Private kitchen

Reviews of Appart'City Saint Maurice

3 out of 5
Appart'City Saint Maurice
18 rue Marechal Leclerc, Saint-Maurice, Val-de-Marne

Reviews

6.4
Rating 10 - Excellent. 82 out of 847 reviews" "
Rating 8 - Good. 293 out of 847 reviews" "
Rating 6 - Okay. 254 out of 847 reviews" "
Rating 4 - Poor. 135 out of 847 reviews" "
Rating 2 - Terrible. 83 out of 847 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible! The hotel room was not up to par. No clean towels daily, dirty dishes under the sink, mold in the bathroom
Stayed 1 night in Jan 2018

6/10 Okay

Elaine, Miami, FL

It is OK if you have a short budget.
The hotel is well located and close to Metro, however the room is smaller that apears in the picture, the furniture is old, and they clean your room only once a week (information given at front desk), as I stayed 3 nights, my room was not cleaned during this period.
Stayed 3 nights in Aug 2017
Response from Martin on 8 Oct 2017
We acknowledge receipt of the survey you completed after your stay in our aparthotel Appart'City Paris Saint-Maurice and we thank you for your answers. Your feedback is precious for us as it allows our company to improve the quality of our services. We are glad to read that you enjoyed your stay and that our aparthotel reached your expectations. Looking forward to welcoming you in one of our aparthotels Appart’City, please accept our best regards.

2/10 Terrible

joelle, poole uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in paris
This hotel looked pleasing in its advert, but the room smelt of damp the carpet and walls had scorch marks. The sofa beds were broken as was much of the furniture. The bathroom felt grubby because it was a wet room with wallpaper ( I guess this was the damp smell). The staff failed to tell us about breakfast and so we had breakfast out everyday. This is not a hotel I would recommend in Paris.
Stayed 2 nights in Aug 2017
Response from Martin on 8 Oct 2017
We acknowledge receipt of the questionnaire you filled in, which mentioned a certain dissatisfaction with your stay in our Appart’hotel Appart'City Paris Saint-Maurice. We are truly sorry that our establishment did not meet your requirements and would like to apologize for any inconvenience you may have been caused. We can assure you that action will be taken quickly to improve the quality of the service you mentioned. Once again, thank you for your comments. We hope to be able to convince you during a future stay that the problems you encountered were isolated incidents. We hope to have the pleasure of welcoming you again to one of the Appart’City Group’s Appart’hotels. Yours sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Affordable,great for budgets, far from attractions
Close to metro, but 30 min. away from heart of Paris which means a lot of time on an often crowded metro or rack up expenses with Uber.
Stayed 5 nights in Jun 2017

4/10 Poor

Mr Azuki, Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
On a busy street
This hotel is located on a busy street, but the front is in a residential district. The rooms are placed in the both sides. So if you take a room in the residential district side, opening the window for ventilation will be good. But if you take a room on the busy street side, opening the window will not be good. This time, I was staying there during hot days, so I was struggling with a horrible choice either hot or noisy, 'cause I took a room in the busy street side.
Stayed 13 nights in May 2017

4/10 Poor

Kurt, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ROOMS LOOK NOTHING LIKE PHOTOS. HALLS SMELL TERRIBLE

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably what you'd expect for the price.
The rooms look nothing like the photos. The first room we received was really stinky. We asked to be switch to another room. The staff was friendly and accommodating. Our new room stunk less, however smelled of cigarette smoke. Comfortable bed, pillow less comfortable. Even though WIFI is advertised at a price, which was reasonable, the WIFI signal did not reach our room so we couldn't connect to it.

6/10 Okay

Alice, E

Liked: Staff & service
Easy hotel
Close to the metro station and an hour from Disneyland and an hour from central Paris: a good point to stay if you're doing both. Nice room, towels and hairdryer supplied. A few damages in the room, but okay value for the price.

2/10 Terrible

steven, jupiter, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures shown on Expedia are false advertising.
The Expedia photos of the hotel rooms do not look at all to what the actual rooms look like. The rooms are disgusting and a place you should not take your family. Very disappointed with Expedia for allowing the fall advertising.

4/10 Poor

Vincho, Mississauga, Ontario

Disliked: Cleanliness, room comfort
CLEANLINESS!!!
It is the most dirty hotel I have ever seen! Breakfast was awful, dishes were dirty! Facilities are OK, location is also OK, Parking is available in the same building. These three facts made my stay bearable.

