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good place. besides sleeping, not much to do in the hotel itself. A small arcade on the third floor and a kind of small pool. But I stay here often because how close it is to disneyland and mcdonalds. all walkable.
My room was never cleaned. The floors were never wiped down or mopped there was dirt dust and hair everywhere absolutely disgusting/. The first room we got smelled like a smokers den and was absolutely revolting. Got a new room and all the room attendants did was fix the bed and put new towels. They even went through my personal belongings. I didn’t feel safe in my room after that experience. I will never come back and will never let anyone I know go here.
ZAINAB
Stayed 6 nights in Mar 2024
Response from Maritza on 25 Mar 2024
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Distance from Disneyland entrance and cleanliness of the room. Nice staff upon checking in as well. Not sure why the checkout option form the Bonvoy app is not available at check out time, did not have the patience to wait in long line to drop keys off, only downside of my stay.
Nick
Stayed 2 nights in Mar 2024
Response from Maritza on 25 Mar 2024
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This hotel was great to stay at for a trip to Disneyland. Super close to the park. Staff was friendly and our room was good. They even gave my daughter a stuffed animal for her birthday! I would definitely stay there again.
Kimberly
Stayed 4 nights in Mar 2024
Response from Maritza Barreras on 25 Mar 2024
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La registracion fue facil, el Staff fue muy amable cuando necesite hacer cambio de cuarto o acomodaciones. Estuvimos practicamente en frente de la entrada a Downtown Disney. Caminar a las 9pm fuera del hotel fue divertido, vimos muchos restaurantes alrededor.
Arlyn
Stayed 1 night in Mar 2024
Response from Maritza Barreras on 25 Mar 2024
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I liked the proximity to the park. However, I have stayed here many times. This was the least pleasant. The room was average at best and when we arrived there was urine in the toilet and the floor was unclean. Very disappointing.
Marina
Stayed 3 nights in Mar 2024
Response from Maritza on 14 Mar 2024
Thank you for staying with us
10/10 Excellent
Amber
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
I have stayed here many times now and recommend this property to family and friends. The staff is AMAZING, the location is right outside the Disneyland gate (walkable to parks), and there are many affordable restaurants next door which you can walk to before/ after park days to save some money.
We enjoyed our stay at this hotel. It was a close walk to Disney (5min) and within walking distance to restaurants. The only thing we didn’t love- but was not a deal breaker - was the toilet in our suite. It would take 2-3 flushes every time someone used it because of the water pressure. Other than that, an excellent stay!
Easy check in, easy check out, valet service excellent and affordable. Did not like zero breakfast. Cmon, at last a continental breakfast. Small rooms, high price, throw a brother a muffin or something. Smh
Christopher
Stayed 4 nights in Feb 2024
Response from Maritza on 29 Feb 2024
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10/10 Excellent
Lorilei Valiente Visitacion
28 Feb 2024
Lorilei Valiente Visitacion
Stayed 3 nights in Feb 2024
Response from Veronica on 20 Mar 2024
Thank you for staying with us.
10/10 Excellent
Gloria K.
26 Feb 2024
Liked the hotel but didn’t like being on the 8th floor. My daughter is afraid of heights.
Gloria K.
Stayed 4 nights in Feb 2024
Response from Maritza on 27 Feb 2024
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This is a convenient location, walkable, and very safe. Only complaint the doors to the room slams shut no matter how gentle you are with it. You also have to push it shut to make sure it closes.
LIsa
Stayed 4 nights in Feb 2024
Response from Maritza on 27 Feb 2024
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Friendly staff and walkable distance from Disney and surrounding restaurants.
Daniel
Stayed 4 nights in Feb 2024
Response from Maritza on 25 Feb 2024
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10/10 Excellent
Andrew
25 Feb 2024
Andrew
Stayed 1 night in Feb 2024
Response from Veronica on 20 Mar 2024
Thank you for staying with us.
6/10 Okay
Larry
Travelled with family and small children
24 Feb 2024
Excellent location to Disney theme parks. Beds were decent. Staff was helpful when asked.
What we did not like were, we had to chase down staff for replacing coffee/ garbage bags/ toilet paper/cups. We were told we would get housekeeping every 2nd day but never seen anyone for 4 days until we chased them down ourselves.
Larry
Stayed 7 nights in Feb 2024
Response from Maritza on 25 Feb 2024
Thank you for staying with us.
6/10 Okay
Luis
Travelled with family and small children
24 Feb 2024
Liked: Amenities
The stay was pretty good customer service was good location was great. My reasoning behind the stars is the night before check out we did find a bug in the pull out sofa it was about 12 hours before checkout so we didn’t tell anyone we didn’t want to have to move everything into another room the night before checking out after a 3 night stay but it was alarming and couldn’t sleep comfortable after thinking if their was more.
It was my first time staying there. And my sons first time at Disney. The staff was super helpful. Everything was up to my standards.
The rooms ac/ heat was giving off cold air to where my son slept so i had to sleep where he was. The blankets werent the most comfortable but we managed. We didnt travel with much so it was very convient having the store on the first floor.
Thank you for everything. I plan on coming back.
Virginia
Stayed 2 nights in Feb 2024
Response from maritza on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback!