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Reviews of Hostal Sevilla Santa Justa

2 out of 5
Hostal Sevilla Santa Justa
Calle Juan De Vera 20, Seville, Seville

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 232 reviews" "
Rating 8 - Good. 62 out of 232 reviews" "
Rating 6 - Okay. 10 out of 232 reviews" "
Rating 4 - Poor. 0 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

monique

Bien situé près de tout à 20 minutes de marches
Stayed 2 nights in Mar 2024
Response from Álvaro on 15 Mar 2024
Merci beaucoup pour votre commentaire, Monique. Nous espérons que vous avez passé un agréable séjour parmi nous.

10/10 Excellent

Eyal

Liked: Staff & service, property conditions & facilities
Excellent service, let us stow away baggage after checking out.
Stayed 1 night in Mar 2024
Response from Álvaro on 14 Mar 2024
We really appreciate your feedback, Eyal. We hope you had a pleasant stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Álvaro on 3 Mar 2024
Thank you very much for rating us, David. We hope you had a pleasant stay with us.

8/10 Good

TETSUO

Liked: Cleanliness, staff & service
staffs gave me kindness. near train station.
Stayed 1 night in Feb 2024
Response from Antonio H. on 23 Feb 2024
Thank you very much for your comment, we hope to see you again!

10/10 Excellent

huayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location.
Stayed 2 nights in Feb 2024
Response from Jose L.- Recepcion on 19 Feb 2024
Thank you for commenting on your stay with us.Greetings.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pricing, clean, a bit of a walk from the main attractions, but its great for the price
Stayed 1 night in Jan 2024
Response from Jose L.- Recepcion on 19 Feb 2024
Thank you for commenting on your stay with us.Greetings.

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and the staff were very helpful. The best thing about this hotel was that it was a five minute walk from the train station. There were many restaurants nearby. The room and bathroom was on the smaller side. But everything was comfortable. It is a bit of a walk (20-30 min) to the major attractions, but it is on a bus route. There is also a grocery store on the next block, which was helpful.
Stayed 3 nights in Dec 2023
Response from Álvaro on 16 Feb 2024
We appreciate the time you took to share your detailed feedback, Cherie. Thank you for putting your trust and confidence in our hostal.

8/10 Good

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Just a bit futher away from the popular sights but still walkable (if you like to walk).
Stayed 3 nights in Oct 2023
Response from Álvaro on 2 Dec 2023
We appreciate the time you took to share your feedback, Cassie. Thank you for putting your trust and confidence in our hostal.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome.
Stayed 1 night in Nov 2023
Response from Jose on 28 Nov 2023
Tank you:

10/10 Excellent

Margarita

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable stay at a super reasonable price. I picked this hostal because it had good reviews and now I can add mine too :)
Stayed 1 night in Nov 2023
Response from Jose on 28 Nov 2023
Thank you very much for trusting us.Greetings.

6/10 Okay

Michael Alvin

Travelled with family, Travelled with group
Receptionists speak English and very helpful. However, other than them, no one seems to be able to communicate unless you speak Spanish. We like the property; it is clean, but perhaps way overuse of bleach. We are still debating whether this is a place that we would recommend. My wife lost a pouch full of cash, a couple of credit cards, and a sim card. And she swore that she lost it in the room as she was organizing the luggage. We never found it in any of our stuff. We called the hostel and sent a couple of emails, hoping that the cleaners would turn it in to the receptionist. Unfortunately, nothing was turned over, and the hostel staff kept insisting that my wife lost it somewhere, just not in the room or their hostel. So if you book here, just make sure that you lock your luggage and triple check everything before leaving the room.
Response from Álvaro on 22 Nov 2023
Dear Michael.Thank you for taking the time to comment on your stay. We are sorry to hear that your experience was not satisfactory. Regarding the belongings that your wife claims to have lost in our room, we can only emphasize what we have already told you: we searched the room thoroughly, lifted the mattress and found no trace of any money bags, credit cards or sim cards. We asked the maids and they assured us that they did not find anything. Given the suspicions that is being cast about the security in this hostel, we can only say that in our history of ratings and comments no one had ever mentioned a case like this before. We understand how upsetting it is to lose belongings, but to cast the shadow of doubt over an establishment that works hard to maintain high quality standards is completely unfair. In these cases, we believe that the most appropriate thing to do is to check all your belongings before leaving the room, especially the most valuable ones.

