Outdoor pool, pool loungers

Reviews of Century Bay Private Residences

Century Bay Private Residences
5, Lintang Pantai Jerjak, Sungai Nibong, Georgetown, George Town, Penang

Reviews

6.6
Rating 10 - Excellent. 33 out of 210 reviews" "
Rating 8 - Good. 68 out of 210 reviews" "
Rating 6 - Okay. 57 out of 210 reviews" "
Rating 4 - Poor. 30 out of 210 reviews" "
Rating 2 - Terrible. 22 out of 210 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

SHAZIA, Reading

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This property isn't luxurious but their customer service is very good. This is perfect for a comfortable sleep only. They have a pool, sauna, gym but they're basic too. No regrets on my part of booking this.
Stayed 2 nights in Dec 2023

6/10 Okay

Mohd Fauzi

Stayed 2 nights in Jan 2022

6/10 Okay

Ai Ling

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

FONG MAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

ELLE

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The worst apartment so called suite i ever stayed with my family. Its so dirty, the smell of old apartment. The plate is dirty.. The bathtub we need to clean ourself because its too dirty. Most of the things inside the apartment need to change. Oven kettle toaster the condition is too bad too dirty! Eventho we are not using it. Not worth for money.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice appartment for big family with full air-conditioned and the pool was good, have many leisure like pool table and gym. The view my room upfront the pinang brecht and the sea.
Stayed 1 night in Dec 2020

6/10 Okay

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Room Cleaning and room Service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Mahabub on 4 Dec 2019
Hi there,Thank you for your lovely feedback.hope you enjoy your stay with us.see you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I get free upgrade to 2bedded room suite. Actually everything is good. Soft pillow and bed, got washing machine, refrigerator, sofa, tv, cutleries, kettle. BUT its too dusty! I can see the pile of dust everywhere. Dead cockroach too. I have to clean the rooms myself. Been requesting for room service but no action taken. And the toilet seat is broken 😅 I wish the rooms have been cleaner, it would be perfect!
Stayed 2 nights in Nov 2019
Response from Mahabub on 25 Nov 2019
Hi there,thank you for your feedback for us! Yeah we will be trying to improve our cleaning service for the future guest.hope see you again with good service. Thank you:)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terible hotel, dusty hotel, old outdated, need refurbished, like haunted hotel, bathroom a lot stain, mattress is broken, not a good place to stay, request for towel take 2 hours to reach, when check out give wrong deposit to other unit, make me wait more than 30min to settle check out. Bad management. All need change.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stay 7 night just 3 day with cleaning,so many ants,cleaning fee 70RM,so sad
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was old, bathrooms were not in the best conditions. Yes, we got a whole unit to ourselves : a double room, living room, kitchen and bathrooms. But they were not in their glossy conditions (and dusty in many places). Hence, with the same amount of money, I'd suggest to get elsewhere that offers just a room; a clean and nice one (if you dont need the living room and kitchen). The first unit that we were offered has a musty, old building kind of smell. We asked for a change but they said all units are the same. (Fortunately) the light in the bedroom was not working and they were not able to fix it, hence we were offered a change. The second unit was slightly better as it did not have the musty smell. But in terms of conditions and furniture-age, i think they are equally old.
Stayed 1 night in Oct 2019

10/10 Excellent

Muhammad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family.
Stayed 2 nights in Jul 2019
Response from Mahabub on 28 Sept 2019
Hi there, Thank you for your lovely feedback. Hope you enjoy your stay with us.See you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, pool etc. Breakfast buffet was a huge let down however. Poor staff were very overwhelmed
Stayed 1 night in Sep 2019
Response from Mahabub on 23 Sept 2019
Hi there,thank you for your lovely feedback.we will trying improve our service. Thank you:)

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel definitely is NOT a 4-star resort as posted by hotels.com!! We stayed at 2-bedroom suite 604 and 1-bedroom suite 607. Both suites are terribly dirty and run down! Hair found in the master bathroom bath tub. No shower curtain or door in all bathrooms. Shower heads are half functioning with water spread over the tub and wet bathroom floor. Molds are all around the bathtub and the vanity sinks! Stove and fridge are extremely old and run down. Molds also found along the baseboard along the wall in the living room as well. It was a terrible experience for us. We will never return to this place again!!
Stayed 1 night in Sep 2019

8/10 Good

annie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
good location
dusty
Stayed 2 nights in Aug 2019
Response from Mahabub on 23 Sept 2019
Hi there,thank you for your feedback,we will try improve our service.See you again.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
It is quiet but no towel,we were caught in the rain,so cold,wanted to take a hot bath,realised no towel,had to wear the wet clothes to go down and take towel,cos called but nobody answwres
Stayed 1 night in Aug 2019

