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Hotel Waterfall
3.0 star property

Comfortable hotel near Gurney Plaza

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Waterfall

Photo gallery for Hotel Waterfall

Lobby
Terrace/patio
Exterior
Minibar, in-room safe, desk, free WiFi
Restaurant

Overview of Hotel Waterfall

6.4

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
  • Room service

Check out the area

160 Jalan Utama, George Town, Penang, 10450
  • Popular LocationDim Sum Cha Yun 点心茶园1 min walk
  • Popular LocationOO White Coffee1 min walk
  • AirportPenang (PEN-Penang Intl.)30 min drive
  • Popular LocationPenang Sentral35 min drive
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Room options

Standard Room

cleanliness

Highlights

Air conditioning
TV
Bathrobes
Hydromassage showerhead
Minibar
Free bottled water
Satellite channels
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

cleanliness

Highlights

Air conditioning
TV
Bathrobes
Hydromassage showerhead
Minibar
Free bottled water
Satellite channels
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room, 1 Double Bed, No Windows

cleanliness

Highlights

Air conditioning
TV
Hydromassage showerhead
Bathrobes
Private bathroom
Minibar
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
TV
Hydromassage showerhead
Bathrobes
Private bathroom
Minibar
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
TV
Bathrobes
Hydromassage showerhead
Minibar
Free bottled water
Satellite channels
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Queen Beds, No Windows

cleanliness

Highlights

Air conditioning
TV
Bathrobes
Hydromassage showerhead
Minibar
Free bottled water
Satellite channels
Desk
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Superior

cleanliness

Highlights

Air conditioning
TV
Bathrobes
Hydromassage showerhead
Minibar
Free bottled water
Satellite channels
Desk
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

George Town

Hotel Waterfall is located in George Town. Swettenham Pier Cruise Terminal and ESCAPE Adventureplay are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurney Plaza and Gurney Drive. Penang Botanical Gardens and Kidland Penang are also worth visiting.

What's nearby

  • Arulmigu Balathandayuthapani Temple - 12 min walk
  • Gurney Drive - 2 min drive
  • Gurney Plaza - 2 min drive
  • KOMTAR - 5 min drive
  • Penang Hill - 8 min drive

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • Goodall Cafe - 6 min walk
  • OO White Coffee - 1 min walk
  • 海味 - 5 min walk
  • Samurai Teppanyaki - 7 min walk
  • 金园茶餐室 Kedai Kopi Dan Makanan Taman Emas - 9 min walk

About this property

Hotel Waterfall

Property highlights
Located close to Gurney Plaza, Hotel Waterfall provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A 24-hour front desk, tour/ticket information and free newspapers
  • A lift, coffee/tea in reception and a vending machine
Room features
All guest rooms at Hotel Waterfall include perks, such as air conditioning and dressing gowns, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 37.1 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 37.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Waterfall
Hotel Waterfall Penang
Waterfall Hotel
Waterfall Penang
Hotel Waterfall George Town
Waterfall George Town
Hotel Waterfall Hotel
Hotel Waterfall George Town
Hotel Waterfall Hotel George Town

Frequently asked questions

Is Hotel Waterfall pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Waterfall?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Waterfall on 1 Apr 2024 start from RM 82.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Waterfall?

Self-parking is free at this property.

What time is check-in at Hotel Waterfall?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Waterfall?

Checkout is at noon.

Where is Hotel Waterfall located?

Situated in George Town, this hotel is within 1 mi (2 km) of Nattukotai Chettiar Temple, Gurney Plaza, and Gurney Drive. KOMTAR is 2.9 mi (4.6 km) away.

Hotel Waterfall Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 12 out of 55 reviews" "
Rating 4 - Poor. 9 out of 55 reviews" "
Rating 2 - Terrible. 8 out of 55 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

jack

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
hotel was ok, but i checked in at night (the staff not really friendly) but it's fine i guess because i booked on 31 dec, i know how it feels to work in new year's eve (maybe not in the mood to work :) ) but the thing that make me difficult = it was no towel (not sure it's since beginning or it just started due to covid-19 pandemic)
Stayed 1 night in Dec 2020

10/10 Excellent

Noor Haidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Letchumanan

Liked: Room comfort
Disliked: Property conditions & facilities
Construction which was ongoing was big minus, there were insects in the bathroom. Wifi was so-so
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money. Friendly and efficient staff.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2018

6/10 Okay

Ken

Stayed 5 nights in Jun 2018