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Reviews of Aparthotel Adagio la Defense le Parc

Aparthotel Adagio la Defense le Parc
1 Rue des Lilas d'Espagne, Courbevoie, Hauts-de-Seine

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 158 reviews" "
Rating 8 - Good. 68 out of 158 reviews" "
Rating 6 - Okay. 16 out of 158 reviews" "
Rating 4 - Poor. 7 out of 158 reviews" "
Rating 2 - Terrible. 14 out of 158 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amr

Travelled with family
Liked: Room comfort
Stayed 4 nights in Oct 2023

8/10 Good

ADRIANA

Stayed 5 nights in Sep 2023

2/10 Terrible

Nzela

Stayed 4 nights in Aug 2023

8/10 Good

O E

Stayed 5 nights in Jul 2023

4/10 Poor

Zlatomir

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2023

2/10 Terrible

Shaurya

Travelled with family
Disliked: Cleanliness, room comfort
No AC despite charging for an AC room.
No AC in the room despite I booked an AC room. The hotel is least bothered and my umpteen reminders were useless. Whenever I ask them about room AC and bathroom issues, the only answer I get is “we are trying, please wait”. AC is not working.Bathroom water cool and hot mixer not working.Balcony is all broken, Room is filthy. My entire holiday in Paris is spoilt due this hotel issue, I would hold Adagio and Hotel.com responsible for all my sufferings on this holiday. I will ensure that entire social media should know about it. It’s a complete fraud that on the name of 4 star hotel, you are befooling the world.
Stayed 5 nights in Jun 2022
Response from Hesham SOLIMAN - Directeur Général on 7 Jul 2022
Dear Shaurya, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Le Parc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Yasser

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2021

2/10 Terrible

Ramiz

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Hesham SOLIMAN on 15 Sept 2021
Cher Ramiz, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'aparthotel Adagio La Défense Le Parc. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Adagio sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Hesham SOLIMAN - Directeur Général

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice staff is very friendly will stay here every time
Stayed 9 nights in Dec 2019

8/10 Good

Heba

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Hendrikus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great city appartment to stay
The best hotel sofar i have been in Paris. The friendly welcome of the staff maked me feel at home at once. I wish this service was standard for all hotels. Sleeping was so good that we forgot the time to wake up. Also very close to everything from small Maroco market to big mall (4 temps).
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated .near supermarket.near la defense arena as we went for rugby
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and excellent staff , good breakfast, very good overall
Stayed 2 nights in Oct 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at a decent price.
Enjoyed our stay at Aparthotel Adagio. Had enough small for our small family of 4. Nice little kitchenette was good for refrigerated goods and you could cook there if needed. It's located real close La defense metro station which was convenient. Area seemed a little limited on places to eat, but we generally took care of that before returning. There is a good Gyro place to eat close. A few small markets near by. Only reason comfort is rated lower is that our AC didn't work and it was fairly warm. The bathroom had a little odor, but everything else seemed clean and well kept. Nice little balcony off the room. Breakfast was a little limited in options.
Stayed 3 nights in Jul 2019

8/10 Good

Pavan Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and friendly staff
What a wonderful location, it's perfect for what we were looking for for our trip, we will stay here again next trip, we loved the location the service by staff there and parking was available although for bit of cost
Stayed 3 nights in May 2019
Response from Hesham SOLIMAN on 4 Jun 2019
Dear Pavan Kumar, On behalf of the whole team, thank you for sharing your feedback after staying at the aparthotel Adagio la Défense le Parc. We are delighted to read of your satisfaction and will be more than happy to welcome you again. See you again soon! Hesham SOLIMAN - General Manager

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019
Response from Hesham SOLIMAN on 3 May 2019
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Hesham SOLIMAN - Directeur Général