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Just okay
Nice, clean room, minus the smell (room 209). The drain pipes of the shower seemed to be backed up somewhere in the building. Made the bathroom smell of sewage. Asked the desk about it and they said it had happened before and they called someone to “fix” it. Came back to footprints in the bathroom, a window that had been opened, and the smell disappeared for a bit. However, it returned very soon. Otherwise, not a bad place. A bit of a walk to the old part of town, but close to the train station.
Stayed 2 nights in Nov 2023
Response from Álvaro on 5 Nov 2023
Thank you for your feedback and for trusting in our hostal, Samantha. We will try to improve in the aspects you point out to us.

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the train station, very clean, and very comfortable.
Stayed 1 night in Oct 2023
Response from Álvaro on 19 Oct 2023
We sincerely appreciate your positive feedback, Esther.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Álvaro on 20 Oct 2023
Thank you for your positive feedback, Anthony. We hope you had a good stay with us and we hope to welcome you again in the future.

10/10 Excellent

Sofia

Stayed 1 night in Oct 2023
Response from Álvaro on 8 Nov 2023
Muchas gracias por su valoración, Sofía. Esperamos que vuelva a depositar su confianza en nuestro hostal si algún día regresa a Sevilla.

10/10 Excellent

ana

Travelled with partner
Staff was super nice very attentive and ready to help us get around and help our stay to be very pleasant
Stayed 2 nights in Oct 2023
Response from jose luis on 16 Oct 2023
Thank you for commenting on your stay with us.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but great for short stays. Clean, functional, staff was excellent, parking is free if available. 30 minute walk to City Center but well worth it. We used Uber. Sevilla is awesome in every way!
Stayed 2 nights in Oct 2023
Response from Álvaro on 8 Oct 2023
Thank you for your feedback, Robert. We will be delighted to have you back in our hostal again.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Álvaro on 6 Oct 2023
Thank you for your feedback and for trusting in our hostal, Larry. We hope to see you here again.

8/10 Good

Shapoor

Stayed 2 nights in Sep 2023
Response from Jose on 24 Oct 2023
Gracias por su puntuacion

8/10 Good

Jesus A Rodriguez Ojea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms would benefit with a small fridge. Comfort was acceptable. The staff very polite and professional. In a very good place, near Sevilla Santa Justa train station.
Stayed 3 nights in Sep 2023
Response from Álvaro on 29 Sept 2023
Thank you for your feedback, Jesús. We take good note of your remark.

8/10 Good

Roberto

Stayed 1 night in Sep 2023
Response from Jose on 16 Oct 2023
Thank you

10/10 Excellent

Cheryl, Mesa

Travelled with family
We were presently surprised by how clean and modern this hotel was. The rooms are tiny but adequate and we were able to walk to the hotel from the train station.
Stayed 1 night in Jul 2023
Response from Jose on 23 Jul 2023
Thank you for commenting on your stay with us.Greetings.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hostal we’ve stayed in, very clean large rooms with all the facilities. If we visit Seville again, we will definitely stay there again.
Stayed 1 night in Jun 2023
Response from Álvaro on 3 Jul 2023
Dear David. We are tremendously grateful for your review. We hope to see you again soon. Thank you kindly, sir.

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from jose luis on 7 Jun 2023
Gracias por su puntuacion

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but very well kept! Loved being able to walk to many restaurants nearby. Of course the closeness to the train station was a major plus for us. Would definitely recommend!!!
Stayed 4 nights in May 2023
Response from Jose on 16 May 2023
Thank you very much for your comment.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, clean, walking distance to Santa Justa Station and Seville centre.
Stayed 1 night in May 2023
Response from Antonio on 3 May 2023
Thank so much for your comment sir!

2/10 Terrible

Dennis

Stayed 2 nights in Apr 2023
Response from Jose on 22 May 2023
Gracias.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind owners and staff. Convenient localtion walking distance from the train station. You can walk to the old city in minutes or take a city bus that stops meters from the hotel. This hotel was great value.
Stayed 2 nights in Apr 2023
Response from Jose on 17 Apr 2023
Thank you very much for your comment, regards.

8/10 Good

c

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Álvaro on 14 Apr 2023
Thank you very much for your positive feedback, James. We hope to see you again soon in Seville

10/10 Excellent

Jiangang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing staying. The front desk staff is very friendly and helpful. The room is clean, nice. The location is convenient, just a few min walking distance from train station.
Stayed 1 night in Mar 2023
Response from Antonio on 31 Mar 2023
Thank you for your comment!