8/10 Good

Ketan

Liked: Staff & service
Disliked: Property conditions & facilities
Location Suitable for business trip, not so suitable for family trip
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No comments
Stayed 2 nights in Aug 2019

6/10 Okay

Chang

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good service. Don't stay here.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Old furniture, forgot to provide towel, cafe service not having good choice of food
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Service is worse. I messaged one Susan 3 times, but she never replies. Lift was not in good working condition. A few other guests also complaints on the bad service. Property has no real problem, but service is worse than our previous visit. Guest needs to go down to ask for service.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

YUAN PING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Near to shopping mall but just road crossing to convenient store and an eatery stall...what most unconvenient to me is that no way to contact the property and the contact provided are either not reachable or not available..this is soo unplesant and unfreindly
Stayed 2 nights in Jul 2019
Response from Mahabub on 27 Jul 2019
Hi there, Thank you for lovely review.we will be give better service in future.We hope to see you again soon:)

8/10 Good

PAI SI

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Mahabub on 27 Jul 2019
Hi there, Thank you for lovely review. We hope to see you again soon:)

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Zilla, Hutan Melintang

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in facilities
Stayed 1 night in Jun 2019

2/10 Terrible

DANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one star only
Everything is very very old.It is about 20-30 years old.Bathroom is very ugly ,dirty . I don't know why it got so high rating?Never be back again
Stayed 4 nights in Jun 2019

8/10 Good

Lo, Singapore

Privacy is good,but condition could be improved,can have more bowls or chopsticks in the kitchen etc
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, i am so statisfy.
Stayed 1 night in Apr 2019
Response from Mahabub on 27 Jul 2019
Thank you for lovely review. We hope to see you again soon:)

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
there have cafeteria and amusement for all the tenant,,,
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Just ok Very old property The management is not good
Stayed 1 night in May 2019

10/10 Excellent

Ellison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the bed seems too old
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hair dryer,kitchen stove not in working condition
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Plumbing is bad in the unit.
Stayed 3 nights in Apr 2019

4/10 Poor

Faizal, ampang MY

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
no towel.. no phone in the room.. request towel at counter end up delivered 2 hrs later..
Stayed 1 night in Apr 2019

8/10 Good

AHMAD WAFI

Liked: Staff & service
Disliked: Cleanliness, room comfort
The cleanliness of the toilet, living room and dining room need to upgrade...they don't even mop the floor...
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price ,not so pricey,but other than that,a lot of room for improvements
Stayed 1 night in Mar 2019

2/10 Terrible

Mike, Portland, Oregon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that is decent is the lounge. Room is old and lack basic emanities like hair dryer, water, slipper. Building is run down. Highly recommend you to stay away from this place.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

towel dan iron tidak disediakan..kena call minta baru diberi..sepatutnya kena sediakan lebih awal..
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - slightly away from the busy traffic - and ample parking space, very well-planned interior, more TV channels than expensive hotels, excellent air-conditioning, excellent refrigerator, etc.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good privacy and complete with all that are convenient: refrigerator, cooking utensils, stove, jug for boiling water, washing machine, hair dryer, iron & ironing board, nice balcony, two TV's, two units of air-conditioning, microwave oven, bread toaster, good sink, etc. Even the coffee was of good aroma and taste!
Stayed 2 nights in Dec 2018

2/10 Terrible

Shajitha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay here. Spend a little extra for a proper hotel if you can. We will not make the mistake of staying here ever again. The state of the property is decrepit. Furniture and facilities in rooms were broken, every textile was dirty and stained, so were the walls. Reception is never there, phones are never answered and when they are, they don't speak English or Malay. We were given a room which was terrible and upon returning the second night, found our front grille and door unlocked and no electricity in the unit. Our belongings could have been stolen and we felt extremely unsafe. After complaining, we were given a different room which was only slightly better. The breakfast was as pathetic. Honestly, just avoid this place. What was supposed to be a quick getaway to the island turned out to be a painful one.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Pet friendly but Old apartment
Rather old apartment... The WiFi wasn't working at all... The only good thing is that pets stay free... A large Crocoach was in the second bedroom hence couldn't sleep in there!
Stayed 2 nights in Dec 2018

10/10 Excellent

Rsjedj, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of Nice amenities within the property. Had fun with family
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay for family trip
Everything was good. The initial step into the rooms made us mesmerised by the interior. It was so nice as it potrayes classic and vintage style! IRooms were hygiene and tidy. Only bathrooms were a bit old but all equipment function well. Overall, it was a great reasonable and recommended night stay for a family.
Stayed 1 night in Dec 2018

8/10 Good

Surakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only discomfortable is condition on check-in time which is late at the day.
Stayed 1 night in Nov 2018