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Very nice, Good for family of 4 includes child. Located in La Defense, the Architecture area one must need to spend time for the creative designs and not to forget Grand Archie. Wow. Love this place and not so far to Eiffel Tower.
Stayed 1 night in Sep 2018
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not the cleanest hotel I ever stayed but I would say it is a perfect place to stay if you are looking to stay in the area for a week or longer. There is small kitchen with mini refrigerator with small compartmental freezer. Pots/pans, mugs/glasses... anything you will need to stay comfortably. I would recommend to anyone who plan to stay in Paris area... Just not central to the touristy places... you have to walk 10 min or so to get to the nearest station (La Defense). So, if you intend to do lots of touristy things, you might want to look elsewhere
Stayed 6 nights in Jul 2018
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Justin

Liked: Cleanliness
Adequate - small but convenient
Well placed for business meetings in La Defense... about 15 mins walk from most of the offices. The apartments are compact. I am a big man and felt a bit squashed in the rooms/narrow doors. Generally everything you need. Bed was comfortable (choice of pillows would be good). Black out blinds were effective. Rooms smell faintly of curry. There is a Monoprix (supermarket) at the corner which is convenient. Check-in took way, way too long - especially as I arrived very late following a delayed flight.
Stayed 4 nights in May 2018
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Because all apartments got a kitchen, most of the guests cook in their apartments, and the smells enter in the corridor. Also, we are sorry if your check in were a little bit longer as expected, but we try to inform you about the Aparthotel and give you the opportunity to enjoy your stay in our Adagio. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious rooms. Helpful staff and close to main rail connections. Unique place to stay for Paris. Highly recommended. Added a new dimension to our Paris experiences.
Stayed 2 nights in Apr 2018
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and good parking
Arrived after midnight but very quick check-in, i had travelled by car and parked under the hotel at a very reasonable rate, leaving the car all day for no additional charge. Apartment had everything i needed, was clean and in quiet location but very walkable to La Defense.
Stayed 1 night in Jan 2018
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Little Mam, North East England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for U Arena
A clean and well equipped self catering apartment close to shops and U Arena. Easy to reach by train or metro at reasonable cost. Helpful staff but a slightly weird breakfast arrangement.
Stayed 1 night in Oct 2017
Response from Nicolas GODARD, General Manager on 18 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry if the breakfast hadn't enough choice. This year, we changed our breakfast, and we hope you could test it for a next stay in our Aparthotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel
Clean and quiet
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very good value for money
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Cyril Kahn, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
Only good thing about the hotel is the relative closeness to La Defense Metro and RER station, and the rooms are big. One is not told when one books online that the rooms are only serviced once per week. If you want your room serviced daily, there is a significant extra per week service charge. The drains in the hotel need serious attention. The rooms and corridors smell of dirty drains, and is most unpleasant. Will definitely not stay there again.
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Le Parc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Alex, Angola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, good price...
It was very good. Enjoyed the decorations, the location and the service.
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and quiet hotel
Very quiet place, staff has been very helpful, great place to stay at.
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Le Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The stay was ok but not great.
I think the hotel room was nice but small for four people. I was promised two twin beds but received a family room instead. There was a little noise in the night which made it uncomfortable to sleep. The hotel night receptionist was a little rude and unhelpful but the day receptionist was alright. It is Paris I guess where customer service is really poor. The station was a good 15 min walk. I hope next time I get a stay near the Louvre Museum. But the price was good hence it wasn't so great.
Response from Nicolas GODARD, General Manager on 29 Oct 2018
Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Le Parc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Poor

Mukarram Ali Khan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old, not everything was working
Stayed 4 nights in Dec 2023

2/10 Terrible

Shamim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wir waren mit der Familie in Paris, wir hatten ein Apartment gebucht. Das Zimmer ist völlig runtergekommen, Heizung funktioniert nicht, es sind Heizstrahler im Zimmer aufgestellt, die aber zu einer sehr trockenen Luft geführt haben. Nach 20 Minuten haben wir alle angefangen zu husten. Das Zimmer ist völlig veraltet, und nicht akzeptabel. Aus den Wasserleitungen kam braunes Wasser. Des weiteren finden in dem Hotel Bauarbeiten statt, die ständig gebohrt haben. Wir würden das Hotel nicht noch einmal nehmen.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dominique

