Property amenity

Reviews of ibis Paris La Défense Esplanade

3 out of 5
ibis Paris La Défense Esplanade
4 Boulevard De Neuilly, La Defense, Courbevoie, Hauts-de-Seine

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 691 reviews" "
Rating 8 - Good. 305 out of 691 reviews" "
Rating 6 - Okay. 149 out of 691 reviews" "
Rating 4 - Poor. 54 out of 691 reviews" "
Rating 2 - Terrible. 23 out of 691 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Douye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was exceptional. They tried their best to help me in English language.
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Stayed 3 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Standard Ibis hotel
Standard Ibis hotel that has become a bit shabby. OK for a night or two.
Stayed 1 night in Sep 2023

6/10 Okay

Arash

Business traveller
Disliked: Room comfort
An old hotel with very basic amenities
An old hotel with very basic amenities
Stayed 1 night in Jun 2023

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property.
Stayed 2 nights in Feb 2023

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Nice standard hotel and right next to Metro 1 line (stop: Esplanade de La Defence), to be able to get into central Paris easily or connect to Gare du Nord Eurotunnel train station). If visiting Grande Arch about a 15 min walk. Room a bit warm and couldn't open windows but borrowed a hotel fan, no issues. Staff really friendly! Lifts busy around 9am. Breakfast buffet okay limited with more Euro types of food, with some scrambled eggs and bacon. Not too expensive. Would stay again. Recommended.
Stayed 2 nights in Nov 2022

6/10 Okay

Erick

Stayed 1 night in Oct 2022

6/10 Okay

Andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Handy for our offices and the metro. A little dated but generally ok for a work trip
Stayed 1 night in Oct 2022

2/10 Terrible

Rahul

Stayed 2 nights in Sep 2022

2/10 Terrible

p

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Horrible staff
Staff were extremely rude and told me off without checking my booking and told me I do not have rooms booked with them.
Stayed 1 night in Aug 2022

2/10 Terrible

El Khalil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all did I like there
Stayed 3 nights in Aug 2022

10/10 Excellent

mireille

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fine
Stayed 4 nights in Jul 2022

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor for the money
Not worth €190 / £150 a night as its very basic. You dont even get tea/coffee making in the room. No bath just a small shower and all looks very run down.
Stayed 1 night in Apr 2022

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with my choice. The location was perfect for me enabling to get my car in a parking in Neuilly at just 10 minutes walk. The parking rates at La Défense (the hôtel does not provide parking) are horendous.
Stayed 4 nights in Jan 2022

6/10 Okay

mohamed

Stayed 3 nights in Nov 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in La Defense
Fairly basic but clean and functional.
Stayed 4 nights in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Basic Hotel,basic price
clean and quiet, got what I paid for.
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
AC doesnt work
On 1st night the AC was not working. We tried to call the reception but they were not cordial and eventually they said you need to sleep like that whole night when it was very very hot. The night shift guy was very rude as well.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No thing
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
the location is superb breakfast menu needs to be updated to include more dishes, overall was acceptable.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
nothing, dated hotel with weird bed and not many amenities....
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Luis Miguel

Travelled with family
Stayed 5 nights in Dec 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Excellent staff, special thanks to Yasmine on front desk
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location right outside the station just couple of min walk, and that line takes you the the famous places Champs-Élysées and de Louvre under 15 mins. Hotel is clean. It’s a basic average hotel But paid the price for a basic hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Rai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in good location and for price as well. Westfield not to far.
Stayed 2 nights in Nov 2019

6/10 Okay

Constantino C

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My major issue was the running toilet and was dissapointed after 3 night that they could not extend my stay for 2 more nights at the same rate.
Stayed 3 nights in Oct 2019

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Florian on 4 Oct 2019
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable

8/10 Good

Barbora

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but very cold and it was not possible to adjust the air conditioning
Stayed 1 night in Sep 2019

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities
On the whole, fine.
Good location in La Défense. No restaurant. Staff confused by our booking. Our main stay was booked by one person. I wanted another night before the main booking. That created confusion in the booking system. Took a while to sort out - which it was. On the whole it was fine.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

6/10 Okay

Daniel

Just to sleep overnight
Very small room, deficient cleaning services, missing shower gel in the bathroom - no refill, acceptable breakfast, but a lack of attention of staff - at one time there were no more dishes available, each morning. Interesting and safe surroundings, but unfortunately a continuous building, repairs etc.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked the situation near transport and cleanness of hotel rooms. I didn't like taking time and more than one receptionist to find my ebookers booking despite giving them the correct reference no. Vending machine for water and drinks was out of order during my 4 -day stay.
Stayed 3 nights in Jul 2019
Response from Florian on 16 Jul 2019
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

4/10 Poor

MANAS

The rest room was not working properly.
Stayed 3 nights in Jul 2019

8/10 Good

Thaddeus

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Florian on 13 Jun 2019
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

10/10 Excellent

Chi Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in May 2019
Response from Florian on 13 Jun 2019
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

10/10 Excellent

Hanson

Liked: Staff & service
Stayed 1 night in May 2019
Response from Florian on 11 Jun 2019
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Florian on 11 Jun 2019
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Florian on 11 Jun 2019
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris La Défense Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

6/10 Okay

Andy, UK

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff and kept very clean. But the room was tired, bathroom door handle/lock was loose to broken, boarding coming away under shower, curtains ripped. No USB charging points. Didn’t massively impact the stay, just in need of a refurb soon.
Stayed 3 nights in May 2019
Response from Florian on 3 Jun 2019
Bonjour Andy, We very much appreciate your comments regarding your stay at the ibis Paris La Défense Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Florian on 3 Jun 2019
Bonjour Andreas, We very much appreciate your comments regarding your stay at the ibis Paris La Défense Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The room temperature should be adjustable by the residence.
Stayed 4 nights in Mar 2019
Response from Florian on 3 Apr 2019
Bonjour, We very much appreciate your comments regarding your stay at the ibis Paris La Défense Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the price are good, rooms are small, this is what you get for what you pay i guess
Stayed 1 night in Mar 2019
Response from Florian on 3 Apr 2019
Bonjour, We very much appreciate your comments regarding your stay at the ibis Paris La Défense Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the room was sloppy and worn out. It should be renovated.
Stayed 1 night in Mar 2019
Response from Florian on 30 Apr 2019
Bonjour, Thank you for taking the time to tell us about your experience at the ibis Paris La Défense Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from Florian on 29 Jan 2019
Bonjour, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019
Response from Florian on 29 Jan 2019
Bonjour, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,