3 outdoor pools, open 7 AM to 10:00 PM, pool cabanas (surcharge)

Reviews of Hyatt Regency Grand Cypress

4 out of 5
Hyatt Regency Grand Cypress
One Grand Cypress Blvd, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1566 out of 2167 reviews" "
Rating 8 - Good. 357 out of 2167 reviews" "
Rating 6 - Okay. 131 out of 2167 reviews" "
Rating 4 - Poor. 53 out of 2167 reviews" "
Rating 2 - Terrible. 60 out of 2167 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with partner
Perfect place for a vacation!! Will be coming back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, grounds and pool area nice.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 27 Mar 2024
Thank you for staying at the Hyatt Regency Grand Cypress! We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities
I love it, except for you have to pay for parking
Stayed 4 nights in Mar 2024
Response from Hotel Management on 27 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived extremely early(8:30am) and check in is at 4:00pm. Without hesitation the young man who was assisting me, checked to see if there were any rooms available and within an hour, I was able to access my room. Kudos and thank you so much for attentiveness.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience with us and look forward to welcoming you back again soon.

10/10 Excellent

Kenneth Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay at this property, which at this point the staff looked familiar and made us feel incredibly welcomed. The food, why go any where else to eat. Especially when the staff remembers you.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience with us and look forward to welcoming you back again soon.

8/10 Good

Octavian, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is slightly outdated but overall a great hotel with great staff and perfect location if you’re doing the Disney thing.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Robyn, Oviedo

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool pool area;simply beautiful Parking was very expensive $34/day on top of the room rate seems excessive
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Yudan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience in this hotel
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Filippo, westbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here few times great everytime.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Amenities
The hotel was okay but I had to wait 30 mins for the elevator with my 1 year old. The hotel also tried to charge for a parking when I didn’t have a rental. Then they tried to charge me twice for my stay. I wouldn’t stay here again.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and will review with our team for areas of improvement. We hope to have the opportunity host you again in the future.

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Lesley Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Ghaith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and clean. Staff is friendly and helpful. Food is bit expensive but I guess similar to other resorts with this level
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Hayli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool facilities were beautiful, well-staffed and very clean. The entire property was beautiful and full of little surprises. Lots to do both on property and the immediate area, will definitely consider staying here again.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience with us and look forward to hosting you again soon.

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, clean and wonderful staff. Great for the entire family. Can’t wait to come back
Stayed 5 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience with us and look forward to hosting you again soon.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff
Stayed 4 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to all disney parks and other stores/ dining options
Stayed 3 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a couple - will be back again
Stayed 3 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hospitality.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything the hotel had to offer. We will definitely be back!!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

mitch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and tons of things to do for a family.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice personal. Everyone is helpful
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music around the pool would be nice.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
The food order in room service was serviced not in plates they service in bowl plastic
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Was a little disappointed. Did not clean the room and after returning at 4:30 had to ask for towels to clean up after the day. Also booked a cabana and chose the location and got a call the morning of that there was a mistake and double booked the location and moving us to a less desirable area not close to the water and in the more crowded area. They did offer a f and be credit but location of the cabana was the important part. Was there for a birthday weekend and these things put a little damper on the weekend. Very crowded at the pool which is why we chose the I do a cabana and were disappointed with that experience. Food and beverage was good. Outside pool bar guys hustled with lots of people and four flamingos food was good
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and will review with our team for areas of opportunity. We hope to host you again in the future.

10/10 Excellent

Vladimir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great place for families and lots of things to do
Stayed 3 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

4/10 Poor

Sudharshan Sankaran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrive at the property around 9pm and find that they don't have any account of our reservation and have in fact cancelled it. Hyatt said they can only rebook us at a higher cost and we needed to pay them directly, when in fact we'd already paid expedia for the whole package. I needed to get on a phone with expedia and have expedia confirm to the agent that expedia will honor the payment to the hotel if Hyatt let us stay there. There was some fundamental mix up and this is how we had to start our theme park vacation wondering if we'll have a place to stay in the middle of the night! Expedia needs to take it up with Hyatt and address this behavior by the hotel. We also need to be reimbursed us for this extreme inconvenience. My 11-yr old started crying at the hotel lobby. The hotel was trying to protect themselves and have me call expedia and have you tell them about how my reservation was active at your end so they can be protected, while leaving me deal with it in the lobby, No manager came to assist. I've been a regular expedia and Hyatt customer all along and this how we're treated... But, finally, an expedia agent came to the rescue and saved the day for us! Thank you for that.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for choosing the Hyatt Regency Grand Cypress for your most recent stay. We appreciate your honesty of your experiences while staying on property. This information is helpful to our team to identify areas of opportunity to ensure we are improving moving forward. Our management team will be reviewing your feedback with the team to provide coaching in certain areas. Thank you for your time and review. We hope your travels bring you back to the Hyatt Regency Grand Cypress for future stays.

6/10 Okay

Nathaniel, Apopka

Travelled with family
Liked: Cleanliness, property conditions & facilities
Booked and was under the impression that resort fees parking was in the rate…boy was I wrong. $55 resort fee per day and $34 for parking daily later and I wasn’t pleased.
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Danielle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing four night stay and I can’t wait to return soon. The staff in all areas of this resort were wonderful. Hands down one of the best pools in Orlando. I can’t say enough good things about how well-maintained the property is. The hotel design and some interior aspects do show that it is an older property, but it’s well-maintained and very clean. The food was notably very good. The burger from the pool bar was amazing and we had a wonderful dinner at the the Lakehouse.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and we look forward to hosting you again in the future.

10/10 Excellent

Laura, commerce city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with endless options for kids. Pool, bikes, golf, climbing wall, kayaking…really enjoyed our stay. The junior suite has ample room for a family of 5. Would definitely stay again!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and we look forward to hosting you again in the future.

10/10 Excellent

Beaumont

Travelled with family
Liked: Staff & service, property conditions & facilities
Fantastic kid friendly resort. Don’t hesitate. Book it.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Edache

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and calm
Stayed 2 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the resort amenities and staff was very helpful and friendly.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 14 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are coming to Orlando this is the place to stay breakfast is amazing is clean and the staff is superb thanks so much we really love this place
Stayed 3 nights in Jan 2024
Response from Hotel Management on 13 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience with us and we hope to host you again soon.

10/10 Excellent

lian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Hope

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, fantastic amenities.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 13 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Maleni

Business traveller
Liked: Amenities
The landscape, area, and courteous staff. Great location!
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Lance

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Tracy

Travelled with family
Liked: Amenities
Wonderful resort--except don't eat breakfast at Lakeview!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and will share with our team for areas of opportunity. We hope to host you again in the future.

10/10 Excellent

Hyejung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Hotel Management on 7 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was awesome! Staff were really nice too.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 6 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Leannys

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Hotel Management on 6 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, loved the complimentary champagne, the rooms were clean and comfortable. We enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort overall. Great amenities, pool area, chip and putt gold, pickleball, etc. Food is quite good. High end feel. Not walkable to much of anything, but great to hang out there. I would definitely stay again.
Stayed 3 nights in Feb 2024
Response from Thank you for staying with us at the Hyatt Regency on 4 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Jerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. A bit overwhelming at first but absolutely amazing stay! Will be back
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Mar 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and look forward to hosting you again in the future.