Lobby

Reviews of La Quinta Inn & Suites by Wyndham Phoenix Chandler

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 680 out of 1266 reviews" "
Rating 8 - Good. 307 out of 1266 reviews" "
Rating 6 - Okay. 145 out of 1266 reviews" "
Rating 4 - Poor. 71 out of 1266 reviews" "
Rating 2 - Terrible. 63 out of 1266 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Elevator rocks and shakes . Room smelled like old dirt . People hovering in the parking lot smoking weed .
Stayed 1 night in Mar 2024

6/10 Okay

Jake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Shower was Dirty the tub was stained and the sheets had several stains. Pool was also very dirty with debris floating and all over the floor. Besides that the free breakfast was what you expect and the staff was friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was no more then 23 minutes away there was a handful of place to eat close by
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and welcoming. Spaces and room quite clean and good environment
Stayed 2 nights in Mar 2024

8/10 Good

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Madhavi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Cathryn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would say the room was pretty clean - I give it a B grade. The pool was freezing cold which was disappointing. Breakfast was not great. IF you have small kids I would look into other hotels in the area.
Stayed 1 night in Feb 2024

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

sylvia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

Brittny

Liked: Property conditions & facilities
Clean, friendly staff & conveniently located
Stayed 1 night in Mar 2024

6/10 Okay

Mary

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Manuel

Disliked: Property conditions & facilities
Couches were dirty and full of dog hair. Place was not clean. Especially not for the price. Will not come here again
Stayed 1 night in Mar 2024

10/10 Excellent

Rosendo

Stayed 3 nights in Jan 2024

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were wonderful very polite and friendly, check in was fast and easy. From the look of the lobby and my first glance at the room it was very nice. But when i got ready to take a shower i noticed the floor of the stall was not very clean looking and after getting into the shower it took about 2 minutes and it was clogged so badly i had to turn off the waterover and over because i was afraid it would overflow. And it was a bit warm so i wanted to turn on the air but that was completely broken. Wouldnt turn on at all. I was also disappointed that a room booked for 2 people and we were only given one bath towel each. Well i dont know about most people but i need 2 towels and that is what im used to having in any hotel ive ever stayed in. Paying over $200 i thought things would at least work properly. And the dog in the next room that barked all night didnt bother me at all because i happen to work with animals but im sure some of the people around in other close rooms were maybe not to pleased.
Stayed 1 night in Mar 2024

10/10 Excellent

Blas

Stayed 1 night in Feb 2024

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Some areas need a facelift but the room was clean and comfortable. Staff was very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Isla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Dominik

Business traveller
Liked: Staff & service
It was good enough for one night stay.
Stayed 1 night in Feb 2024

8/10 Good

Marlene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible off I10 The staff was very helpful. Cracker Barrel is close by, walkable
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose La Qunita because they had a suite option for our family. We usually stay at Drury but they did not have a suite available. We were pleasantly surprised to find such a clean, quiet, and very well serviced hotel. The hot tub was fantastic, staff were very helpful, and amenities were always stocked. We will be back at this hotel because it was finally a cheaper option that did not lack in quality.
Stayed 1 night in Feb 2024

6/10 Okay

polet

Travelled with family
Liked: Staff & service
The rooms looked old and not well maintained and dirty. We found hair on the sheets, and it didn’t look like the tub was in good condition at all there was mold around the tub the surrounding area of the in was OK, but the lighting wasn’t enough they had security doors get going in and out, but it wasn’t quite that safe Staff was amazing. They were very kind. They got everything we needed in a quick response time. The employees were good. Check-in was easy check out was easy.
Stayed 3 nights in Feb 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Tttttt
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Carlie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was surprising, because so many of the reviews mentioned that it was recently renovated, but the baseboards had inches of dirt on them. And there were questionable splashes on the side of the countertop in our hotel room.the service was great, but this hotel is not new or clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the room was very comfortable. I liked the idea of a recliner chair and there was a very good workable desk. Close to car parking and front desk and morning breakfast. Hot tub was very good.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was so friendly. My daughter and I stayed overnight. Convenient food and shopping close by.
Stayed 1 night in Jan 2024

6/10 Okay

Marcos

Stayed 1 night in Feb 2024

6/10 Okay

Vasso

Travelled with family
Liked: Staff & service
The TV was not working. It was quite noisy from the window (highway). Dust and mold around vents. Breakfast was great! Staff were friendly and welcoming.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Rudi

Stayed 1 night in Jan 2024

6/10 Okay

Thomas, Fort Pierce

Travelled with family
Liked: Staff & service
Bathroom looked like it had dirt on the floor near the back of the toilet
Stayed 6 nights in Jan 2024

6/10 Okay

Brendan

Stayed 5 nights in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was helpful and friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Staff and check-in were great, lobby is very nice. Room smelled a bit funky, tub was filthy and there was a stain appearing to be of the masculine variety on the recliner. Quick stay to get some sleep while passing through so I didn’t make a fuss but the room cleaning needs to be more thorough.
Stayed 1 night in Jan 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sumala

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for making it safe
Stayed 1 night in Jan 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are very old with water damage to the doors and walls. There were also rust stains on the bathtub and unknown black rings around the drain. Asked to switch rooms but all the bathrooms were the same. Would not go back!
Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Would stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Charles

Stayed 1 night in Jan 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Check-in clerk was polite and courteous. The room was somewhat clean but stunk of Cigarette smell. Bathroom was clean - no shampoo or conditioner. TV was smallest I have seen in any brand of hotel and we were unable to get technical assistance to watch Netflicks which did not work at all. Front Desk Clerk told us he could not help. I STRONGLY DO NOT RECOMMEND THIS PROPERTY
Stayed 1 night in Jan 2024

8/10 Good

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this facility was very pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

Muhammed

Stayed 1 night in Jan 2024

10/10 Excellent

Blas

Stayed 1 night in Jan 2024

8/10 Good

Jesus