Hotel berdekatan Petempich Bay

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"We had a great time, everyone was fantastic"

"Overall I rate this resort 7.5/10 The sargassum is VERY very bad, the first night we arrived I (not exaggerating) nearly vomited, it is insanely bad smell, every time we left the room we got hit in the face by the smell, defo avoid if you are sensitive to smells. We did get used to the smell though We arrived May 30th and the place was about 25/30% full which was great for us as we like peace We were very disappointed as the buffet was only open for breakfast the time we spent there which is...

"From arrival to departure the staff was so hospitable. The resort was so clean and BEAUTIFULLY kept. We are returning after 4 years same staff and even better service and food! Pristine beaches and pool options galore! We will not be waiting 4 more years"

"Tuvimos unas vacaciones espectaculares. El personal muy atento, la habitación hermosa, la limpieza muy bien. Los niños se divirtieron muchísimo. Gracias por todas las atenciones! Sin duda volvería a hospedarme en este bello resort."

"Personnel très accueillant en particulier Dana et Marcelo. Cadre agréable excepté la plage Bonne variété de nourriture"

"Lo único malo y no es culpa del hotel , es la contaminación de la playa consargazo"

"We enjoyed our stay over all but a few things to note that might help future travelers. There is loud techno-esque music (themed each night) played until 11ish and louder visitors that party on past that. Totally fine if that’s what you’re into! We wished we would’ve known and stayed on the secrets side and used the breathless pools. We slept like garbage so definitely bring ear plugs, or if you’re the party type, this will be your jam! Additionally, we upgraded when we checked in to a swim...

"This property is definitely geared toward family. Very clean. The food was good…..especially the burgers!!! Seasoned to perfection!!! The staff was friendly and they took good care of my family and friends. The preferred club didn’t seem too exclusive because people were not checked to see if they belonged in preferred club. One of the watersides was closed and the zip line was not for people over 187lbs. Overall I would bring my family back."

"VOLVERÉ!!! La atención y su comida son un espectáculo! Cada una de las personas que nos atendió se esmeró y cuidó de nosotros. Este ha sido uno de los mejores hoteles que he visitado en mi vida. Mi hijo lo disfruto al 100! Este lugar es mágico por su gente y por sus instalaciones. GRACIAS A CADA UNA DE LAS PERSONAS que nos atendió, a cada una de ellos que desde nuestra llegada hizo de este lugar, nuestra casa! NO DUDEN EN ESCOGERLO al momento de tener vacaciones con sus hijos. PERSONAL...

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"Upscaled! Clean and great staff!"

"Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request."

"I had such an amazing time at Royalton Riviera! The only things that I think could be improved are the waiting times when ordering room service, and the dinner food at the buffet was not good. Besides that, the staff are extremely friendly and the property is very clean and beautiful"

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"The hotel was fantastic. Very clean entrance way and amazing air conditioning as soon as you walked in. The rooms were clean, modern, air conditioned and we had a small balcony with sea view. The rooftop pool and bar were great and we had a fabulous meal on our last night there. Only issue entering the hotel is there is no ramp for wheelchairs which made it difficult as my daughter had to lift the wheelchair up quite a large step so we could enter the hotel. Puerto Morelos overall is not...

"Everyone was really nice and the staff learned your name the day. They were always welcoming and called you by your name. The rooms were really clean and the housekeeping service was always on top of it. My steamer didn’t work and within 15 mins they brought me an iron."

"Beach is blocked with seaweed , food is not good and limited , staff giving false information on multiple occasions , good food poisoning"

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Great stay, we go every year."