Concierge desk

Reviews of Red Roof Inn Murfreesboro

2 out of 5
Red Roof Inn Murfreesboro
2282 Armory Dr, Murfreesboro, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ella mae, Mission

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean. Staff was friendly and helpful. The breakfast needs some improving. Coffee wasn't fresh and cold. Not enough food out at 7:00 in the morning.
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on 11 Apr 2024
Dear Ella,Thank you for taking the time to tell us about your experience at the Red Roof Inn Murfreesboro. I am glad to read that you were pleased with the cleanliness of our hotel, the friendliness of our staff and their helpfulness. However, you mentioned that breakfast needs improving and that there was not enough food out at 7:00 in the morning. We will take your comments into consideration to make changes to improve our customer experience. At Red Roof, your feedback is very important to us, so thank you for sharing.Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Samy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Carla RediResponse Specialist on 8 Apr 2024
Hello Samy, Thank you for taking a moment to complete our survey. At the Red Roof Inn Murfreesboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sharma RediResponse Specialist on 30 Mar 2024
Hello Jennifer, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction. They put us in a room directly next to a room where they were working. Hammering, drilling, and other loud noises for hours! The hallway was full of old building materials. Our daughter couldn't get to sleep due to the noise. Not notified of this at check-in. We were told it would end at a certain time and it did not.
Stayed 1 night in Mar 2024
Response from Toni-Ann RediResponse Specialist on 25 Mar 2024
Dear Melissa,Thank you for your review of our Red Roof Inn Murfreesboro. We are saddened to see that your stay was less than satisfactory, as issues you described with noise disruptions are unacceptable. Thank you for making us aware of these issues. We would like to sincerely apologize. We will use your feedback to ensure that no guest has this experience in the future and will escalate your concerns.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Malachi

Stayed 2 nights in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 15 Apr 2024
Dear Malachi, We at the RED ROOF INN MURFREESBORO. are truly appreciative of your scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Mary

Stayed 1 night in Mar 2024
Response from Xao RediResponse Specialist on 24 Mar 2024
Thank you for sharing your 4/5 rating with us, Mary. Our staff at the Red Roof Inn Murfreesboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and well kept Red Roof. It was close to the interstate and dog friendly. Would gladly stay again.
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 20 Mar 2024
Dear Patricia,It is so wonderful to see that we at the RED ROOF INN MURFREESBORO were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the compliments highlighting our clean and well-kept hotel that was close to the interstate and pet friendly. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

4/10 Poor

Karen

Disliked: Property conditions & facilities
Worn out fittings and filthy floors.
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on 17 Mar 2024
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with unclean floors and worn out fittings. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 Good

Lashanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay thank ya
Stayed 2 nights in Mar 2024
Response from Toni-Ann RediResponse Specialist on 16 Mar 2024
Hello Lashanna,Thank you for choosing our RED ROOF INN MURFREESBORO as your choice of stay. At Red Roof we work hard to provide clean, comfortable and value-based stays for all our guests, so I am happy that was achieved for you.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Charles

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Overall quiet accommodations and very friendly staff. Nice stay for the money.
Stayed 1 night in Mar 2024
Response from Toni-Ann RediResponse Specialist on 16 Mar 2024
Hello Charles,Thank you for leaving a review after your recent stay at our Roof Inn Murfreesboro. We are elated to see that you were pleased with the cleanliness of your room, its comfortability and our value for price prompting your 5/5 score. Thank you again for sharing. I hope you will give us the opportunity to serve you at Red Roof again the next time your travel plans require lodging.Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

