"Love this hotel! The staff were extremely helpful. The location of the hotel is in walking distance to just about everything. Also, the hotel has the feeling of Nre Orleans. Would definitely stay here again."
"Shannon at front desk will help with your every need if you have an issue. Solved ours right away.
Allen, Bellman, amazing Christian man, we love him dearly"
Crowne Plaza New Orleans French Qtr - Astor by IHG
6/10 Okay
"The staff and location top tier. The rooms are outdated with no microwave and refrigerators are an "upgrade". The beds are uncomfortable and the bedding is similar to hospital sheets and blankets."
"The toilet at check-in had feces left in it. I contacted the front desk for housekeeping services, it took until 10pm for someone to arrive to clean the dirty toilet. I was offered a measly $50 credit off my room. The valet parking services puts $100 pending charge for each day of your stay. It takes approximately 7 days for them to make the adjustments and the funds to be returned to your account. I don’t ever think I’ll choose the Sheraton in the future ."