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Reviews of Première Classe Paris Est - Rosny sous Bois

2 out of 5
Première Classe Paris Est - Rosny sous Bois
3 rue de Lisbonne, Rosny-sous-Bois, Seine-Saint-Denis

Reviews

6.6
Rating 10 - Excellent. 146 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 296 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 122 out of 1000 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Olasimbo

Disliked: Cleanliness, staff & service, amenities
I had to complain before my beddings were changed.
Stayed 4 nights in Mar 2024
Response from La réception on 4 Apr 2024
Hello, thank you for taking the time to leave a comment and a rating. If you notice when you arrive that something is wrong, do not hesitate to come and talk about it at the reception. However, during your stay the sheets are only changed every 3 days, so in an eco-responsible approach, you have the possibility that the room is not made. Yours sincerely,

8/10 Good

Najwa

Liked: Cleanliness, staff & service, amenities
I liked the Staff.
Stayed 5 nights in Oct 2023
Response from Oumar B. on 7 Dec 2023
Hello Najwa, Thank you very much for your note and your review.Best regards

8/10 Good

H

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stopover
Stayed there before. Very convenient for our route through Paris. Unfortunately the TV in the room did not work(not receiving a signal) so spoilt the evening as could not watch the RWC23 matches. Otherwise all ok.
Stayed 1 night in Sep 2023

8/10 Good

Alex

Stayed 4 nights in Jun 2023
Response from Oumar B. on 26 Jun 2023
Bonjour Alex, je vous remercie chaleureusement pour avoir pris le temps de donner une note suite à votre séjour.Bien cordialement

10/10 Excellent

Elio, Winter Garden

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The train station is only a 10 minute walk behind the Westfield mall. There are several restaurants within walking distance. The staff was very helpful
Stayed 4 nights in May 2023
Response from Oumar B. on 26 Jun 2023
Hi Elio, thank you very much for your rating and comment. We look forward to welcoming you again. Best regards

10/10 Excellent

Velupillai

Stayed 1 night in Sep 2022
Response from Oumar B. on 11 Oct 2022
Bonjour, merci pour la note.Bien cordialement

10/10 Excellent

Juliet

Stayed 2 nights in Jun 2022
Response from Oumar B. on 28 Jun 2022
Bonjour Juliet, je vous adresse un grand merci pour ce beau 10 que vous accordez. Au plaisir de vous accueillir de nouveau. Bien cordialement

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 2 nights in May 2022
Response from Oumar B. on 28 Jun 2022
Bonjour Tim, merci pour avoir pris le temps de donner un avis sur votre séjour. Effectivement le parking est à 5€ la nuit pour sécuriser le véhicule. Bien cordialement

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness
Stayed 2 nights in May 2022
Response from Oumar B. on 8 Jun 2022
Bonjour Thomas, merci pour avoir pris le temps de donner une note à notre établissement. Bien cordialement

4/10 Poor

Angela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It smell like cigarettes sooo bad
Stayed 4 nights in Mar 2022
Response from Oumar B on 4 May 2022
Hello Angela, I thank you for your review. I am really sorry for that and howeover, we demand to the guest to not smoke in the hotel. Unfortunately some people are disrespectfull. Best regards

8/10 Good

severine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complain
Stayed 1 night in Dec 2021
Response from Oumar B on 21 Mar 2022
Bonjour Severine, je vous remercie pour votre note et pour le commentaire. Bien cordialement

6/10 Okay

Andreas

Travelled with family
Disliked: Staff & service, room comfort
Very basic and noisy. Cheap but cheap...
Stayed 1 night in Feb 2022
Response from Oumar B on 16 Feb 2022
Bonjour Andreas, merci pour avoir pris le temps de laisser un commentaire. Effectivement notre hôtel est dans la gamme ultra économique et nous mettrons toujours tout en oeuvre afin de satisfaire nos clients

10/10 Excellent

Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. We enjoyed our stay but would like to suggest to include a variety of foods and snacks in the breakfast menu as it’s not friendly to kids. Thanks
Stayed 2 nights in Aug 2021
Response from Oumar B on 24 Aug 2021
Good morning Hussein, I thank you very much for your coment regarding the hotel. It was a great honor to welcome you and your family. I understand and I see that many people are disapointed with the breakfast. We obey to the rules of our company standard breakfast but I inform them of the guests opinions in order to improve the menu. Best regards

