Holiday Express & Suites Portales, an IHG Hotel

2.5 star property
Hotel in Portales with free breakfast and fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Express & Suites Portales, an IHG Hotel

Photo gallery for Holiday Express & Suites Portales, an IHG Hotel

Property entrance
Indoor pool, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
Free buffet breakfast
Exterior

Overview of Holiday Express & Suites Portales, an IHG Hotel

8.6

Excellent

Highlight
  • Staff & service is scored top 10% in Portales by travellers.

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Housekeeping
The price is RM 611
Price available on 04/04/2024

Explore the area

1901 W 2nd St, Portales, NM, 88130
  • Popular LocationTaco Box16 min walk
  • Popular LocationAl Whitehead Field16 min walk
  • Popular LocationEinstein Noah Restaurant Group19 min walk
  • Popular LocationBurger King19 min walk
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Room options

Standard Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed (Leisure)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Portales

Located in Portales, Holiday Express & Suites Portales, an IHG Hotel is in a rural area. Blackwater Draw Museum and Norman Petty Studios are local landmarks, and the area's natural beauty can be seen at Oasis State Park.

What's nearby

  • Al Whitehead Field - 16 min walk
  • Oasis State Park - 16 min drive
  • Blackwater Draw Museum - 17 min drive
  • Hillcrest Park Zoo - 29 min drive
  • Cannon Air Force Base - 29 min drive

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 35 min drive

Restaurants

  • McDonald's - 2 min drive
  • Juanito's Mexican Restaurant - 3 min drive
  • Sonic Drive-In - 3 min drive
  • Cattle Baron - 3 min drive
  • Panda - 3 min drive

About this property

Holiday Express & Suites Portales, an IHG Hotel

Hotel in a rural location
You can look forward to a free breakfast buffet, an arcade/games room and laundry facilities at Holiday Express & Suites Portales, an IHG Hotel. For some rest and relaxation, visit the hot tub. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Express check-in, a 24-hour front desk and a TV in reception
  • Smoke-free property, a front desk safe and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 65 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Express & Suites Portales, an IHG Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales, an IHG Hotel on 4 Apr 2024 start from RM 610.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Express & Suites Portales, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Express & Suites Portales, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Express & Suites Portales, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Express & Suites Portales, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Express & Suites Portales, an IHG Hotel located?

Situated in a rural location, this hotel is 0.7 mi (1.2 km) from Al Whitehead Field and 8.9 mi (14.3 km) from Oasis State Park. Blackwater Draw Museum and Cannon Air Force Base are also within 20 miles (32 km).

Holiday Express & Suites Portales, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 281 reviews" "
Rating 8 - Good. 78 out of 281 reviews" "
Rating 6 - Okay. 25 out of 281 reviews" "
Rating 4 - Poor. 9 out of 281 reviews" "
Rating 2 - Terrible. 14 out of 281 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good hotel. It's clean, easy to find, and close to where I need to be tomorrow.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

alden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Room had a bath tub. Parking was well lit. But there was a sports team staying here that was very noisy until late.
Stayed 1 night in Mar 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfortable hotel with great customer service.
Stayed 2 nights in Feb 2024

8/10 Good

Kevin, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and the rooms are big. This is a newer hotel and is well kept.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi didn’t work and repeated calls downstairs to front desk were unanswered.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor in the bathroom under the sink was dirty
The floor in the bathroom was appeared to be dirty. I took a piece of tissue and wet it then scrubbed on the floor under the sink and the tissue was very dirty. Looking at the piping under the sink revealed deposits of dust and dirt. The shower curtain had stains upon it. The curtain in the bedroom appeared to have a coke splash all over the curtain.
Stayed 2 nights in Dec 2023

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost more than other Hotels nearby
Keys had to be reset upon returning to the Hotel on most nights. Like their machine for setting the key defaults to stop working the next morning, rather than the actual time or date expected to check out. The refrigerator in the room froze any drink placed in it whether on the middle setting or the lowest setting. Yeah, exploded frozen soda drink, orange juice, or beer!
Stayed 4 nights in Nov 2023