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Reviews of Dazzler by Wyndham Montevideo

3.5 out of 5
Dazzler by Wyndham Montevideo
21 de Setiembre 2752, Pocitos, Montevideo

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1001 reviews" "
Rating 8 - Good. 398 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
Good breakfast, terrible smell in the hallways and bedrooms that with ac improved some. Bathroom exhaust fan didn’t work, the TV remote super old with all the channels translated into Spanish and no English option. Little details here and there lights, fridge, shelves, outlets but overall an affordable place to stay in a killer area
Stayed 12 nights in Mar 2024
Response from Dazzler by Wyndham Montevideo on 4 Apr 2024
Thank you for choosing Dazzler by Wyndham Montevideo for your stay. We are glad to know that you enjoyed your stay during your trip. We also take note of the things you have mentioned to improve our service.We look forward to seeing you soon.Kind regards,

4/10 Poor

ALDO

Disliked: Staff & service, property conditions & facilities
I did not like the reception, employées were not friendly and I speak good spanish
Stayed 1 night in Mar 2024
Response from Dazzler by Wyndham Montevideo on 22 Mar 2024
Estimado AldoLamento su experiencia en el hotel, si pudiera darme algo mas de detalles podriamos trabajar y evaluar pasos a seguir con el staff que nos indique.No es la cultura Wyndham la que vemos representada en su comentario y actuaremos en consecuencia.Puede escribirnos a reservas-at-dazzlermontevideo.com ?Atento

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room was of a good size. The bed was comfortable. I like the included breakfast that was very good. I like that it was safe and quiet. It is a large hotel of 12 floors and there were a lot of people checking in every day. They have a nice pool on the 12th floor with a beautiful view of the area. They also have a complete gym with a spa. I didn't like that there was not a microwave or coffee maker in the room. They offer complimentary coffee downstairs on the first floor.
Stayed 15 nights in Mar 2024
Response from Dazzler by Wyndham Montevideo on 20 Mar 2024
Dear NoraWe are glad to know that you enjoyed your stay during your trip. We also take note of the things you have mentioned to improve our service.We look forward to seeing you soon.Kind regards

6/10 Okay

Carey

Liked: Staff & service, amenities, property conditions & facilities
The staff is the best. Extremely courteous and helpful. They also spoke English. There is a very good restaurant next to the hotel but it is closed on Mondays. The breakfast was ok. More of a European style. The fit/weight room is excellent. There is also a large jacuzzi. The room was comfortable with a balcony although there was no outdoor furniture. The bathroom has a bidet. The shower didn't have a glass that fully closed which left a puddle after I showered. The carpet in the hall was a little stanned. Overall the stay was nice but I would probably stay closer to downtown where more restaurants and clubs were within walking distancie. The taxis were quite expensive. Everything was expensive for that matter.
Stayed 6 nights in Mar 2024
Response from Dazzler by Wyndham Montevideo on 15 Mar 2024
Dear Mrs CareyThank you for staying at Dazzler by Wyndham Montevideo. We appreciate your review, and we hope your experience was good enough!Kind regards,

4/10 Poor

DAIANE, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is actually nice however need some attention. Our bathroom was smelling like sewage really bad. The spa area had nice features but was dirty and never had towels after 5pm. The pool area need some serious attention. The lounge chairs were falling apart and the deck was scary to walk on. Breakfast was really nice, small but great items. Staff was very friendly and nice. The hotel is located near to several restaurants and a mall and we were able to walk every evening for dinner. We felt safe. Overall ok experience but would not recommend unless the place goes through a renovation.
Stayed 2 nights in Feb 2024
Response from Dazzler by Wyndham Montevideo on 27 Feb 2024
Dear DaianeThank you for choosing Dazzler by Wyndham Montevideo for your stay. We are glad to know that you enjoyed your stay during your trip. We also take note of the things you have mentioned to improve our service.We look forward to seeing you soon.Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to walk around, convenient in many ways (grocery shops, restaurants, not that far from bus terminal, etc). Breakfast choices are not amazing but ok. Airport is very far though, so check transportation first.
Stayed 5 nights in Dec 2023
Response from Dazzler by Wyndham Montevideo on 25 Jan 2024
Dear DanielThank you for staying with us here at Dazzler by Wyndham Montevideo. We are glad that you enjoyed your stay with us and look forward to welcoming you back!Kind regards,

