View from room

Reviews of Ai Vicerè

2 out of 5
Ai Vicerè
Via Pignatelli Aragona 82, Palermo, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 149 reviews" "
Rating 8 - Good. 54 out of 149 reviews" "
Rating 6 - Okay. 16 out of 149 reviews" "
Rating 4 - Poor. 3 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
I had an excellent experience with Ai Vicere. I went alone and needed help with a couple of things and everyone was very accommodating…a special shout-out to Vanessa, who was so kind and helpful.
Stayed 1 night in Jul 2023
Response from Luca on 16 Aug 2023
Thank u so much for your feedback , we hope to see u again

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay close to everything!
Our family had a wonderful stay at Ai Vicerè. Everyone made us feel comfortable and welcome. The location is awesome, close to everything in downtown Palermo but still quiet at night. We all slept well and the apartment had plenty of space for us and our teens. Breakfast was delicious. We would definitely stay here again. Thanks for your hospitality and kindness!
Stayed 1 night in Nov 2019
Response from Luca on 13 Nov 2019
Hi Valerie thank you to you and your family ! Luca

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, some fine rooms.
After one night we had our room changed from a very unsatisfactory room to a very satisfactory one. The B & B is in a superb location close to all Palermo's main attractions. It was comfortable and quiet, although it does not have a common area where one can socialise. Breakfasts were fine if there was tables free to eat them in the garden.
Stayed 7 nights in Sep 2019
Response from Eleonora on 23 Sept 2019
We always try to please our guests :) thanks for the review

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb staff, for breakfast you get freshly baked cakes. Some rooms don't have a bathroom en-suite however you get by anyways.
Stayed 1 night in Apr 2019
Response from Luca on 1 May 2019
That s great to ear from you! We are very glad to satisfy you!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This property is in a good location. The property provides just basic needs. A few rooms have an exterior bathroom. Breakfast is ok. Staff does not speak English or very very little. Just in case your primary language is not Italian.
Stayed 2 nights in Feb 2019
Response from Luca on 21 Feb 2019
Hi we are glad for your choose, as written on your reservation the room has external private wc. Our apologize if you had some problem to talk with our staff, all of us speak english.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center point for everything.
Central location and amazingly helpful and pleasant staff. Easy to find only problem was the internet slowed during certain hours but may of also been from being furthest room away from the router.
Stayed 3 nights in Jan 2019
Response from Luca on 22 Jan 2019
Thank you James ! Nice to ear that !

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Lcua on 22 Jan 2019
Thank you Nathalie !

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4
Prefect location. Great hosts and with a great retro lift.
Stayed 1 night in Dec 2018
Response from Luca on 18 Dec 2018
thank you mark ,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice location
We didn't actually stay at Ai Vicere. Apparently there was a problem with the room we would have stayed out, so the owner contacted us on WhatsApp and offered us a room at a different one of her properties (the one in Piazza Marina). The location was good and the room was nice. The first room had an unattached bathroom (private, locked, but out in the common hallway). When I complained because it was inconvenient, particularly at night, she moved us the next day to a different room with an en suite bathroom.
Stayed 3 nights in Oct 2018
Response from Luca on 24 Oct 2018
hi Kevin, thank you for to been my guest . See you in Palermo next time .

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sicilian Retreat
Ai Vicere was the perfect place to stay during our visit in Palermo. Eleanora and Luca were very welcoming and provided us with information before our arrival. We took the guided tour with Simone, who was very knowledgeable and provided us with great insights. The B &B was in a wonderful location and central to everything that we wanted to visit. The room was very beautiful and comfortable. The breakfast was yummy! Overall a very positive experience and a great place to experience the Sicilian culture.
Stayed 2 nights in Aug 2018
Response from Luca on 17 Sept 2018
I Silvana, thank you so much to you. We ll waiting for your next stay with us!

8/10 Good

Valentina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The B&B is just a few step from Teatro Massimo and you can walk everywhere from there to visit the best spots of Palermo. The room was essential but nice. We had ensuite bathroom but some other friends had a private bathroom outside the room, so ask when you book. Luca and Eleonora are very nice and helpful and they answered all our questions and requests. We overall had a very nice stay.
Stayed 2 nights in Apr 2018

10/10 Excellent

Meritt, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation near Theatro Massimo
We booked at Ai Vicerè for the beginning of a two week trip to Sicily. We liked it so much we stayed there again when we returned to Palermo after exploring elsewhere.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were well taken care of, right from the moment of late arrival in Palermo. Nice clean facilities, great breakfast. What more could one want?
Stayed 1 night in Jul 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable owner
There was a problem at Ai Vicere and the owner contacted us, apologize for the inconvenience and explained to us that we would not be able to stay at Ai Viceré. But he offered us to stay in a nearby, recently opened, better B&B (Piazza Marina). We were unable to call him up and arrive at late hours. The owner got a previous e-mail message from us and 5 minutes after we have found the place, he showed up with a young lady and let us in the B&B. The young lady made a thorough explanation of the area, places to visit, restaurants, everything. The bottomline is that the owner was a responsible, helpful and reliable person who did not abandon us and provided a professional service. The location of the Piazza Marina was at the end of the Historic Centre. On Sunday there was a flea market at Piazza Marina where you may find many useless things that you cannot resist to buy. You have to bargain and you may get some 10 to 20% discount. Car parking is a nuisance, like in every city in Italy. We recommend you park the car on the Foro Italico Umberto I and walk 7 blocks to the hotel. The place looks safe.
Stayed 2 nights in Jul 2017