8/10 Good

kazik, Arizona

Liked: Staff & service, property conditions & facilities
nice hotel
Nice hotel but condition should be upgraded, would be nice to have a little bit more dishes

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was the worst hotel I have ever been. As can be seen from other comments given by others, what you will get is totally different from what are shown in the pictures!!! people smoke in corridors and elevators! the reception gave me 3 times, a wrong key! hard to find free parking places around the hotel, too crowded area, so most likely you have to pay 11 euro/night for parking. I would prefer to sleep in the car rather than stay in this hotel!

8/10 Good

ARLYNE, USA

Liked: Staff & service, room comfort
Good stay
Afternoon and night time staff very nice and helpful. No one should have to pay for wifi It is free everywhere you stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely pathetic place. Won't recommend ever.
Marketed as a 3-star apartment hotel, it was a terrible place to stay. On complaints of cleanliness and facilities (if there were any in there) the hotel staff offered to swap the room with two others. But they turned out to be worst then the originally offered. The worst thing was that it was offered as a high quality secret hotel by Expedia the identity of which was to be revealed only after the full non refundable payment. BAD BAD experience.

6/10 Okay

layla

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to metro, surly daytime staff,no loo roll?!
We had no idea where the hotal would actually *be* in terms of proximity to major areas of interest and as it turns out, it was in the middle of nowhere. It was cheap though, and as we opted for all day metro tickets the distance wasn't so bad. The man on the desk in the morning/daytime was dreadful, rude and surly. And to put it mildly, we expected a hotel, and we got a double room with **just** enough bits in it for two. As in two towels, one tiny loo roll... and when asking for another loo roll after day 2 of 3 I was scoffed at by aforementioned staff. What kind of place is this? The room wasn't cleaned while we were there, we had a kitchen which we had to clean ourselves for threat of charges, we had a broken door hook in the bathroom and black mould on the wall... we had to take our rubbish out when checking out. This place is NOT a hotel. Maybe I misread the info about it and am not complaining but I do feel somewhat misled in terms of my expectations. As such I would not return especially as there WERE actual hotels nearer to the action at the same price.

6/10 Okay

Bubi, Belgrade, Serbia

Liked: Cleanliness, staff & service, room comfort
Good apartment with equipped kitchen
I spent time in this apartment only from late evening through overnights. So, no chance to use all equipment. For the price, I think that has a good deal.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bad
Overall, not a bad hotel. Staff a bit on the luke-warm side - seemed to be in a hurry to process you. Stairs access from ground floor is exit only, meaning you have to queue for elevator - annoying. Couldn't connect to wifi the second night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parks
Meh, you could find a much better hotel. Ran by a penny pincher but it served its purpose. Internet I paid for didn't work very well and I had to sanitize my own bathroom after they refused to clean it, it had a horrid smell from toilet sink and shower so I scrubbed then with soap and the room smelled a lot better. Carpet is torn which doesn't matter to me but I got comfortable after NY second night there. Location is excellent for seeing local streets and parks especially parc zoologique.

8/10 Good

I., Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
overall good value. Close to subway, convenient
Stayed there 2 nights in March. Close to subway, so it was convenient for getting around in Paris. Has indoor parking, and nice helpful staff. Room was tiny but clean and comfy. Overall pretty good.

6/10 Okay

iraj, tehran

Liked: Property conditions & facilities, room comfort
cheep and near to metro
this hotel is cheep and fine hotel this hotel near to metro station and with 7 minuthe walk you enter to metro station ,room had a bath and chicket and accesoies ,microwave,tv,coffe maker ,...this hotel is fine for cost you pay

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

joann, Massachusetts, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Great price, but nothing to brag about.
Spent very little time in neighborhood but it was a nice neighborhood close to metro. Grocery bakeries, and many restaurants nearby, to walk to. Three night on a cot like bed, not very comfortable, hole in wall. Carpet not clean. Nice enough kitchen. Windows were great in keeping out highway noises.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohammad Sameer, India

Liked: Cleanliness, property conditions & facilities, room comfort
its good budget Hotel for family
Its good but there is small small issue like cleaner was open the door without ringing door bell and some room heating is hot working

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I stayed in this apart hotel 2 times during a trip to France. I would recommend it to other travelers as a budget alternative to expensive hotels in Paris. Two negative things: 1) you have to spend 30-40 min on metro to get to some attractions in Paris, 2) both rooms I was in smelt smoke, all my clothes and belongings were smelt smoke, I had to wash all my clothes after the trip. I guess they allow guests to smoke in the rooms. If you ok with those two things, this is a good hotel to stay.