10/10 Excellent

karla

Liked: Staff & service
Friendly staff
Stayed 1 night in Mar 2024
Response from Toni-Ann RediResponse Specialist on 14 Mar 2024
Hello Karla, Thank you for being a guest here at our Red Roof Inn Murfreesboro. We are elated to know that you had a good stay with us due to our friendly staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price — Overall clean, but bit dusty and a non-working lamp. (There were 3 other working lamps.) Noisy outside too late. Friendly staff, but housekeeping was knocking despite privacy sign on door and 45 min before checkout.
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on 11 Mar 2024
Dear Amanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MURFREESBORO. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of our location, the price and all the other positive features you highlighted prompting your 4/5 score. However, I sincerely apologize for the noise disturbance and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Okay

Phyllis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on 11 Mar 2024
Hello Phyllis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 Poor

Kayla

Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on 31 Mar 2024
Hello Kayla, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Okay

Kyle

Liked: Staff & service
Some dog hair in the floor. Just not the cleanest hotel I’ve stayed at but it was fine. The price for the stay was pretty good.
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on 8 Mar 2024
Dear Kyle,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Murfreesboro. I'm happy you were pleased with our competitive rates, however, you stated our level of cleanliness did not meet your expectations. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Okay

Catherine

Liked: Staff & service
Road noise
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 2 Mar 2024
Dear Catherine, We at the RED ROOF INN MURFREESBORO appreciates your scoring of 3/5 in regard to your recent stay with us. You mentioned though, the road noise was a bit of a hinderance. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests here at Red Roof. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price. The breakfast wasnt great, but good deal for the price.
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 1 Mar 2024
Dear Amber,It is so wonderful to see that we at the RED ROOF INN MURFREESBORO were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our great rates. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit despite the poor breakfast.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Red Roof Management

8/10 Good

Brad, Monroe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First Red Roof Inn I have stayed at in over 20 years. Wasn't expecting much for the price and was pleasantly surprised. Rooms were clean and are a nice size. Beds were comfortable. Staff was friendly. Check in was quick and efficient. Only issue is there is no elevator but only 2 floors so not so bad. Would stay here again if back in the area.
Stayed 2 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 1 Mar 2024
Dear Brad,It is so wonderful to see that we at the RED ROOF INN MURFREESBORO were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding clean room, comfortable beds, friendly staff and quick and efficient check in process. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit despite the lack of an elevator.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Red Roof Management

10/10 Excellent

Linda

Stayed 2 nights in Feb 2024
Response from Xao RediResponse Specialist on 21 Mar 2024
Thank you for sharing your 5/5 rating with us, Linda. Our staff at the Red Roof Inn Murfreesboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Diana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The bed was so comfy. The breakfast bar was disappointing. They did not have everything pictured. I was wanting more. I enjoyed my stay. It was clean and very nice.
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 27 Feb 2024
Thank you for taking a moment to leave a review, Diana. The staff and I at the RED ROOF INN MURFREESBORO appreciate your 4/5 score. I am delighted to hear that our staff were amazing, the bed was comfy, and all the other kind remarks mentioned. However, you indicated that our breakfast options dampened your experience. As it relates to breakfast, there are restaurants close by. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only knock I have is the breakfast options. It was all carbs.
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on 25 Feb 2024
Thank you for taking a moment to leave a review, Matt. The staff and I at the RED ROOF INN MURFREESBORO appreciate your 5/5 score. However, you indicated that our breakfast options dampened your experience. As it relates to breakfast, there are restaurants close by. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management

6/10 Okay

Bradley

Travelled with family
Disliked: Cleanliness, amenities
The room we was in had some dirty towels and had boogers on the wall. The breakfast was a limited selections had no protein.
Stayed 1 night in Feb 2024
Response from Toni-Ann RediResponse Specialist on 24 Feb 2024
Dear Bradley,Thank you for choosing to stay at our Red Roof Inn Murfreesboro. We apologize for any inconvenience that may have been caused due to our breakfast selections not being to your liking and issues you've mentioned regarding uncleaned walls plus towels. We appreciate you making us aware of this concern, as this is not the standard we uphold here at Red Roof. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Red Roof Management