10/10 Excellent

Warisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hostal Sevilla Santa Justa. All the facilities are up to date and spotless. The rooms are a little small, but they're well equipped with anything you need. The hotel is a little bit outside of the city center, but we easily walked to the city center from there multiple times. It's excellent value for money, the staff is amazing, and we will definitely be coming back to this hotel next time we're in Seville.
Response from Jose on 28 Mar 2023
Thank you very much for taking a few minutes to comment on your stays in our hostel and we hope you come back soon, regards.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near station
Stayed here as wanted a hotel near station for short overnight stay. Lovely sized room only 15 min walk into cental area of Sevile cathedral. Clean, decent sized room and some nice local bars nearby which were cheap and served good tapas. Would stay again.
Stayed 1 night in Dec 2022
Response from Cristina on 9 Jan 2023
Thank you for taking a few minutes to comment on your stay with us. We look forward to another visit and best regards.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend.
Response from Antonio on 1 Jan 2023
Thank you so much for your comment!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Álvaro on 2 Nov 2022
Thank you very much for your evaluation. We hope to have another occasion to see you in our hostal.

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 4 nights in Oct 2022
Response from Antonio on 21 Oct 2022
Thank you so much for your comment!

10/10 Excellent

Tie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Front desk staff was very friendly.
Stayed 4 nights in Oct 2022
Response from Cristina on 18 Oct 2022
It is a pleasure for our establishment that you have dedicated a few minutes of your time to assess your stays, hoping to see you on another occasion here, greetings

10/10 Excellent

Plamen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Jose on 17 Oct 2022
Gracias por su puntuacion.

10/10 Excellent

Yamilet

Stayed 4 nights in Oct 2022
Response from cristina on 17 Oct 2022
Muchas gracias por su puntuación para el establecimiento es una satisfacción que nuestros clientes hayan disfrutado de su estancia, esperando verla en otra ocasión por aquí, muchos saludos

10/10 Excellent

Carol, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, perfect for what I needed. Staff was friendly and helpful. Suggestions: it would be nice to have a way to get/make coffee or tea and a common area for guests to relax and meet would be nice.
Stayed 8 nights in Sep 2022
Response from Álvaro on 8 Oct 2022
Dear Carol.Thank you for your comment. We take good note of your suggestion.We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Antonio on 2 Oct 2022
¡Gracias por su valoración!

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we had was that the AC was difficult. Seemed as though it was either all or nothing. Staff was friendly and helpful. The location was nice and quiet. We enjoyed our stay. :)
Stayed 2 nights in Sep 2022
Response from Jose on 12 Sept 2022
Thank you for your comment.Greetings.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very nice, clean stay. Great location
Stayed 3 nights in Jun 2022
Response from Jose on 21 Jul 2022
Thanks for your comment. Greetings.

10/10 Excellent

Mee Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights. Check-in was swift and informative. Location is good, close to Santa Justa train station.
Stayed 3 nights in Jul 2022
Response from Antonio H. on 17 Jul 2022
Thank you for your comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. friendly staff .definitely go back
Stayed 4 nights in Jun 2022
Response from Antonio H. on 17 Jul 2022
Thank you for your comment and we hope see you again!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seville here I come.
Exactly as described by owners. Clean, friendly, near to airport connection and easy 20 min walking into city. Could not fault it. I will use again.
Stayed 1 night in Jun 2022
Response from Jose on 28 Jun 2022
Phew, thank you very much for commenting on your stay with us and we hope to see you here soon. Greetings.

10/10 Excellent

OFEK

Stayed 7 nights in Jun 2022
Response from Jose on 21 Jun 2022
Thank you

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel is very well located near the railway station but only a short walk to the centre of Sevilla. There are some good (and reasonably priced) street cafes close by for breakfast. The rooms are small but well designed and spotless. The sink is in the room with the toilet and shower en suite, a bit strange but not a problem. The bed was comfortable and the air con was almost silent and very necessary as it was 39 degrees when we were there. Wifi was fast. No frills but very good value for money.
Stayed 4 nights in May 2022
Response from Álvaro Recepción on 13 Jun 2022
thank you very much for your comment

10/10 Excellent

PBN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Álvaro on 21 May 2022
¡Muchas gracias por su valoración! Hostal Sevilla Santa Justa

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Álvaro on 22 May 2022
Dear Stuart. We greatly appreciate your feedback. Thank you for choosing us on your visit to Sevilla. We look forward to seeing you soon. Hostal Sevilla Santa Justa