4/10 Poor

dan, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Plain
Checked in got room key then went to room and opened the door to find a half naked man in the room which I he'd been staying there the past two days! Got another room which the key looked exactly the same and the bathroom had hairs everywhere, I've never had so many spots in my life after sleeping there and I'm 32. It's ages away from the city centre, you need to pay for the safe and €2 for wi-fi a day. Also I was woken up by the fire alarm because someone burnt toast! I paid for a shuttle bus and they refused to pick me up as it's not in the Paris zone but luckily Paris has a brilliant metro system.

6/10 Okay

T, San Francisco

Nice budget stay IF you get lucky with the room
We've stayed in this hotel during our recent trip to Paris in an Grand Appartment. In fact this place has 2 separate bedrooms ( even though expedia claims something different at the time of booking ) and a living room. It has kitchenette, fridge, dishwasher?!, and very basic dishes. As others have mentioned rooms are not cleaned every day, nor are towels changed. This is not a big deal if you don't expect it for short stay. The worst though is that you may get very unlucky getting an unrenovated room, which may stink and its visual aspect is nothing close to the pictures presented on expedia or on hotel's page. Maybe expedia customers get those 'better room' - it's hard to tell, since we were just shown a bad room as an alternative ( requested after finding out safe is not present in the room ). Overall staff in the reception is OK, tried to help as much as they could, however lacked means to solve the problem ( like broken bulbs ). Hotel is in walking distance ( 8 minutes ) to the metro station and Baguettes can be choosen from three different places ( 1 euro everywhere ). There is a fresh fish/meat market if anybody wanted, but we haven't used, just passed by it.

4/10 Poor

Gaetan M.

Disliked: Cleanliness, room comfort
I wouldn't recommend for a 3*
We booked 5 nights at Appart city St Maurice. The carpet was dirty in the bedrooms (marks of spillages) and the wallpaper was full marks. For a non smoking room, it smelt tobacco all over. The staff doesn't clean the place while you stay in there and toilet tissues aren't provided. Once we ran out, we had to purchase our own. You sleep in camp beds, not comfortable matresses. The neighbours had a party on Sat night until 5 am. There's only 1 staff at night. I wouldn't recommend it unless you know what to expect but I don't think this is worth 3*. We were disappointed

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures of hotel were deceiving
Room had bleach stains on the carpet. Cracks in the wall. It was great for having a place to sleep. That is all.

4/10 Poor

katy , dallas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient but Uncomfortable
The hotel was easily accessible to the metro which was a huge plus. We found the staff friendly and helpful. The room was not very clean and it lacked essentials like decent pillows, toilet paper, and a towel rack. We were unaware that towels or basic cleaning services would not be provided throughout our ten day stay.

8/10 Good

Melody

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Naomi

Disliked: Staff & service, property conditions & facilities
The staff not very helpful
The hotel is dirty and the location is too far from every thing

6/10 Okay

Linz, Leeds

Liked: Cleanliness, staff & service, room comfort
Decent, reasonably priced hotel
We stayed here for a weekend in November 2015. For Paris, the room was very well-priced and as an appart-hotel the facilities in the room were dated but definitely sufficient- comfy double bed, flat screen tv, wardrobe and safe, small hob, dishwasher, fridge, microwave, and bathroom. The kitchen area was only small- we didn't use it, I'm not sure how useful it would have been to try and cook a 'proper' meal. The hotel was quite a way out from the city centre but well connected by the metro- it was only a 5 minute walk to the nearest station, and about 20 minutes on the metro would take you into the centre. From here we were able to visit all the major sights and each tube journey is only 1.8 euros so the distance isn't a problem in that respect. The Charente area of Paris seemed very nice- little pedestrian streets nearby with cafes and shops etc. There isn't loads to do nearby but I would have thought most people going to Paris are there for the major tourist sights!

6/10 Okay

Kumari, Hobart, Tasmania

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good hotel in quite area.
This hotel is in a quite location with mostly locals living round about. It is about 45 mins from the airport so expensive to travel by taxi although the is a metro station close by. The hotel is a reasonable price for the facilities.