8/10 Good

Alison, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hosts!
Ai Vicere was a lovely family-run b&b. Good location, very clean, great breakfasts and very professional in terms of offering airport pick-up and personal tours of various places in or near Palermo. I would stay there again. The hosts were terrific.
Stayed 3 nights in May 2017

10/10 Excellent

madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Very happy with the apartment assigned to us. The apartment was immaculate, the breakfast excellent, service was exceptional. It felt like home!
Stayed 1 night in Jun 2017
HI Madeleine Thank you for your feedback! Luca

10/10 Excellent

Marco, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I had a wonderful stay at this B&B in wonderful Palermo. My room was well-lit, spacious and very clean. Moreover, the bed and pillows were extremely comfy. You do not really need your car because almost everything you need to see is located within walking distance (Teatro Massimo, Politeama, Palazzo dei Normanni, Porto, etc...). There is also a huge indoor parking garage for those who have a car (5 minutes). You will also find great restaurants nearby. The area is very safe, even at night. Breakfast was delicious and among the things I ate, I remember cannolis, baked cassata, pastries and croissants. The staff was very nice and Luca and his mom offered useful advice and recommendations on the best places to eat.
Stayed 2 nights in Jun 2017
Response from luca on 29 Jun 2017
HI Marco , thank you a lot for your review !

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
odd experience but decent stay
hotel was clean tidy and friendly. on arrival take to stay in a different hotel, this was also clean and tidy. the move was not explained though and was generally a little odd.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Samuel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place with one exception
Everything was excellent (with one exception that I'll mention in a minute). The hosts were totally pleasant and helpful. They picked me up at the airport because my plane was arriving at midnight. They did online research for me to check bus schedules. My only complaint is that at about 6:45 a.m., the kitchen staff made so much noise dragging chairs or tables around and preparing food in the kitchen (which was near my room) that it ended my sleep for the night. I probably missed about one and a half hours sleep. I didn't complain to my hosts because I didn't want to seem ungrateful for all their efforts.

8/10 Good

Melanie, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ai vicere- Palermo
Location is good. People in reception were helpful. I had a private bathroom which was outside my bedroom...which was OK. The breakfast was plentiful. Good value for the price.

8/10 Good

MICHAEL, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Good Service
Hotel is located between the new and old city. Rooms are clean (smell of fresh paint). Breakfast is good. Will definitely stay in the hotel if we visit Palermo again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we stayed here!
Really loved our stay here. The location is brilliant as you are based in the centre of Palermo, with great restaurants and sights nearby. The best thing about this b&b is Luca and all the staff. They really are amazing and really ensure that you are looked after. If you ever have a query regarding where to go and what to do then Luca will always provide great advice. Highly recommend this place!

8/10 Good

James, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, central B&B.
It was fine. The B&B is extremely well located in the old and most touristic part of Palermo. The owner was very solisitous and we enjoyed are stat.

8/10 Good

Rosita, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
The architecture and the location were perfect. It was super clean and Luca (our host) was very nice and helpful. The only two problem were the uncomfortable beds and external bathrooms.

10/10 Excellent

sheri, vancouver, wa, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts
As we were coming from Positano, we expected to arrive very late. We called ahead and Luca was very gracious and checked us in at 11:30pm. Breakfast was great, staff was excellent, room was very comfortable. Would stay here again.

10/10 Excellent

Andre, VDM, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Excellent breakfast, quiet place, Luca was nice and helpful. nice terrace to have breakfast.

10/10 Excellent

Geo, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, wonderful hosts
Within walking distance of all sights. We had the apartment on the third floor. A wonderful room! Luca's mom was our host, she was so sweet!

10/10 Excellent

Pat, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reall B&B in a great location
This was one of the stars of our travels through Southern Europe. The owner, Luca makes you feel like you are staying at his house. The hotel is well located with in easy walking distance to everything that you will want to see. The rooms are large and comfortable. We had a great time staying at the Al Vicare and would return there in a heartbeat. Hint: listen to Lucas' recommendations for restaurants and don't trust your instincts.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good price. Luca was a good host. From the time we arrived, he gave us recommendations for places to eat and things to do in the city. And they were all quite good recommendations. The room was comfortable, but the walls were a bit thin, so you can hear traffic and people speaking in other rooms. The hotel also is across from what looks like foreclosed/vacant buildings and theres lots of garbage across the street, so that is not very pleasant.