4/10 Poor

Winifred

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for almost ten days. We first stayed in a suite and had to extend our stay by two days. The first room I wrote a review about already. Don’t recommended the suites. The second room was better, but still wouldn’t go back. The door handle barely worked. There were occasions where we had to get staff to come help open the door and they already knew about the issue, but it hadn’t been fixed. The card slide for power in the room was also not functioning properly and we we had to call for staff to help, again they knew of the issue but it hadn’t been fixed. The water in the toilet kept running. We had the Do Not Disturb sign on our door, but the staff still came in our room to tidy up etc. I had things misplaced because of this and had to go looking for them. No clue if anything went missing yet since we are still traveling. The included breakfast was terrible. The hot tub was gross to be totally candid. The water was yellow and smelled odd. The staff was otherwise friendly and helpful at the front desk. Convenient location. Beds were mostly comfortable which is a bonus, we’ve stayed in far nicer places that had much worse beds. Still won’t go back.
Stayed 2 nights in Jan 2024
Response from Dazzler by Wyndham Montevideo on 22 Jan 2024
Dear WinifredFirst of all, thank you for choosing Dazzler by Wyndham Montevideo. We apologize for the issues you may have experienced during your stay. We also want to say thank you for your words about the staff Kind regards,

6/10 Okay

Winifred

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got a room with a massive balcony that we paid extra for, but it had no furniture on it to use it. The staff we spoke to said there was nothing to do for this. It’s dated and aging with the floors needing replacing, but not the end of the world. Friendly staff. Clean overall. The pool has no sun umbrellas and is cold. The “hot tub” on the first floor was huge, but the water was green and had an off smell to it and the entire area. The included breakfast was different types of bakery items, some fruit, runny egg mixture and Uruguayan style yogurt. The area itself was nice with plenty of options for food, close proximity to the Rambla & beaches. There is no outside sitting area other than the pool area. We might stay here again, we might not. We definitely won’t pay for an upgraded room here again that’s for sure. I wish I could get a refund for the extra we paid for that because it was extra, but unusable space.
Stayed 7 nights in Jan 2024
Response from Dazzler by Wyndham Montevideo on 22 Jan 2024
Dear WinifredThank you for choosing Dazzler by Wyndham Montevideo for your stay. We take note of the things you have mentioned to improve our service.Kind regards

8/10 Good

victoria

Travelled with family and small children
Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Jan 2024
Response from Dazzler by Wyndham Montevideo on 15 Jan 2024
Dear VictoriaThank you for choosing Dazzler by Wyndham Montevideo for your stay. We are glad to know that you enjoyed your stay during your trip!!Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Dazzler by Wyndham Montevideo on 27 Dec 2023
Estimada KristinaMuchas gracias por su devolucion!!!Atte,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel reasonably priced. Location good but not central. Adjoining restaurant quite expensive. Nice swimming pool and staff spoke English. One (bearded) person on reception answered ‘well you have now’ when I said that I had never experienced 10am checkout before. I found this a bit rude even if he was trying to be funny.
Stayed 3 nights in Nov 2023
Response from Dazzler by Wyndham Montevideo on 12 Dec 2023
Dear GuestThankyou very much for your reviewWe are glad to recieve your feedbackAll the information regarding hotel services are shown at Hotels.com reservation site as well as in your confirmation pdfKind regards,

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good Dazzler is centrally located, walkable to parks, restaurants and transportation. Breakfast is very good
Stayed 5 nights in Oct 2023
Response from Dazzler by Wyndham Montevideo on 4 Dec 2023
Dear AndreaThanks for your feedback. We are glad to know that you enjoyed your stay with usKins regards,