8/10 Good

Seng Fatt, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Location & Friendly Staff
It is not a hotel so don't expect service. Very satisfied with the room. Nearby supermarket Monoprix and metro (within walking distance). Heating was good as the temp outside was below 6 degree celcious at night. However, the kitchennett is not up to expectation. There was no kettle to boil water, no knife for cutting (only butter knife available!) and the non stick frying pan had seen better days! The non stick layer had totally worn off! If thinking of cooking at apt. bring your own frying pan and sharp knives! Or u can buy it at Monoprix nearby :-)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air conditioning

8/10 Good

Aravinda Ruwa, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Cheap Apartment Hotel
It is not the most magical place to stay, but for the price it was very worth. Reading some of the previous reviews, I was very worried till I got there. But was glad to see it was a decent place to stay. We stayed in a studio, and were very satisfied with cleanliness of the room, bathroom and the small kitchenette. Of course, they don't offer daily room service which wasn't that much of a problem for me and my wife. It was mostly like staying in your own apartment, rather than a hotel and I liked the experience. We had no problem with staff the first 6 days, they were friendly and spoke english well enough. On the last day however we met one person at reception who was a bit rude. All in all, we liked the place. It was closed by to a metro station and easy to get to and safe.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not so great!
Too far from anything and very poor condition.... Punched in walls, dirty carpet, dirty walls, smells funky

6/10 Okay

Verified traveller

Liked: Staff & service
Basic, but nice stay at apartment
The place had enough room for 2 adults and 2 kids, the apartment was basic, but sufficient for our time in Paris. Used metro to visit Paris, about 800m up road.

2/10 Terrible

Tania, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
We arrived took abit to check in however when we got tobthevroom did not feel clean floors carpet dirty wouldnt use the fridge. We ended up leaving and telling the man at the front desk I had booked some time ago back in April this year stating that the place m6st be clean! This fell on deaf ears.

6/10 Okay

Holly, Seattle, wa

Disliked: Cleanliness
Was out of city center but was walking distance from subway station. Nightly city tax was inexpensive. Didn't empty trash the 3 days we stayed there. Had small kitchen.

8/10 Good

Stephen, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for budget holiday
Close to a metro station (and a supermarket) taking about 20-30 minutes to get into central Paris. We were expecting the worst when we booked this hotel due to reviews but it's actually a really good hotel! Yes the stuff in the kitchenette was a little mismatched (i.e one rice bowl, one soup bowel and a small casserole dish used for breakfast) but the room was clean, the beds were comfortable and there was really quite a lot of space! The area didn't feel threatening and I felt safe at all times, the hotel staff were really friendly and I would really consider using this hotel again when next visiting Paris!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Great location. Rude cleaning staff.
The room size and location was good. It was decent and clean enough but they only clean once a week. Did not clean our room once during our ten day stay. Informative clerks. Cleaning staff was rude.

4/10 Poor

banana

Disliked: Cleanliness, property conditions & facilities
Sucks
It just sucked overall, no one comes to clean your room, no toilet paper in the bathroom, towels are dirty, it was just awful! There's no air conditioning so your SOL!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard time in a hotel room
Inside the hotel was very HOT. No air conditioning anywhere. It is on a highway and it was very noisy if you open the door of the balcony. It was very hot to sleep if you don't open the door of the balcony. In summary, sleeping was very difficult. The tools in the kitchenette were very limited. Only one saucepan, no fork, no tea cup at all. Only two small coffee cups. There was no shampoo or soap in the bathroom and only one toilet paper almost finished. The shampoo holder was broken in the bathroom. There was only one cloth hanger. I was able to obtain more hangers, a shampoo and toilet papers by asking from the reception one by one. No cleaning for 5 nights of stay. The people at the reception (in particular one of them) was really annoying. Internet was not free of charge, which is free of charge almost all hotels in the world nowadays. They also asked for some payment to keep my luggage for few hours before I go to the airport which is also free everywhere. In summary I will never stay in this hotel again and I would strongly recommend not to stay in this hotel.

8/10 Good

Tia

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible never
Never been in hotel that I had to take my garbage out . Pay extra for clecking one hour early Make sure everything was clean if I didn't want to get charged extra or bring my own toilette paper. Very frustrating .

4/10 Poor

Marco, Oxford GB

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Room with a view(and noise) on a motorway
The room is directly facing a busy motorway.