6/10 Okay

Arnaud, Toulouse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to food market. Far away from Paris center but not cheap.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasent stay.
The rooms looked nothing like the photos. There was no in room kettle for hot water or tea. The showers were in a terrible state with mould growth. There was a very disgusting smell. We requested a dounle bed room and we got a room with a double bed and a single bed. There was a small window, felt very restricted as if its a jail.
Stayed 1 night in Nov 2019

4/10 Poor

Jutta

Disliked: Cleanliness, property conditions & facilities, room comfort
Walked into the room and stunk something awful. Opened the window for a bit and all was fine. Beds very low to the ground and the beds are not handicap accessible. Had to help husband get out of bed. Mattress were too big for the single bed frames and i kept falling of of bed. Husband took shower and the whole room flooded. Was not at all happy with the room. The night person, very nice young lady was very helpful.
Stayed 2 nights in Oct 2019

8/10 Good

Jennifer Rama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was good. Although the location is quite far from Paris. We got lost twice commuting into Paris. The hotel is very simple. Clean room & comfy beds. Although nothing else. No hot water kettle or facilities for coffee. However was a coffee machine downstairs.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access was difficult. Lost in streets at night with no taxis from RER to hotel
Stayed 1 night in Sep 2019

10/10 Excellent

anewman63, nyc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we just needed a place to crash between an afternoon flight and a morning flight and this was fine - small but aesthetically nice room, comfortable beds. you probably would not want to stay for a week if you want to see paris as it is in a suburb or, more accurately, on the outskirts of a town next to paris. the town itself has a pleasant main street of shops restaurants etc that is 5 to 10 minutes walk from the hotel. We had great indian takeout from New Shalimar restaurant.
Stayed 1 night in Jun 2019

4/10 Poor

Sm

Travelled with family, Business traveller
Liked: Property conditions & facilities
So, the postion of the hotel wasn’t good for tourists. When I booked, the location of the hotel was inside Paris and when you write that location on google maps was little far of Paris. Anyway, I think that its not bad for the cost it has.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
There’s not much that is good about the property other than the service was average and there is a McDonalds and KFC nearby for food as well as a small café. The hotel itself was clean enough however it is very far from transport to central Paris or anywhere else for that matter. The bus services are irregular and inconvenient. The metro is also quite far away from the hotel. The hotel itself is located within a sort of village area with a few other hotels. The room given to us (family of 3) was very cramped with barely enough room to move around and a very small toilet with an even smaller shower where you barely move to have a shower.
Stayed 4 nights in Apr 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARIS
Good times
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Outstanding hotel..
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Nothing really unique. What I didn’t like however was the I found strands of hair on my bed and the sheets and comforter had what looked like cigarette burned holes in it.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

bhaheeram

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly basic, but clean and well run. Generally good value for money.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very very bad bad bad bad bad discasting very very very dirty
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Caro, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible horrible horrible dirty horrible
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Property is too far from area I requested. I have to Uber all the time. Room is very small.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Paris Stay
It's not a 5 star hotel but everything was clean, ac was real cold and we just needed a place to sleep. Rooms are a bit small but we didn't mind. Staff was friendly and helpful. It's about 30 mins form Paris. Metro station was around a 10 minute walk from hotel. There's a really good restaurant called Grill Courtepaille within a 2 minute walk. McDonald's and KFC were about a 2 minute walk.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A good stay
Good location near metro and food.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most disgusting hotel ever!!!!!
We had to leave ASAP and get another hotel! Never such a disgusting hotel in my life. The smell, everything about it was disgusting. There was no way we would have been able to stay there
Stayed 1 night in Jul 2018

6/10 Okay

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service no hygiëne dirty filty stinking hotel.
It was a horror stay. We have been confronted with stinking filty rooms. We found feaces and more human remains in the bathrooms and restroom. The breakfast was not fresh. Very rude personel. And that the communication in case of appointments made with the staff was reversed the next day. Horror stay. There was brown sticking flued dripping from the sealing on the second floor. This hotel gives première class a very very bad name. We are NEVER going back there. The rooms looks nothing like the pictures of the rooms on the Internet. Bad bad bad!!
Stayed 3 nights in Jul 2018