10/10 Excellent

Andre

Great
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 19 Feb 2024
Hello Andre,Thank you for your positive feedback of our Red Roof Inn Murfreesboro! We are glad to hear that you had a great experience during your stay. We strive to provide excellent service and are pleased that we met your expectations. We would be delighted to welcome you back in the future.Very truly yours,Red Roof Management

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good price
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on 16 Feb 2024
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MURFREESBORO. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that you found us to be a good place with good prices. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

Onna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager Was Rude. Night Staff Was GREAT
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on 15 Feb 2024
Dear Onna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MURFREESBORO. At Red Roof we are pleased to read that the night staff was great. However, we are disheartened to read that the manager was rude. This will be taken into consideration to improve the quality of service our guests receive. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Emilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 15 nights in Jan 2024
Response from Gabrielle RediResponse Specialist on 7 Feb 2024
Thank you for taking a moment to leave a review, Emilly. The staff and I at the Red Roof Inn Murfreesboro appreciate your 5/5 score following your stay. I am happy that you had a great experience with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Good

Shirley, Star Prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate, but we missed the street the hotel was on. The bathroom has some grout issues, but every was clean. We booked late, through Expedia so checkin was slow. They couldn’t find the paid reservation.
Stayed 1 night in Feb 2024
Response from Linton RediResponse Specialist on 6 Feb 2024
Dear Shirley,Thank you for telling us about your recent visit to RED ROOF INN MURFREESBORO. I was happy to read that our clean hotel and close proximity to the interstate met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

Stephen

Liked: Staff & service
.
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on 5 Feb 2024
Thank you for taking a moment to leave a review, Stephen. The staff and I at the Red Roof Inn Murfreesboro appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Red Roof Management

10/10 Excellent

Henry

Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 21 Mar 2024
Thank you for sharing your 5/5 rating with us, Henry. Our staff at the Red Roof Inn Murfreesboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Richard, Saint Louis

Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 21 Mar 2024
Thank you for sharing your 5/5 rating with us, Richard. Our staff at the Red Roof Inn Murfreesboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed just wish you had more assortment for Breakfast.
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on 31 Jan 2024
Dear Lisa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MURFREESBORO. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that you had a comfortable bed during your stay with us. However, regarding your comment of having more assorted for breakfast, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Maryann

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Traveling with dog, accommodations good. Breakfast selection minimal. Coffee was lukewarm.
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on 31 Jan 2024
Dear Maryann,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MURFREESBORO. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that our pet accommodation was good. However, regarding your comment of the breakfast and coffee, these will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly the hotel was clean. One thing they should improve on is their breakfast that’s probably one of the worst set ups I’ve ever seen at a hotel.
Stayed 7 nights in Jan 2024
Response from Carla RediResponse Specialist on 28 Jan 2024
Dear Kelli, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. We are delighted to read that you were pleased with the friendliness of our staff and the cleanliness of our hotel, prompting your 5/5 score. In regards to breakfast, we will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Kelli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing done to the parking lot or the entrance exit area when the winter storm hit, which made it dangerous for cars coming in and out, cars parked and people walking. We expected more for breakfast, all they had was frozen waffles, slices of bread and some cereal.
Stayed 5 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on 21 Jan 2024
Dear Kelli,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MURFREESBORO. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the condition of the parking lot due to the winter storm that occurred and the breakfast that was provided. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 Okay

Christa, Murfreesboro

Travelled with family
Location is not great
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on 20 Jan 2024
Hello Christa,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the RED ROOF INN MURFREESBORO. I'm sorry to hear that you weren't pleased with our location. Red Roof hope that in the future whatever lead to such feel may change so that you'll be able to stay with us again. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Okay

John

Business traveller
Disliked: Cleanliness
Typical of a property run by Indians. Not the cleanest, Very poor breakfast was offered. Road access to the property at times was difficult to get to due to very heavy traffic.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christa, Murfreesboro

Liked: Staff & service
The staff was very kind and helpful. The down side was not an ideal location but I would recommend it to anyone
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on 19 Jan 2024
Thank you, Christa, for your recent review of your stay at the Red Roof Inn Murfreesboro. It's wonderful to hear that our staff was very kind and helpful. However, I am sorry to hear that our location wasn't ideal. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on 17 Jan 2024
Hello Dwan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Good

Dwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nishaye RediResponse Specialist on 13 Jan 2024
Hello Dawn,The staff at the Red Roof Inn Murfreesboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

Christa, Murfreesboro

Liked: Cleanliness
Not the nicest staff but other then that I don’t have a ton of positive nor negative things to say about it
Stayed 1 night in Jan 2024
Response from Chirell RediResponse Specialist on 12 Jan 2024
Dear Christa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter with staff. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, place was quiet and front desk staff was very nice. They originally put me in a room which accidentally didn't get cleaned but they switched me asap. Great deal for the price.
Stayed 1 night in Jan 2024
Response from AdraineRediresponse Specialist on 10 Jan 2024
Hello Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 5/5 score following your stay. I am happy to read that you found the hotel to be a quiet place and the front desk to be nice. I am sorry to read that you were accidentally placed in a wrong room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is pet friendly and had my little buddy with me it was fine👍👍
Stayed 1 night in Jan 2024
Response from AdraineRediresponse Specialist on 10 Jan 2024
Hello Richard,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 5/5 score following your stay. I am pleased to read that you found the hotel to be pet friendly and that your little buddy was fine. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red RoofSincerely,Red Roof Management

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind, very inexpensive and rates with the hotels. I've paid double what I'll pay you here for I will be back every time I'm here.
Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on 9 Jan 2024
Hello Michael,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 5/5 score following your stay. I am happy to read that you were pleased with the inexpensive rates for the room, our kind manager and the other positive comment mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Gabrielle RediResponse Specialist on 10 Feb 2024
Thank you for taking a moment to leave a review, Jayme. The staff and I at the Red Roof Inn Murfreesboro appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

10/10 Excellent

Vanessa, Camden

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Allowed both my pups without an extra fee. Heard other pups in rooms but we didn’t care. Clean and convenient to the hospital where my mom was at for Christmas. Lady at front desk was very nice. I didn’t eat the breakfast because it was too early in the morning. Looks like the hotel was updated too.
Stayed 2 nights in Dec 2023
Response from Adraine Rediresponse Specialist on 1 Jan 2024
Hello Vanessa,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 5/5 score following your stay. I am happy to read that you found the room to be clean, conveniently close to the hospital and that the front desk lady was very friendly. I love that the hotel allowed both of your pets without an extra fee. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great & quite but the breakfast sucked toaster waffles & cereal
Stayed 1 night in Dec 2023
Response from Nishaye RediResponse Specialist on 30 Dec 2023
Hello Victoria,Thank you for taking the time to tell us details about your experience at the Red Roof Inn Murfreesboro. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that during your visit, prompting your 8/10 score. However, I'm saddened to read that the breakfast was not to your liking. Your feedback is important to us and your comments will be shared with management in an effort to address this concern to make improvement were necessary. Thank you again for sharing your comments with us. Our Red Roof team look forward to hosting you again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jacob

Travelled with pets
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on 29 Dec 2023
Dear Jacob,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Leon

Stayed 1 night in Dec 2023
Response from Nishaye RediResponse Specialist on 27 Dec 2023
Hello Leon,The staff at the Red Roof Inn Murfreesboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on 17 Jan 2024
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Kerry-Lee RediResponse Specialist on 22 Dec 2023
Hello David, It’s great to see we have been scored an almost perfect 4/5 following your recent stay with us at the RED ROOF INN MURFREESBORO. It’s an absolute joy reading how good your stay was. Your comment is an encouragement as we focus on continuously providing great stays for all our guests. Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future. Sincerely, Red Roof Management