4/10 Poor

Jacqueline

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very disappointed for a Wyndham brand this was the worst… sheets not fitting the bed resulting in exposed Matress…dirt on floors no vacuum…. Cleaning left us with only 1/4 roll of toilet paper… cups not available even to make our own coffee…. Not what you would expect from this brand
Stayed 3 nights in Nov 2023
Response from Dazzler by Wyndham Montevideo on 5 Dec 2023
Dear JacquelineFirst of all we want to thank you for choosing Dazzler Montevideo for your stay. It is very important for us to have feedback from all of our visitors, thanks to your comments we can improve every day and make your stay a better and more enjoyable experience. We will work harder and take note of the things you have mentioned so we can offer a better service.Kind regards,

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simpre 5* , pero insisto en detacar que la dedicación del personal hace la diferencia.
Stayed 1 night in Nov 2023
Response from Dazzler by Wyndham Montevideo on 29 Nov 2023
Estimado FedericoSiempre es un gusto hospedarlo y recibir sus impresiones al final de la estadía. Nos alegramos mucho de tenerlo como huesped y le agradecemos enormemente sus conceptos Siempre bienvenido!Atte,

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Dazzler by Wyndham Montevideo on 28 Nov 2023
Estimado DiegoMuchas gracias por su valoración. Nos sentimos muy honrados y felices al saber que disfrutaron de la estadia con nosotros!Esperamos poder recibirlo en una proxima ocasiónAtte,

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautiful rooftop pool and amazing view from my room.
Stayed 5 nights in Nov 2023
Response from Dazzler by Wyndham Montevideo on 22 Nov 2023
Dear JocelynThank you for writing such a positive review following your stay with us.We are delighted that you had a great experience and that you enjoyed our property and the different amenities we offerKind regards,

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Dazzler by Wyndham Montevideo on 11 Nov 2023
Estimado JorgeNos da mucho gusto recibir su reseña, nos alegramos de saber que disfrutaron la estadía! Esperamos se lleven hermosos recuerdos de Montevideo.Atte,

10/10 Excellent

Rafael, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall, clean, close to main attractions by cab, small market around the corner
Stayed 5 nights in Oct 2023
Response from Dazzler by Wyndham Montevideo on 2 Nov 2023
Dear RafaelThank you very much for choosing Dazzler by Wyndham Montevideo for your trip to our city. We are glad to know that you had a good experience with us!!Kind regards

8/10 Good

ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Dazzler by Wyndham Montevideo on 23 Oct 2023
Estimado IgnacioMuchs gracias por su reseña, esperamos que haya estado comodo y a gusto durante su estadia, tanto como nos gustaria.Atte,

4/10 Poor

Leandro

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach in the room
Stayed 3 nights in Oct 2023
Response from Dazzler by Wyndham Montevideo on 23 Oct 2023
Estimado LeandroLamento mucho la situación, en Dazzler by Wyndham Montevideo contamos con un proceso robusto de eliminación de cualquier tipo de insectos y/o alimañas. Repasaremos el proceso con el proveedor e informaremos para tomar medidas en base a su comentario.Nuestras disculpas una vez masAtte,

10/10 Excellent

Marianela

Stayed 4 nights in Oct 2023
Response from Dazzler by Wyndham Montevideo on 31 Oct 2023
Estimada MarianelaMuchas gracias por su devolución. Nos alegramos mucho de que disfrutó de la estadía.Gracias por elegirnosAtte,

8/10 Good

Cristian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Dazzler by Wyndham Montevideo on 25 Sept 2023
Estimado CristianMuchas gracias por dejarnos su valoracion, trabajaremos para lograr un 10/10 en su proxima visitaAtte,

10/10 Excellent

Duda

Stayed 1 night in Sep 2023
Response from Dazzler by Wyndham Montevideo on 16 Oct 2023
Muchas gracias por su puntuación! Nos alegramos mucho!Atte,

6/10 Okay

Migel

Travelled with partner
Liked: Cleanliness, amenities
Good breakfast,the bed was lumpyand very uncomfortable the floor laminate in places was worped
Stayed 1 night in Aug 2023
Response from Dazzler by Wyndham Montevideo on 30 Aug 2023
Dear MigelThank you for taking the time to write a review. My apologies you did not have a perfect stay with us. We try our very best to ensure our guests are completely satisfied.We are looking forward to see you again.kind regards

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All perfect
Stayed 1 night in Aug 2023
Response from Dazzler by Wyndham Montevideo on 29 Aug 2023
Dear Mr. Martinez,Thank you so much for your valuation.We wish you a good journey back!Regards,

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would be back.
Stayed 1 night in Aug 2023
Response from Dazzler by Wyndham Montevideo on 28 Aug 2023
Dear CharlesThanks for your comments! Hope to see you again soon!Kind regards

10/10 Excellent

Olivia, Bethesda

Stayed 2 nights in Aug 2023
Response from Dazzler by Wyndham Montevideo on 13 Sept 2023
Estimada OliviaMuchas gracias por su reseña!!!Nos alegramos de que disfruto de su estadíaAtte,

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2023
Response from Dazzler by Wyndham Montevideo on 9 Aug 2023
Dear IngridThank you very mucho for your review!!!!Kind regards,

8/10 Good

Wendell, Yonkers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this hotel very much. The only thing is the design of the bathtub is absolutely terrible; I risked twisting my ankle, or worse. When stepping in, there is an area intended to rest the head when in the tub, but it there is no visual indication that it is there. Therefore, you step in and slide down to the side. That headrest should be place on the other end so that one can step into a flat area of the tub.
Stayed 2 nights in Jul 2023
Response from Dazzler by Wyndham Montevideo on 31 Jul 2023
Dear WendellWe’d like to apologize for the issues you experienced during your stay. We always give the best of us in order to offer a memorable experience to our guests.In reference to the comment about the bathtub, it is a pity that it was installed in the opposite direction, our apologies for that We are looking forward to see you again in the near futureKind regards,

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jul 2023
Response from Dazzler by Wyndham Montevideo on 17 Jul 2023
Estimado AlvaroMuchas gracias por su valoracionAtte,

10/10 Excellent

Juan

Stayed 1 night in Jun 2023
Response from Dazzler by Wyndham Montevideo on 13 Jul 2023
Estimado JuanMuchas gracias por haber elegido Dazzler Montevideo y compartir su experiencia con nosotros.Nos alegramos de que hayan tenido una estadía agradable en el hotel!Esperamos que haya disfrutado de Montevideo!Atte,

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Good hotel
the hotel is great, comfortable rooms and well located. However, maintainance is an issue in some detalis (furnishes and similar).
Stayed 3 nights in May 2023
Response from Dazzler by Wyndham Montevideo on 5 Jun 2023
Dear JoseWe would like to thank you for sending us your comments as they do help us to improve our service. It was very kind of you to have taken the time to write us, we really appreciate it. We have taken note of each aspect you mentioned in order to improve day by dayKind regards,

8/10 Good

Cesar

Liked: Cleanliness
Very good hotel and location,needs to improve AC sostén.
Stayed 10 nights in May 2023
Response from Dazzler by Wyndham Montevideo on 17 May 2023
Estimado CesarMuchas gracias por sus comentariosEsperamos que haya tenido una estadia agradable Lo esperamos en una nueva visita!Atte,

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The thermostat in the room didn't work. Really the only thing that didn't like about the hotel. The staff and the service were great, and the area is very nice. Also, the breakfast was very complete.
Stayed 1 night in May 2023
Response from Dazzler by Wyndham Montevideo on 17 May 2023
Estimado LeonardoMuchas gracias por todos sus comentariosRevisaremos el sistema de Aire centralizado con el que contamos Nos alegramos que ha pesar de este inconveniente haya tenido una estadia agradableAtte,

8/10 Good

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a few years it has been our home in Montevideo when we go to visit our family there. The location is excellent, the rooms are big and comfortable, breakfast is included and is very good, and all the employees are friendly and helpful. There are a few issues probably due to post pandemic lack of money, but at the end of the day not affecting your stay.
Stayed 14 nights in Apr 2023
Response from Dazzler by Wyndham Montevideo on 17 May 2023
Estimado HoracioMuchas gracias por sus palabrasSiempre bienvenido!Atte,

2/10 Terrible

Abhishek

Stayed 3 nights in Apr 2023
Response from Dazzler by Wyndham Montevideo on 28 Apr 2023
Estimado AbhishekNo tenemos mas informacion mas que el puntaje de su criterio, nos puede dar mas información de su estadía? Por favor escribanos a reservas@dazzlermontevideo.com

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Helpful staff and front desk.
Stayed 5 nights in Apr 2023
Response from Dazzler by Wyndham Montevideo on 29 Apr 2023
Dear Mr. Donley,We really appreciate your comments about our staff.We hope to see you soon.Regards,

10/10 Excellent

cheryll

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2023
Response from Dazzler by Wyndham Montevideo on 29 Apr 2023
Estimado Cheryll,¡Muchas gracias por dejarnos su valoración!Esperamos volver a recibirlo pronto.Atte,

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing
Stayed 3 nights in Mar 2023
Response from Dazzler by Wyndham Montevideo on 29 Apr 2023
Estimada Sra. Paloscia,¡Nos agrada saber que disfrutó de la ubicación de Dazzler by Wyndham Montevideo!Esperamos volver a recibirla pronto en nuestra ciudad.Atte,

8/10 Good

Alejandro

Stayed 10 nights in Feb 2023
Response from Dazzler by Wyndham Montevideo on 17 May 2023
Estimado AlejandroMuchas gracias por su valoraciónEsperamos haya disfrutado de su estancia tanto como nos gustariaAtte,

8/10 Good

Christian

Business traveller
Liked: Cleanliness, amenities
My hairdryer didn’t work in the morning when getting ready to check out I asked for one went to breakfast to give them time . Upon return still No hairdryer . The one in the room was broke it smoked and burn up when I tried to turn it on. Not sure why nobody came to replace it or even offer to use one that worked somewhere else.
Stayed 1 night in Feb 2023

8/10 Good

James

Stayed 1 night in Feb 2023

8/10 Good

Elinor

Stayed 2 nights in Jan 2023

4/10 Poor

Mia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken doors / humidity in room / fungus on ceiling / room not cleaned / food cold at breakfast / dirty tables not clean for over an hour… definitely a 2 star
Stayed 1 night in Jan 2023

4/10 Poor

Mia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room smelled “funny”. Huge fungus stain in shower ceiling that we had to ask twice to have cleaned before they did Shower water leaking into bedroom underneath wall. Room was not cleaned one day - they forgot and came at 6:30pm to do it. Breakfast is quite limited - the warm food was not maintained warm and sometimes was not even refilled. Tables were left dirty for a long time sometimes over an hour. Entrance public bathroom (used for when going for breakfast) has SEE THROUGH stalls and one of the stalls does not even have a lock. Just not acceptable.
Stayed 4 nights in Jan 2023

8/10 Good

victoria

Liked: Staff & service

8/10 Good

Yiu Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet neighbourhood. There is bus going the old city just outside the hotel. It is within walking distance to the punta carretas shopping center and the rambla. Staff is friendly and helpful.
Stayed 2 nights in Oct 2022

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities
First the breakfast buffet was very good, especially the eggs. The parking was not so good, rather dreary. The room temperature was hot upon entering and it took some time for it to cool down. The toilet was not functioning properly, tho only a minor annoyance. Let's say the overall stay was not dazzling.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs better management and some general renovation, everything looks as if it needs some cleanup. Most of the personnel needs to be trained in better manners.
Stayed 6 nights in Nov 2022

2/10 Terrible

Sergio A

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very dirty room dirty sheets and very low maintenance in the entire hotel
Stayed 8 nights in Nov 2022