10/10 Excellent

Dawns, Near Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stellar B & B
Four of us stayed 3 days here and found it clean, well located on first floor, and quiet. Rooms good size and very tastefully appointed with art work. Large and varied breakfast buffet. Luca, a gem, gave us city map and orientation, and supplied us with airport transportation at less than private shuttle cost.

10/10 Excellent

Evans, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Quite comfortable. Extremely personal and wonderful attention/service from the owner. Great breakfast. Centrally located for waking to most sites and restaurants. Will return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claire, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Overall comfortable and spacious room and bathroom. Don't expect a lavish room but its clean as does the job. Great value for money. Very secure building. Air conditioning worked wonders! Most attractions are a 5- 10 min walk away. Located between new town and old town. Luca was very helpful, on arrival he showed us everything we needed to know on a map, which set us up perfectly for a lovely stay.Breakfast was typical Italian style- sweets, coffee etc. lovely bnb.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a convenient location. Nicely restored hotel and super clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
B & B was centrally located. It was easy to get around by foot. We felt very safe walking around day or night. Bed very comfortable. Our room was very quiet. We had adequate room in the bathroom. Luca was very helpful making suggestions of where to eat and what to see. He was always there in the morning along with his mother Angela who served breakfast. Breakfast at Ai Vicere was very good, serving yogart, cheese and salami, sweet rolls, toast and jellies and always something fresh baked along with cappachino. We took Luca's suggestion of a place to eat. "Trattoria LaTavernaccia" just down the street. It was very good and cheap with large portions. The wait staff were friendly and helpful. It was so good we ate all our meals there.

10/10 Excellent

Jacint

Stayed 2 nights in May 2023
Response from Luca on 11 Jun 2023
Thank u for the feed back. Luca

10/10 Excellent

alessandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pulizia e l'ordine è il primo biglietto da visita per una struttura, se poi aggiungiamo anche la comodità del letto e la disponibilità del personale è assolutamente eccezionale.
Stayed 1 night in Mar 2022
Response from Luca on 2 Apr 2022
Grazie Alessandra! Siamo veramente contenti.

10/10 Excellent

Gaia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima!
Ottima posizione, camera spaziosa, colazione ricca- personale gentile e disponibile - consigliato!!!
Stayed 2 nights in Jul 2020
Response from Luca on 29 Jul 2020
Grazie mille per Gaia! Ti apsettiamo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Luca on 28 Feb 2020
Tnk you for your feedback! See u

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale giovane, competente e propositivo. Camera calda e accogliente. Possibilità di organizzare visite in città con guide autorizzate
Stayed 3 nights in Jan 2020
Response from Luca on 11 Feb 2020
Grazie per la splendida recensione!

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement très bien petit déjeuner très très copieux chambre avec balcon très bonne situation (vue sur jardin) le seul petit bémol la salle de bain dans le couloir
Stayed 4 nights in Nov 2019
Response from Luca on 7 Dec 2019
merci pour le commentaire laissé! Nous sommes heureux d'avoir hébergé votre réservation en prévoyant que la salle de bain privée à l'extérieur de la chambre a été réservée.

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BB charmant et très bien placé
BB très bien placé à côté du théâtre Chambre très propre et confortable Petit déjeuner bon avec possibilité de le prendre sur une petite cour intérieure Personnel charmant et serviable ( vous propose de garder vos bagages)
Stayed 3 nights in Aug 2019
Response from Eleonora on 2 Oct 2019
Merci d'avoir tout apprécié :)

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Luca on 27 May 2019
Thank you so much!

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Luca on 1 May 2019
Thank you Stephan for your score !

8/10 Good

GUIDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quasi perfetto
La posizione è fantastica , le camere sono spaziose , ottima la colazione e la cortesia dei gestori . Unico neo è che il bagno non è in camera , si deve uscire in corridoio ed accedere ad un bagno privato della camera ma esterno
Stayed 3 nights in Dec 2018
Response from Luca on 21 Feb 2019
Grazie Guido per averci scelto e per essere stato nostro ospite! Come previsto dalla sua prenotazione e per la camera selezionata il bagno è esterno alla stanza ma di uso esclusivo. La aspettiamo per il suo prossimo soggiorno a Palermo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Luca on 6 Jan 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel close to the city center, good breakfast and friendly staff
Stayed 1 night in Oct 2018
Response from Luca on 17 Oct 2018
Thank you so much, you are very welcome. Luca

8/10 Good

Éva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Luca on 26 Oct 2018
Ciao Eva, grazie per averci scelto .

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono
ho avutto soltanto problemi per trovare il indirizzo,ma credo che è tutto cosi a Palermo
Stayed 1 night in Jul 2018
Response from Luca on 26 Oct 2018
Ciao Eduardo, ormai saprai come raggiungerci, ti aspettiamo. Luca