed 4 nights in Oct 2023
Response from HOTEL VISTA ATSUGI ISHII on 23 Oct 2023
Thank you very much for staying at Hotel Vista Atsugi this time. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to devote ourselves to improving our services so that our customers can spend their time safely and comfortably. Thank you for posting your review while you are busy.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Maqbool

Stayed 1 night in Apr 2022
Response from 鎌田 on 27 Apr 2022
Dear valued guest, Thank you very much for your stay at Hotel Vista Atsugi. We hope to welcome you back again. Warmest Regards, A.Kamada Hotel Vista Atsugi / Reception Team

10/10 Excellent

Andrew

Stayed 1 night in Mar 2022
Response from HOTEL VISTA ATUGI ISHII on 23 Mar 2022
Thank you very much for having stayed at Hotel vista atsugi. Thank you for your high evaluation. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit.

8/10 Good

Vimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 鎌田 on 21 Sept 2021
お客様 この度はホテルビスタ厚木をご利用いただきまして誠にありがとうございます。 またのお越しをスタッフ一同お待ち申し上げております。 ホテルビスタ厚木 鎌田

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted shaving cream.
Stayed 1 night in May 2021
Response from HOTEL VISTA ATUGI ISHII on 21 May 2021
Thank you very much for having stayed at Hotel vista atsugi. Thank you for reviewing us and we appreciate your feedback. The shaving cream was in the room.please ask the front desk next time. We are very much looking forward to your next visit.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2020
Response from ホテルビスタ厚木 フロント 後藤 on 2 Dec 2020
この度はホテルビスタ厚木をご利用頂きまして誠にありがとうございます。次回のご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from ホテルビスタ厚木 フロント 肥沼 on 7 Oct 2020
この度はホテルビスタ厚木をご利用頂きまして誠にありがとうございます。次回のご来館をスタッフ一同心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
It's ok for the price
Small room with mediocre matress. Service is good but very few amenities. Close to the train station.
Stayed 21 nights in Jan 2020
Response from K.Ohno on 29 Feb 2020
Thank you very much for your use. We'll wait for the next use.

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service
Business Trip
Service is great, mattresses leave a lot to be desired.
Stayed 21 nights in Jan 2020
Response from K.Ohno on 29 Feb 2020
Thank you very much. I'll also exert myself with future in order to offer good service to a customer, so please take care. I'll wait for the next use.

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Would recommend.
Stayed 1 night in Jan 2020
Response from Hotel-vista Atsugi K.Ohno on 4 Feb 2020
Thank you very much truly. We look forward to serving you again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice except they switch to heating mode and it was hot without air conditioning.
Stayed 4 nights in Nov 2019
Response from Hotel Vista Atsugi, Front Clerk, Koinuma on 15 Dec 2019
Thank you very much for your stay at Hotel Vista Atsugi. We are currently operating and heating in our all facilities. We are sorry for the inconvenient. We are looking forward to serving you once again. Thanks and kind regards.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Paid for non smoking room given smoking room
Stayed 1 night in Oct 2019
Response from Front Clerk: Takafumi Shimoda on 20 Oct 2019
Thank you for your staying.

10/10 Excellent

Anin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, close to the station and shopping
Great place
Stayed 4 nights in Sep 2019
Response from Front ms.ISHII on 12 Sept 2019
thank you for your staying Thank you for the good rating. We look forward to seeing you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Front ms.ISHII on 12 Sept 2019
thank you for your staying

8/10 Good

Eddy

Business traveller
Liked: Cleanliness, staff & service, amenities
If have some chopstick and spoons would be nice in case buy some food from super market to eat
Stayed 5 nights in Jul 2019
Response from Front ms.ISHI on 12 Sept 2019
thank you for your staying we have some free chopstick and spoons at front desk next time you visit please ask at reception We look forward to seeing you again

6/10 Okay

Gregory

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hotel Vista Atsugi on 12 May 2019
Thank you for your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Hotel Vista Atsugi on 12 May 2019
Thank you for your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2019

8/10 Good

Muba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfort and very cheap price near to Station. Will prefer to book the same hotel if i visit Atsugi again. the only negative thing i experienced is no exhaust or ventilation in smoking to suck the smoke out.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Hotel Vista Atsugi Front Clerk OZONO on 31 Dec 2018
Thank you for your stay. We wait for your next arrival. Thank you

8/10 Good

Haruka

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice please for the cost. Close to shopping and resterants. Train staytion is two blocks away. Overall nice hotel.
Stayed 4 nights in Mar 2018
Response from Hotel Vista Atsugi Sugawara on 31 Mar 2018
Thank you very much for your stay in Vista Hotel. We strongly hope that you enjoyed here without any problems. And hope to see you again!