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Appartement très lumineux et spacieux
Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Un très agréable séjour.
Avons passé deux nuits dans un joli appartement, très propre.Nous avions quatre couchages, ce qui nous a permis de ne pas nous séparer de nos deux enfants. Le personnel est à l'écoute et très aimable. La situation dans le quartier de La Défense est top.
Stayed 2 nights in Aug 2023

8/10 Good

Tsutomu

Business traveller
Liked: Amenities
hotel staff is very kind and have good hospitality. My staying was very confortable. Thanks Jocelyne
Stayed 8 nights in Jul 2023

8/10 Good

DAVID

Travelled with family
Liked: Room comfort
Bonne expérience parking un peu cher et moquette moyennent propre
Stayed 1 night in Jun 2023

6/10 Okay

Merbah Abdelmalek

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Peut mieux faire
Ponits negatifs: pas d'air conditionné (1 ventilateur pour 4 personnes inefficace en ces temps de forte chaleur), caution de 150€ a l'arrivée non mentionnée au moment de la réservation, lits gigognes pas confortables, pas de draps (que des housses de couettes). Ponits positifs: bon emplacement, personnel chaleureux et accueillant, chambre spacieuse, pratique,propre et bien équipée.
Stayed 7 nights in Jun 2023

6/10 Okay

Misuk

Travelled with family
Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

laurent

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent appart hotel
Stayed 2 nights in Oct 2022

6/10 Okay

Matheus

Stayed 5 nights in Oct 2022

8/10 Good

sonia

Stayed 2 nights in Oct 2022

10/10 Excellent

Aline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Je suis resté dans cet hôtel pendant 5 jours et j’ai vraiment aimé le service à la réception il y a avait toujours quelqu’un pour répondre à nos questions. J’étais aussi avec mes enfants et ça m’a beaucoup aidé parce que il y a Mono Prix tout prêt et ils ferment à minuit et ça nous a beaucoup aidé avec à faire les courses. C’était vraiment facile de prendre le métro aussi puis ils ont des prix raisonnables.
Stayed 5 nights in Aug 2022

10/10 Excellent

JOSEPH

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons été prévenu la veille de notre arrivée à 20h que les chambres réservées n’étaient pas disponibles… Nous avons quand même été relogé dans un autre établissement sans problème et l’accueil et le standing étaient très bien. Juste dommage, nous avions choisi l’établissement pour l’emplacement et le relogement a tout basculé
Stayed 1 night in Jul 2022

6/10 Okay

salma

Travelled with family, Travelled with family and small children
Correct pour un court séjour. À proximité de divers services et magasins. Inconvénients : - L’appart est très petit et n’est pas super propre. - L’air climatisé est non réglable. - La carte magnétique pour démarrer la porte fonctionne 1 fois /2. Attention : - Si vous arrivez de l’étranger, prévoir 1 € pour avoir accès à un chariot pour vos valises qui se trouve d'ailleurs dans le parking loin de la réception. - Si votre séjour est inférieur à 8 jours vous n’aurez pas accès au service d’entretien ménager et aussi à un nouveau set de serviettes de bain à moins que vous acceptez de payer 10 € la serviette. Il faisait 39C quand on y était… - Le personnel à l’accueil n’est pas habilité à un service à la clientèle de qualité.
Stayed 7 nights in Jun 2022
Response from Hesham SOLIMAN - Directeur Général on 7 Jul 2022
Chère Salma, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'aparthotel Adagio La Défense Le Parc. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

10/10 Excellent

arnaud

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Kirsten Karup

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

ARNAUD

Stayed 1 night in May 2022
Response from Hesham SOLIMAN - Directeur Général on 7 Jul 2022
Dear Arnaud, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Le Parc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

andre

Business traveller
Liked: Cleanliness, room comfort
A refaire
Bien situé. Très pratique. Parking a 15€ avec accès direct a l'étage.
Stayed 4 nights in Mar 2022