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Reviews of Crowne Plaza Ordos, an IHG Hotel

4 out of 5
Crowne Plaza Ordos, an IHG Hotel
No. 1 Yingbin Road, Etuoke West Street, Ordos, Inner Mongolia

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, very clean, good food. We like the BBQ as well.
Stayed 2 nights in Aug 2017

10/10 Excellent

Hui Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
comfortable room.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful, friendly staff.
Response from General Manager on 2 Sept 2016
Dear guests ,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne plaza ordos. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely,

10/10 Excellent

Seow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inner Mongolia Ordos Crowne Plaza
Good hotel but little guest

10/10 Excellent

Seow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inner Mongolia Hotel Stay
Nice big hotel but dead town

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Order in Ordos
The Ordos Crowne Plaza was an opportune occasion for a bit of order in Ordos. Indeed, a paltry price procured a prize positioned prospect well placed; a recommendation worth the reckoning.

4/10 Poor

Jimmy, Western Europe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel pity about the staff
The hotel is great and has great facilities. However,most of the staff don't speak any English at all, and the level of English of those that do speak it is extremely limited.When I tried to check in I was told that Expedia had not paid for the hotel and wanted to charge me again.To try and sort this out took over two hours to sort out. Never the less on checking out they told me I had to pay for one nights stay.This was eventually sorted out again.You cannot even order food or drinks verbally everything has to be through sign language.There is nothing for a Westerner in this area of China unless you are travelling on business/Conference . Would not return to the area unless I had to.

8/10 Good

Wang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Lin

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and service
Big room and good hotel service. but when we arrived at night, no restaurant and no supermarket is near around hotel.
Response from sabrina on 1 Aug 2016
Dear guests, thank you for your praise and love of ordos crowne plaza! Very glad to you for hotel service by the praise. Hotel western restaurant for guests to provide all kinds of tea every day and delicious, in addition, you can also according to your individual be fond of a single point of catering. We are looking forward to your next time, and enjoy a more pleasant dining experience. We sincerely look forward to your coming again!

10/10 Excellent

KA KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Aug 2016
尊敬的客人，非常感谢您入住鄂尔多斯皇冠假日酒店。酒店为内蒙古最大的园林式酒店，百分之八十的绿化面积让您置身于天然氧吧。您的认可对我们来说，是最为珍惜的褒奖！此外，酒店最新推出的德克萨斯烧烤自助，各类海鲜烧烤、秘制羊肉串及冰爽扎啤无限畅饮。期待您的光临和品鉴!再次感谢您的光临！

8/10 Good

Jianhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장지로 만족
대체로 만족합니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel mit Potenzial
Ein gutes Hotel vor Ort mit gutem und reichhaltigen Frühstücksbuffet. Leider ist das Schwimmbad seit einem Jahr ohne Wasser, angeblich wegen Renovierungsarbeiten. Ich würde eher sagen wegen Abwanderung und ungenügender Gästezahlen, eigentlich schade. Der Fitnessraum verfügt über moderne und teuere Fitnessgeräte, wobei einzelne Geräte leider nicht gewartet werden und dementsprechend sind. Laufbänder, Ergofahrrad und Stepper bzw. Crosstrainer sind sehr empfehlenswert.

6/10 Okay

Ｍａｎｄａｒ, 東京

Liked: Property conditions & facilities, room comfort
ひろい部屋と豪華な調度品のホテル
大きなバスタブで全身を伸ばして湯に浸かることができ、とてもリラックスした。 朝食も美味しかった。 宿泊客が少なかったせいか、活気を感じなかった。