Reception

Reviews of Aparthotel Adagio Paris XV

Aparthotel Adagio Paris XV
20 Rue d'Oradour sur Glane, Paris, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 382 reviews" "
Rating 8 - Good. 172 out of 382 reviews" "
Rating 6 - Okay. 87 out of 382 reviews" "
Rating 4 - Poor. 32 out of 382 reviews" "
Rating 2 - Terrible. 17 out of 382 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Orlando

Stayed 3 nights in Jul 2023

6/10 Okay

Lou

Business traveller
Disliked: Cleanliness
Works in a pinch, avoid if you want anything nice
This place is literally disintegrating. Our room had many parts made from particle board. It had clearly gotten wet and was just falling apart. The layout was nice and the idea is sound but the condition is shotty at best. The condition would have been disappointing at any price. Of course, being in Paris, the price is high and the value is in the location, not the room. Having said that, the hotel doesn't have much to recommend it. If you are in a pinch, Iike we were, then it will be fine. If you are expecting anything other than disappointment then keep looking.
Stayed 3 nights in May 2023

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Bed Bugs!
I stayed at the apartments for a business trip. The first night I was uncomfortable and couldn't sleep but couldn't work out why. By the second night I realised that the bed was covered in bed bugs! I have been bitten all over my body which is very uncomfortable. I spoke to the man on reception and he couldn't care less about the situation. I am furious with the customer service. Avoid this hotel!!
Stayed 3 nights in Nov 2022

6/10 Okay

Sean

Business traveller
Liked: Room comfort
Very average
Quite underwhelming. Flat and slow reception. No welcome as such, no apologies for keeping me waiting. Everything is ok, but nothing very positive. Room was "tired" and dated. A very small tv in the room. Message to hotel, come on guys smile now and again.....
Stayed 2 nights in May 2022

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, room comfort
A good base to explore
Nice hotel, decent location, a little run down but a good base to explore Paris.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A good base to explore
Nice hotel, decent location, a little run down but a good base to explore Paris.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Prathamesh

Stayed 1 night in Nov 2019

10/10 Excellent

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and accommodating staff
I first want to thank the staff at the front desk who checked me in EARLY. I had flown into Paris from Austin Texas to Atlanta Georgia. In other words I had traveling for well over 16 hours at arrived at the hotel at 5 am needing a shower and a chance to change into my work clothes for my work day that started in 2 hours. The hotel checked me without hesitation or a charge. This really made a difference in my stay!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Condition of some parts could be better. Toilet needed updating as did bathroom. Bath panel was broken and randomly a screwdriver was left on the towel rail. Perhaps in case it fell off. Vanity unit was in poor condition. Otherwise a good sized apartment. Had all we needed. Good value in an expensive city.
Stayed 2 nights in Aug 2019
Response from Mariam BAHIMONT, front office manager on 22 Sept 2019
Dear Guest, We would also like to apologise for the issues you encountered during your stay. Our on-site teams are doing all that is necessary to ensure you have a pleasant and quality stay. We are sorry that you were not able to fully enjoy your stay.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the amenities excellent service and cleanliness
Stayed 5 nights in Aug 2019
Response from Mariam BACHIMONT, front office maanger on 22 Sept 2019
Dear, My team and I are delighted your stay lived up to your expectations, and we hope to have the pleasure of welcoming you again. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Mariam BACHIMONT on 22 Sept 2019
Dear, Thank you for your note Regards

6/10 Okay

Mohamed

Liked: Cleanliness
Ok
Stayed 3 nights in Aug 2019
Response from Mariam BACHIMONT, chef de réception on 2 Oct 2019
Cher client, Nous vous remercions pour votre note Cordialement,

8/10 Good

Johanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Despite it was a little further to the Eifel Tower, it was nice to walk around until sunset. After the sunset it was not so good to walk around, my family got nervous especially with people circling around you on bicycles.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice apartment. Better than photos. Parking under the hotel. 10 min walk to the metro station. They do not clean the apartment every day like a hotel. Spacious. If you are driving, drive very slowly when you get there, the sign of the hotel is small that I missed it the first time, even though the hotel has a large place to park in front of it.
Stayed 4 nights in Jul 2019

6/10 Okay

Laura

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: friendly staff, proximity to public transportation, small buffet breakfast, good water pressure, small kitchen. Cons: front door not clearly marked (it’s not on the street, it’s through the parking area), no air conditioning or fans, shower handle was broken, black mold in WC, broken and leaking toilet, breakfast overpriced.
Stayed 4 nights in Jun 2019

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel!
Stayed 4 nights in Jun 2019

2/10 Terrible

Kimber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Totally disappointed!
I was totally disappointed in this hotel. The room was incredibly warm, rooms around us people were smoking. It just had sheet rock in an are - no paint. It all was very old and dingy. Very uncomfortable pillows and bed. I would not recommend nor would I stay there again. The only thing nice was the neighborhood around the block.
Stayed 3 nights in Jun 2019

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money
Stayed 4 nights in May 2019

10/10 Excellent

Nabil

Liked: Property conditions & facilities, room comfort
Nice hotel overall
Location is excellent Hotel and rooms are clean when you first get in, but they don't offer cleaning unless you stay 8 days or more or you pay for the cleaning. However, even when I stayed 8 days the promised to send some one to clean the apartment on the seventh day but they never did. Also both telephone machine and safe-box were not operating and I had to report them several times to send someone to fix them. But -otherwise- everything else was very good and I am quite satisfied as overall stay. I would go again to the same hotel when I go to Paris next time and I recommend it for couples and/or small family.
Stayed 1 night in Mar 2019
Response from Mariam Bachimont-Front office manager on 29 Apr 2019
Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

8/10 Good

Tom

Liked: Staff & service, room comfort
Good location but old
Big room but a bit old and worn. Could be cleaner, some mould in the bathroom. Great breakfast, friendly staff at reception and very good located for the expo.
Stayed 1 night in Jan 2019

4/10 Poor

Mauro, Victoria bc

Disliked: Staff & service, room comfort
Property is about an hours walk to Paris city centre. All but one staff member was polite and friendly. Can’t believe you have to pay per day for housekeeping. Sofa bed was very uncomfortable wasn’t even pulled out . I would not stay here again .
Stayed 5 nights in Oct 2018

6/10 Okay

Ladyd007, Delaware

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NO AIR only window. Asked front desk for fans NO FANS either. Also one 19 inch tv which is glue to table so and can't turn it if you're in the bedroom. Well you have to move the table. Overall bed was comfortable.
Stayed 3 nights in Jul 2018
Response from Mariam Bachimont, Front office Manager on 27 Jul 2018
Dear Customer, Thank you for sharing your opinion. Adagio Paris XV has no air conditioning. It is specified on the website. Your sincerely.

8/10 Good

AmericanTourist, Washington

Liked: Cleanliness, staff & service, room comfort
The apartment which is in District 15 is very convenient for traveling around Paris. The apartment was clean, staffs were friendly. We loved the kitchen. However, the apartment is a bit old. The kitchen smelled (from the sink?). The towels were worn out, a couple of them were torn. TV is tiny. There was no AC in the hot summer days.
Stayed 5 nights in Jul 2018
Response from Mariam Bachimont-Front office manager on 19 Jul 2018
Dear Customer, Thank your for your comments, We are glad to hear that you appreciate the location of the aparthotel. I hope to see you again very soon at Adagio Paris XV

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
Reception lady on the date of check in was not helpful at all. She expects us to use the door card and secret code to enter the apartment for we even not yet check in! Finally it’s a cute little boy who came to open the door for us so that we can go inside to check in! The last day we couldn’t enter the main entrance simply because the secret code had been changed without any notice to guests. This was all the service My family had received. The room is non-air conditioning and without any bleeze of wind could be felt because of the geographical reason. All of us were sweaty during 4 nights stay and hardly fell asleep. When we asked for a fan, the reply was funny. Reception lady said the only fan in the “hotel” was under her use!!! There would not have any cleansings unless you stay for 8 days. Weekly cleansing would be provided or additional charges applies. Receptionist will show you the way to throw your rubbish bags by yourselves. I may not notice this when I made booking. I definitely will not recommend this to anyone.
Stayed 4 nights in Jun 2018
Response from Mariam Bachimont Font Office Manager on 14 Jul 2018
Dear Customer, We are real sorry for the inconvenience caused during your stay. Best regards

8/10 Good

Andrew

Liked: Staff & service, room comfort
Good location, close to Expo, Metro, and Issy neighborhood. Rooms are spacious with good kitchen amenities. I wish the room had been in nicer condition.
Stayed 6 nights in Jun 2018
Response from Mariam Bachimont Font Office Manager on 14 Jul 2018
Dear Customer, thank you for taking time sharing your impression about your stay. Best regards

6/10 Okay

Verified traveller

Disliked: Staff & service
Hard to find. Uber drivers went next door. Modest English by check in staff
Stayed 5 nights in Apr 2018

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Porte Versailles Convention
Great location to Retromobile event.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Okay for a couple of nights but kitchen too tiny.
As expected for a mid budget apartment hotel. Location is good and close to two metro lines. Quiet in the evening. Bathroom door creaks loudly. Kitchen is functional but tiny. Parking was reasonably priced and convenient. Reception staff were ok but didn't really used or expected any room service.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. We used the laundry facilities which were handy. Only downsides were the bed was uncomfortably firm, WiFi was a little glitchy, and no ice machines. Other than that, it was a great stay. Hotel staff were very friendly and accommodating.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
It was adequate for my needs. The picture is not representative of the rooms.
Stayed 5 nights in Jan 2018

10/10 Excellent

Dania, California, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with a nice view
This was a cozy and modern hotel. Since we got a room on a high floor, we had a view of the top of the Eiffel Tower. The location was not bad either. Would recommend this place!
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable Hotel, no so close no so far
very good privacy, we felt safe about our staff. the receptionist attended us in our native laguage and provided all information that we needed I do not have more comments because I did not have any issue
Stayed 5 nights in Aug 2017

8/10 Good

Regina

Liked: Cleanliness, property conditions & facilities
Perfect hotel but no AC so avoid summer
It's a perfect hotel for families, the room was clean, the kitchen area is perfect as we used to eat dinner there. The beds were comfy. Overall the hotel is good, very well located, close to public transportation, good restaurants and super market. It's safe and staff is friendly. It's 30 minutes from Versailles. It's perfect for the price. I will go there again the next time I'm in Paris with the family. However, it does not have air conditioning. It's hot during the summer (80F or higher). We got there on July 19th, that day the temp was really high so the first night was hot and humid in the room. The rest of the time the temp went down to the 70s or lower so it was ok as we had the windows open. I would recommend to advertise clearly the lack of AC on websites for the hotel. It was a surprise for me that the hotel didn't have ac as this was not specified on hotels.com when I book it.
Stayed 6 nights in Jul 2017

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Disliked: Staff & service
Liars
They quote mea price by phone directly on the hotel for my stay. Ehen i arrived after 15 hours drive from Denmark they asked for 50% more and said they had no record of my quotation by phone. Tired i had to accept but i am very upset.
Stayed 1 night in Jun 2017
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Murielle BONNOT Directeur de Sites - General Manager Adagio Paris XV

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Murielle BONNOT Directeur de Sites - General Manager Adagio Paris XV

10/10 Excellent

Euginie Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was a great stay in this hotel, spacious room with a kitchen, the utensils were completed for us to cook a simple meal, will stay here again if i happened to visit paris again!

10/10 Excellent

Simon, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for conferences at Porte de Versaille
Everything as expected. Very comfortable place to stay when in town for business.

6/10 Okay

farset

Liked: Room comfort
Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay was ok ... Hotel is dated ... Needs remodeling .. Having toilet separate from sink and shower was not convenient ...

4/10 Poor

tennis fan, london

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel close to all amenities
Hotel very clean and room quite large for Paris. Close to many shops and restaurants. Also close to metro and tram. However reception staff very abrupt and rude. They could not find our booking and left us waiting for 45 mins with no explanation or apology. Very arrogant attitude when asked what the problem was. Every occasion when reception staff dealt with they were very unhelpful. They did not promote a positive image of the hotel.

8/10 Good

Rae , Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation for a grown family of 4.
Location was a little out of the way, but public transit very available that took us where we wanted to go. The room could be divided into 2 that was convenient. Small kitchen but just fine for our needs. The area had good restaurants and shopping within walking distance. We could see the Effiel Tower from our window. Outside area was well kept. Overall pleasant experience.

10/10 Excellent

Andrew, mancheter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean hotel
good clean hotel buy could do with tea and coffee making facilities

6/10 Okay

Ben, london

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
accomodating
perfect for what we needed

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
nice and comfortable stay
nice and safe neighborhood. close to supermarkets, few restaurants. close to metro and 2 trams, and bus 80 which takes you straight to center of Paris. comfortable room with everything needed for light cooking. Quiet hotel. suitable for families with kids.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good value
the room itself was nice and clean. the small kitchen was a highlight. However, no room service during the whole stay and our rubbish bin was full. We'd have nowhere to throw garbage if we stayed for one more day. No electricity in hall one morning when we went out of the room. We couldn't see nothing without light from my mobile. The last day we did not have electricity supply in room for the appliance because of the main switch fault.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not So Good
Room is big, price is alright, but some of the staffs at the reception that I have encountered doesn't seem to be too keen or make you feel comfortable. I will certainly go and stay elsewhere next time.