6/10 Okay

michael

Liked: Staff & service
very Basic hotel
The hotel was very basic and of low standard, there is not much to do in the area which was hard with having children with us
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
Internet sucks. Staff is rude and messed up on my room assuming I checked out but didn’t. Dirty smellling room and outdated sheets and blankets
Stayed 6 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness
Sketchy much?
Not a great part of town. Rooms are cramped and way too small for 3 people. Beds did not look clean. We were afraid to sleep in them. Breakfast was alright but left us unsatisfied. Will not book here again.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Other than the guy at the front desk during the day this hotel has no redeeming qualities. The train is a 20min. Walk across a construction site and a questionable neighborhood. The first night our A/C unit leaked water all over and there was a strong smell of mold. They moved us to another room and that night they booked another guest into the room we were moved too. Nobody likes their room being barged in on! The second room also had the mold smell. Both rooms had cigerette burns all over the floor and bed. The comforter smelt bad. The walls were paper thin and you can hear everybody’s conversations. We got to enjoy a screaming cupple (lady of the night) at 1AM. Nothing more comforting than hearing a fight that sounds like they’re going to break down the wall. Their breakfast is a joke 3 breads, 6 flavors of jelly, and burnt coffee. The entire hotel smelt like a bar, sorry a bar smells nicer than this place. The cleaning staff is insistent on cleaning the room even when you tell them no thank you, this may sound like a plus but when you’re trying to get ready and they keep knocking on the door asking the same question it’s very frustrating. The restrooms were the smallest I’ve ever stepped foot in, the shower had enough room for a child to turn around in but a grown adult not likely. You may think you’re getting a good deal on a hotel that seems close to a metro station that will get you into Paris, Disney, or the airport, WRONG! Avoid this place.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2018

2/10 Terrible

Victor, Colorado, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here if you value your money
Terrible hotel. You pay the same amount as you would for a room closer to Paris, for half the space. We got two rooms, and both had a sewage smell coming from the bathroom. Add into that the general state of disrepair, hard beds, pillows that felt like they were from a couch, and extremely thin walls with loud guests. Ultimately we left after the first night of our three night stay.
Stayed 3 nights in May 2018

6/10 Okay

John

Did the job, nothing more
Good access just off the main road; road remained noisy all night... Unsmiling man checked me in at 10pm; very friendly girl at Reception in the morning Small room with residual stale cigarette smoke smell but at the end of the corridor and therefore quiet Nice wide corridors; clean and well-laid out all you can eat continental breakfast (limited choice...)
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for. There was nothing wrong, staff was very friendly, everything was clean, but it was also downright bare bones and a really inconvenient location. The cost however was dirt cheap.

4/10 Poor

Adriana, Banning, Ca

Disliked: Staff & service, property conditions & facilities, room comfort
Too small
Our hotel room was WAY too small... it was three of us with our luggage, and we literally couldn’t even more in our room together. Only one would move, while everyone else would sit on the bed for space. Also, hotel staff were a little rude, and the bathroom was soo small, that every time I would move while I was in the shower, I would accidentally turn the shower off, by how small it was..
Stayed 6 nights in Mar 2018

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is to small .it dangerous if has a fire .Shower it too small to take a shower can not move can not turn in shower room.
Stayed 2 nights in Mar 2018

4/10 Poor

Mama, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
Most of the staff was rude. On check in they tried to make me pay again. The lady just kept yelling you pay now you pay now. After 28 hours of traveling I almost started crying. We got it straight that I already paid and she gave us our key. This was our first trip to Europe so I dont have anything to compare the room cleanliness too - but for me it was gross. Moldy ceiling, burn marks on the floors, and hairs stuck in the towels. And the towels were an issue the whole time. We had a triple room with 3 guest. But we had the plead to get 3 towels! Most days I had to share a wet towel after a shower. The location wasnt bad - near buses and an RER line. Overall I wish I could have booked another hotel.
Stayed 6 nights in Mar 2018

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
Very basic hotel, a bit of mould on the ceiling but generally ok
Stayed 5 nights in Feb 2018

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great service the people from the desk are very friendly Great location and transportation from there to Paris
Stayed 4 nights in Jun 2017