8/10 Good

Adam

Liked: Cleanliness, staff & service
Nice but small
Nice but room super small
Stayed 2 nights in Jan 2018
Response from ホテルビスタ厚木 菅原(Sugawara) on 2 Apr 2018
この度は「ホテルビスタ厚木」に御宿泊頂き誠に有難うございます。またお近くにお立ち寄りの際は是非ご利用くださいませ。 頂いたご評価を参考にサービスの向上に努めます。 Thank you very much for your stay in Vista Hotel. We strongly hope that you enjoyed here without any problems. And hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stay. Clean
Good, but there were problems with issuing an invoice. Please work on that
Stayed 1 night in Jan 2018
Response from Hotel Vista Atsugi Sugawara on 31 Mar 2018
Thank you very much for staying in Hotel Vista Atsugi. But we're really sorry to trouble you for the invoice. We try to improve our service and staff development. Thank you to comment on Hotels.com. We're waiting to see you again.

8/10 Good

sakuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,Good location&Cheap price
Good Location,Good food place enjoyed nightlife
Stayed 1 night in Nov 2017
Response from Hotel Vista Atsugi Sugawara on 7 Jan 2018
Thank you very much for your stay in Vista Hotel. We just hope you enjoyed here without any problems , and you are always welcome to come back to stay here.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Robyn, Adelaide South Australia

Liked: Cleanliness, property conditions & facilities
Good choice for comfort and convenience
The hotel is quite new and located only 3 minutes from the station. Some of the staff have very good English, some are limited. The rooms are around 16 sq metres and comfortable. Everything works fine. Bathroom new. We booked it thinking it was in Hakone..but it is a 30 minute local train ride from the station that takes you to Hakone (a beautiful area). However the extra train journey was fast and easy. The Atsugi station also has a direction rail connection to Tokyo - about 1 hour on the limited express - AUD $20 for 2 people. Plenty of food options around the hotel. In house western breakfast not recommended.

10/10 Excellent

Marilyn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super and the breakfast delicious, however the hotel is in Hon-Atsugi and not Atsugi which was confusing since we got off the train in Atsugi looking for the hotel. We had to board another train to go the Hon-Atsugi

8/10 Good

Chauncy

Liked: Cleanliness, staff & service, property conditions & facilities
American staying in Japan
Small , clean and affordable ... American in Japan

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed, great sleep, great price!
Very affordable accommodation; super friendly staff; safe location. The rooms are very small -- just a bed and desk.Skip breakfast and head to Starbucks around the corner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Business Trip
not a bad hotel for a business trip. Only real negative is the small size of the room.

10/10 Excellent

Giovanna, Hitachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
The hotel is conveniently located very near the station and there are plenty of restaurants and other shops in the area. The rooms are small but clean and smell good. The hotel staff are very nice and the service is good. Breakfast is served at a cafe next to the hotel so you get to enjoy a different atmosphere at breakfast, not the typical hotel style morning meal!

10/10 Excellent

GEOFFREY, Gifu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice times
Good

10/10 Excellent

Marcelo, Nagano ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Amazing Hotel! Everything was perfect. Very clean, comfortable, service 100%! Love it!

6/10 Okay

Keolani, Hawaii

Liked: Cleanliness
Disliked: Room comfort
good for cost
Location is close to train. Rooms EXTREMELY small. Restaurants around but no take away available. Service good but very little English. Free breakfast is good but second cup of coffee is $4 and it's a small cup!

6/10 Okay

Nora, San Francisco

6/10 Okay

HeMan, Hong Kong

Liked: Cleanliness
Situated at the city centre
The hotel is situated in the centre of Atsugi. You can wait to the railway within a minute.

8/10 Good

Kentaro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回宿泊した時に頂いたミネラルウォーター1本サービスを利用しました。今回もチェックアウト時にウォーターサービス券を頂けました。デスク、枕元にはUSBケーブルが直接刺せる場所はありませんが、コンセントの数は多いのであまり問題になりませんでした。本厚木駅から近く便利なのでまた利用したいと思います。
Stayed 1 night in Mar 2024

10/10 Excellent

??

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応がよかったてす。
Stayed 1 night in Mar 2024
Response from ホテルビスタ厚木 石井 on 26 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

6/10 Okay

Masashi

Stayed 2 nights in Mar 2024
Response from ホテルビスタ厚木 石井 on 26 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテルビスタ厚木 石井 on 26 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。

8/10 Good

tokiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテルビスタ厚木 石井 on 26 Mar 2024
この度はご宿泊いただき誠にありがとうございました。スタッフ一同またのご来館を心よりお待ちしております。