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The manager was rude and incompetent. Before we got there we called to add a night to our stay. He said he would add the room for another night. When I called back to tell him I didn't receive an e-mail confirmation he became angry, and told me he would not do it then but would take care of it when we got there. Well, when we got there they were sold out and I could not get the extra night.
Barbara
Stayed 1 night in Apr 2024
8/10 Good
Peter
Travelled with family
10 Apr 2024
Liked: Cleanliness, staff & service
Clean affordable place to stay on a budget. Nothing special, nothing bad. Safe area, felt ok letting kids go off alone to stores nearby. A few things a tad but dingy as in older and possibly needing to be replaced, but clean.
Adequate and cheap, but they need to replace all the carpeting. Everything else was cool. Just needed an inexpensive place to sleep for one night. On our way home.
The staff and management at this hotel are very kind. I called ahead to ask for late check-in, and I was assured that my reserved room would be available. I didn't arrive until 1 am! The desk clerk didn't bat an eye and I settled in my room. They also allowed me a late checkout. The bed and pillows were very comfortable and I got a great night's sleep. I highly recommend this hotel. I will stay here again whenever I travel through this part of Illinois.
Clean room, And nice guy at the front he was very helpful
Mona
Stayed 1 night in Dec 2023
6/10 Okay
Katherine
1 Nov 2023
Liked: Cleanliness, staff & service
Staff was nice.
Katherine
Stayed 1 night in Oct 2023
6/10 Okay
Claire
16 Oct 2023
Claire
Stayed 1 night in Oct 2023
4/10 Poor
Robin
Travelled with family
14 Oct 2023
Disliked: Staff & service, amenities
Location good, right off 64. Recliner in our room broken. Couldn't turn on TV, front desk first said he couldn't do anything. Took remote to desk to get new batteries, then figured out power button on TV ourselves. Free breakfast was waffles, toast-no jelly, cereal- no milk.
Beds were comfortable. Not enough towels,bedding very worn, breakfast sad, 2 bugs found in dining area.
Renee
Stayed 1 night in Sep 2022
8/10 Good
Harold
6 Sept 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good except the A/C did not work pr
Harold
Stayed 1 night in Sep 2022
6/10 Okay
Victor
Travelled with family
23 Jul 2022
Disliked: Property conditions & facilities
Victor
Stayed 1 night in Jul 2022
4/10 Poor
Eric
11 Jul 2022
Eric
Stayed 1 night in Jul 2022
8/10 Good
CHRIS
Travelled with group
10 Jul 2022
Disliked: Property conditions & facilities
So so stay
Walked in to a man playing on his mobile phone with his bare feet on the counter. Musty smell, room was hot and not cleaned but at 1am just rolled with it since we were tired.
Everything felt hostile about the workers. When I checked in notices that I must return the single key they gave me or I would be charged. When I was leaving I was asked 3 times if I was done, an hour before checkout then he stood there waiting to clean the room. Very strange and uncomfortable. Old place.
Diana
Stayed 1 night in Jun 2022
6/10 Okay
tracy
6 Jun 2022
tracy
Stayed 1 night in May 2022
2/10 Terrible
Choudhury
Travelled with family, Travelled with family and small children