Cher François, Nous vous remercions sincèrement pour cette note parfaite de 5/5!Il est important pour nous de savoir que vous avez passé un agréable séjour en notre compagnie.En vous souhaitant de passer une excellente fin de semaine.Au plaisir de vous revoir,Sylvia ZUE EYI - Directrice Marketing

Dear Kuninosuke,Thank you very much for this perfect ranking about your stay in our hotel.We are delighted to hear that you did have a great time with us.We hope to have the chance to welcome you back anytime soon,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Vesna,Thank you for this perfect ranking! We are glad to hear you had a perfect stay at our hotel.Looking forward to seeing you again soon,Have a productive week!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Cheikh,Thank you for taking the time to write such a good review!It is very gratifying to know that you were impressed with the hotel's quality of servc.Looking forward to seeing you on your next business trip to Paris.Kind regards Sylvia ZUE EYI - Chief Marketing Officer

Dear Laura,Thank you very much for taking the time to leave such useful feedback!We are so happy to read that you found the hotel and housekeeping staff fantastic.How can we improve the experience next time ?Have a nice week!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Cher François, Nous vous remercions pour cette charmante note de 5/5.Nous sommes ravis d'avoir répondu à tous vos besoins lors de votre séjour. Toute l'équipe se joint à moi pour vous présenter nos meilleurs vœux de bonheur et de santé pour l'année 2024! Sincèrement

Cher Pierre Emmanuel,Merci pour le commentaire.Nous sommes navrés et surpris de recevoir un tel avis de la part d'un client habitué, d'autant plus que lorsque nous avons vu en personne tout semblait se passer pour le mieux.Comment pouvons-nous améliorer l'expérience la prochaine fois ?En vous souhaitant une agréable fin de journée,Cordialement,- Sylvia Zué Eyi, Directrice Marketing

Dear Ronald,We are sincerely sorry and surprised at this hour. When the employee who made the mistake contacted you, you finally decided to keep the same room. We wanted to refund you immediately. Unfortunately, since you have made the payment via a third party agency, it is through the same channel that you must also request a refund.We hope that we will not remain on this negative impression, Looking forward to welcoming you soon,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Mohammed,We thank you for taking the time to share such a positive rank!Your feedback helps us not only to improve the quality of our services but also to value the efforts of our employees who work with passion on a daily basis.Feel free to come back whenever you want, the Paris Neuilly team will always be delighted to see you,Warm regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Joan,Thank you very much for taking the time to rate your experience. We are glad to know that you had a great experience among us.We hope that we will have the opportunity to welcome you again;Have a nice day!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Jane,Thank you for taking the time to write a positive review about your stay with us.In classic rooms, we put at your disposal a carafe of water (filtered, BRITA fountain).I confirm that the deluxe rooms and Junior suites are equipped with a minibar. We provide various drinks: still and sparkling water, a fruit juice, a can of coca.Hope to see you again soon,Sylvia ZUE EYI - Chief Marketing Officer

Cher Pierre Emmanuel,Merci pour votre retour.Nous sommes navrés et surpris la satisfaction n'a pas été au rendez-vous.Pouvez-vous nous en dire plus sur votre expérience ?En espérant vous recevoir à nouveau et vous offrir un service digne de ce nom,Cordialement,Sylvia ZUE EYI - Directrice Marketing

Bonjour Monsieur Pierre, Nous constatons que votre séjour semble avoir été très loin de vos attentes. Quelles sont les choses qui vous on déçus durant votre séjour dans notre établissement ? Comment pourrions-nous faire en sorte de rendre votre prochaine expérience chez nous beaucoup mieux ?Dans l'attente de votre retour, nous espérons vous revoir au plus vite.Cordialement, équipe HPN

Dear Vishalni,Thank you for your positive comment, we are delighted to hear that you had a pleasant stay with us.Apparently, the cleanliness of the room and the cute little restaurants in the neighborhood matched your expectations perfectly.We remain at your disposal if needed,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Yoshihiro,Thank you for taking the time to review your recent stay at Hotel Paris Neuilly. We hope to have the opportunity to welcome you again,Have a great weekend!Sylvia ZUE EYI - Chief Marketing Officer

Dear Bahareh,We thank you very much for sharing such a good ranking on Expedia.It is very gratifying to know that you had an amazing stay among us.Looking forward to welcoming you back soon!Warm regards from Neuilly,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Carole,Thank you for taking the time to leave us a review following your stay at our hotel.We are glad to read that you enjoyed the comfort of your room and the breakfast quality.We are aware that our coffee machine is modern and that some customers need guidance to facilitate its use. Since your departure, stickers have been added in order to indicate the different drinks available.However, we are sorry and surprised to read that our hotel would not be up to its 4 stars.Indeed, in 2022, Atout France, the aggregated organization in this field, renewed our categorization in 4 stars (following different inspections including a mysterious visit).What kind of facilities would you like to find in the hotel next time?Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear François, Thank you so much for the great review,We are truly honored to read that you had an amazing time in our hotel. Feel free to come back whenever you feel like it, we will be happy to see you again. Have a lovely weekend!

Dear Madiona,Thank you so much for your lovely comment which made the whole team smile! Apparently, its location and setting matched your expectations perfectly.Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear MelodyThank you very much for taking the time to share a review with the Expedia community.We are glad to read that you had an amazing time among us.We hope that we will have the opportunity to welcome you again;Have a nice day!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Philip,Thank you for taking the time to rate your stay in our hotel.It was a pleasure to read that you enjoyed our breakfast buffet!We look forward to hearing from you soon,Warm regards from Neuilly,Sylvia ZUE EYI - Chief Marketing Officer

Dear guest,Thank you for this amazing ranking!It was a real pleasure to have you at the Paris Neuilly hotel.Looking forward to seeing you on your next business trip to Paris.Warm regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Arash,We really appreciate you ranking your experience at our hotel!How could we improve your experience next time?We would be honored to have the chance to welcome you again at the Paris Neuilly hotel!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Cher Emmanuel,Merci pour cette généreuse note de 5/5 suite à votre séjour au sein de notre établissement!Comment pouvons-nous rendre l'expérience parfaite la prochaine fois ?Au plaisir,Sylvia ZUE EYI - Directrice Marketing @HotelParisNeuilly

Hi dear Tej,Thank you for taking the time to rank your experience at the Paris Neuilly hotel.Looking forward to hearing from you soon!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear guest,WOW, the team and I can't thank you enough for this heart wonderful comment! We are truly honored to know that you had an amazing time among us.Looking forward to seeing you again soon!All the best.Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Maria,Thank you for your feedback.We are glad to know that you had an amazing stay among us!Warm regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Robert,Thank you for your feedback!We are delighted to hear that you had a pleasant stay in our hotel. Apparently, its ambiance, our staff members and location did match your expectations perfectly.We hope this service will be operational by your next visit!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Julia, Thank you for taking the time to write such a nice comment on your stay.We hope to welcome you again.Best Regards,

Cher Thierry,Merci pour votre note suite à ce séjour au sein de notre établissement.Comment pouvons-nous améliorer votre expérience la prochaine fois ?Bonne semaine!Au plaisir,Sylvia ZUE EYI - Directrice Marketing @HotelParisNeuilly

We are delighted to hear that your stay with us was a success. We are looking forward to welcoming you again,Hôtel Paris Neuilly

Dear Jeff,In the area you will find several restaurants as charming as each other. If you are looking for bars and rooftop trends, we have addresses to suggest in Paris.We hope to have the opportunity to have you back with us,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Jer,Thank you for taking the time to rate your experience at the Paris Neuilly Hotel.It was a pleasure to welcome you for the first time. How can we improve the experience next time?Looking forward to seeing you again,Warm regards from Paris,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Emmanuel,It is always a pleasure to have you here.Thank you for this awesome ranking!We can't wait to see you next week!Take care until then,Warm regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

–Dear Roberto,Thank you for your feedback.We are sorry and surprised to read that. We have a technician available at the hotel, do not hesitate to refer us to this type of incident directly while on site.The breakfast service is available from 7am to 10: 30 am on weekdays and 11am on weekends. Then there is room service from 12am to 11pm. What kind of hours would have suited you?We hope to have the chance to welcome you again on other occasion,Have a good day!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Julie,Thank you for choosing our hotel for your stay.We will be grateful if you could give us some specific suggestions regarding our services. We want to know our clients' needs so that we can best meet them.Looking forward to receiving you again,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Mucekutoni,Thank you for taking the time to give us your feedback.We are sorry and surprised to read that your stay did not go well while at the time of the check-out you assured us that everything had gone well.First of all, we are also confused to read that you did not find our staff pleasant; to read the majority of customer reviews is rather one of our strengths. Our employees work with passion on a daily basis, and it can be seen on their faces.Regarding the pre-authorization, like many hotels, we do one before each stay to ensure the validity of the credit card and the creditworthiness of the customer. As explained during your check-in, it is possible to give us a guarantee by different means (bank cards, cash).Finally, this is the first time we hear that the neighborhood would be poorly frequented, on the contrary, Neuilly is known as one of the most charming and quiet cities at the door of Paris.We hope that we won’t stay on this negative note, you will always be welcome at the Paris Neuilly hotel.Regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Ian,Thank you for this positive review !We are delighted to know that you had an amazing stay with us. We look forward to welcoming you again at the Paris Neuilly hotel!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Sukhjeet,Thank you for taking the time to write such a charming and constructive review!We are honored to know that our hotel did match your expectations.We are looking forward to seeing you next time,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Denis,We are delighted to hear that you enjoyed your stay with us.It is very gratifying to know that you were impressed by our delicious breakfast, bedding and location of the hotel.Have a nice day!Warm regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Kate,Thank you very much for your amazing ranking following your recent experience at the Paris Neuilly hotel.How can we make the experience perfect next time?We look forward to welcoming you back.Have a nice day,Kind regards,- Sylvia ZUE EYIDirectrice Marketing - Chief Marketing Officer

Dear Jessie,Thank you for your feedback!We are delighted to hear that you had a pleasant stay in our establishment. Apparently, its location and setting matched your expectations perfectly.We are looking forward to seeing you again during your next stay in Paris.Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Meir, We are delighted to read that you had a great time among us. Feel free to come back whenever you feel like it! Merci beaucoup! Kind regards, Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Petia, We thank you very much for sharing such positive comment on Expedia. It is very gratifying to know that you had an amazing stay among us. Looking forward to welcoming you back soon! Yours sincerely, Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Samir, Thank you for your feedback! We are delighted to hear that you had a pleasant stay in our establishment. Apparently, its location and neighborhood matched your expectations perfectly. We are looking forward to seeing you again during your next stay in Paris. Kind regards, Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly