Seasonal outdoor pool, pool loungers

Reviews of Ramada by Wyndham Murfreesboro

2.5 out of 5
Ramada by Wyndham Murfreesboro
1855 S Church St, Murfreesboro, TN

Reviews

6.8
Rating 10 - Excellent. 217 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 215 out of 1002 reviews" "
Rating 4 - Poor. 162 out of 1002 reviews" "
Rating 2 - Terrible. 125 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front of the main road.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Jeanet,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a few bugs in the room not sure what kind. Sink took forever to drain any water. Shower didn’t drain well also. Standing in soapy water after 2 minutes of showering and finally drained about 5 minutes after shutting of the shower. Was not happy overall and would not book there again
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It's unacceptable that you encountered bugs in your room and issues with the sink and shower drainage. Providing a clean and comfortable environment is essential to us, and we regret that we failed to meet your expectations in this regard. Your feedback is valuable, and we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly resolved. We understand your disappointment and frustration, and we hope to have the opportunity to regain your trust in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Convenient to I-24. Clean but slightly old looking. No elevator for second floor. Staff was rather gruff but efficient. We had to unplug the fridge because of the noise. Not a bad room for cost though.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Julie,Thank you for your kind feedback. We're pleased to hear that our convenient location and cleanliness meet your expectations. We apologize for any inconvenience caused by the lack of an elevator and the noise from the fridge. Your comments about the staff will be addressed internally. We hope to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 28 Mar 2024
Dear Terri,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay.Sincerely, Hotel Manager

8/10 Good

Alisa

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Alisa,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

2/10 Terrible

Amit

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and over charge. Room smell disgusting and nasty
Stayed 1 night in Mar 2024
Response from Hotel Manager on 23 Mar 2024
Dear Amit,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

6/10 Okay

Victor, Riverton

Business traveller
Disliked: Property conditions & facilities
The breakfast was okay, but everything else was disappointing. The hotel was old and not very clean. The room they gave me smelled like cigarette smoke, even though it was supposed to be a non-smoking room. It felt like they didn't clean it properly.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Victor,Thank you for your kind feedback. We apologize for the disappointment you experienced during your stay. It's disheartening to hear about the cleanliness issues you encountered in your room, especially regarding the smell of cigarette smoke in a designated non-smoking room. This does not meet our standards, and we're sorry for the oversight. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on a future visit.Sincerely, Hotel Manager

8/10 Good

Jack L

The rooms are good size, fairly clean ,quiet descent area. Very good at a reasonable price
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Jack L,Thank you for your fantastic feedback. We're delighted to hear that you enjoyed your stay with us! Providing spacious, clean rooms in a quiet and safe area at a reasonable price is important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

4/10 Poor

Geraldine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very Old looking, somewhat clean. no bugs though.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 4 Mar 2024
Dear Geraldine,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

10/10 Excellent

Phyllis

The property was very very nice ….. it had horrible reviews and I was worried about what we would find …. It was wonderful, breakfast was amazing, employees were so so sweet and nice to us .. will be back here next year Good Lord willing
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Phyllis,Thank you so much for your fabulous feedback. We're thrilled to have exceeded your expectations and provided a wonderful experience during your stay! It's great to hear that the property was very nice, the breakfast was enjoyable, and our employees made a positive impact. We appreciate your kind words, and we look forward to welcoming you back next year. Safe travels, and we'll be here with a warm welcome when you return!Sincerely, Hotel Manager

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room in a good area.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Feb 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our room to be nice in a good area. Your satisfaction is important to us, and we hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

6/10 Okay

Keith

Travelled with partner
It was clean and the bed was very comfortable
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Feb 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our room to be nice in a good area. Your satisfaction is important to us, and we hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Hotel Manager. on 3 Feb 2024
Dear John,Thank you for the comments. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness
This place is horrible. The room had a spilled ashtray and cigarettes in the corner of a no smoking room. We didn’t stay and found another hotel. He stated they would refund my money but have not seen that happen.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Jan 2024
Dear Guest,I'm sorry to hear about your unpleasant experience. Please know that I'll investigate this matter further to ensure your concerns are addressed appropriately. Thank you for bringing this to my attention.Sincerely, Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great parking typically for large/long rigs. Unfortunately the lack of snow clearance in the parking lot made the walk from the parking area to the door difficult for my 80 yr old Mother. Sidewalks werent even cleared.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Jennifer,Thank you for sharing your feedback. We're glad to hear that you appreciated the great parking, especially for large and long rigs. However, we apologize for the inconvenience caused by the lack of snow clearance in the parking lot and on the sidewalks. Your observation is important, and we'll address this matter promptly to ensure a more comfortable and accessible experience for all guests, including your 80-year-old mother. Hope you will visit again.Sincerely, Hotel Manager

10/10 Excellent

April

Stayed 1 night in Jan 2024
Response from Hotel Manager. on 5 Feb 2024
Dear April,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Diedre

Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Diedre,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Hotel Manager on 2 Jan 2024
Dear Robert,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

4/10 Poor

FRANCISCO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 22 Dec 2023
Dear FRANCISCO,It isn't very pleasant to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. We are looking forward to seeing you again.Sincerely, Hotel Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy sleep
I had a very restful night in my room. The bed will comfortable and the room was very clean. But I forgot a piece of luggage in my room and I have to go back today to pick it up.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 12 Dec 2023
Dear Carl,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, very helpful
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 11 Dec 2023
Dear Dan,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with usSincerely, Hotel Manager

8/10 Good

SaraBeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 8 Dec 2023
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

4/10 Poor

Resi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold around the bathtub on the floor, the floor of the tub dirty. Curtains falling apart and didn't close very well. Coming into the hotel the place looked old and dirty. We had 3 people and not enough towels.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 20 Nov 2023
Dear Resi,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Thomas W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 10 Nov 2023
Dear Thomas W,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all cost!!
I would avoid this hotel at all cost unless you smoke and like roaches. Not only did I kill one, the people before us left smashed roaches on the walls. I should have asked for a refund and left, but I was too tired after hours of driving. I'm still upset days later. Guess Wyndham doesn't care about their reputation.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 11 Nov 2023
Dear Karen,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again!
Stayed 1 night in Oct 2023
Response from Hotel Manager on 3 Nov 2023
Dear Kurt,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely,Hotel Manager

8/10 Good

sharon

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 22 Oct 2023
Dear Guest,Thank you for your feedback and for rating your stay. We'd like to know more about your experience and any specific comments you may have to help us improve. Please feel free to share your thoughts with us. Your feedback is valuable.Sincerely,Hotel Manager

2/10 Terrible

Janet

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a former manager of a hotel, the beddings weren't changed. There was spots of blood on the mattress. The housekeeping were incredibly rude. I wanted the sheets changed and I was informed by the housekeeper "You better change the beddings because, I'm not." Wouldn't recommend. Spend more money on a better hotel.
Stayed 2 nights in Oct 2023
Response from Hotel Manager. on 17 Oct 2023
Dear Janet,Thank you for your stay at the tour hotel. It is very disappointing to note that there were many inconveniences and also the staff behaved irresponsibly. The hotel has been appreciated by many guests but this occurrence is not justifiable. We have taken the matter of handling the issue very carefully and also the concerned department has been put to action to get things fixed. Our apologies on behalf of the staff whoever is concerned, but request you to continue your patronage.Sincerely,Hotel Manager.

6/10 Okay

Jeffery

Liked: Staff & service
Just very old and dated. Room was not that clean dust . Towels were dirty.
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 16 Oct 2023
Dear Jeffery,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely,Hotel Manager.

4/10 Poor

Kristen

Disliked: Cleanliness, property conditions & facilities
The TV did not work. The room surfaces were dirty. Room was loud.
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 16 Oct 2023
Dear Kristen,We are sorry that some maintenance issues detracted so much from your stay with us. We’re taking action to make this hotel a better place than ever before and we encourage you to give us another try. We take real pride in providing the best possible guest experience, and we regret that we let you down.Sincerely,Hotel Manager

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell. Dirty carpet. Dirty bathtub. Just not worth it.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 15 Oct 2023
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback about the bad smell, dirty carpet, and bathtub is deeply concerning. Maintaining a clean and pleasant environment is a top priority, and we clearly fell short in your case. We take your comments seriously and will investigate these issues to ensure they don't happen in the future. We are committed to improving our accommodations, and your input is invaluable to this process. Please accept our apologies for the inconvenience you encountered, and we hope you might consider giving us another opportunity to provide you with a much improved stay in the future.Sincerely,Hotel Manager

4/10 Poor

Joshua

Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Joshua,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert. Sincerely, Hotel Manager

6/10 Okay

Jayaprashanth

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 9 Oct 2023
Dear Jayaprashanth,Thank you for your kind feedback. It's great to hear that you found value for your money during your stay. Providing a positive and worthwhile experience for our guests is one of our top priorities. We're committed to continuously improving our services to ensure that you have a pleasant and cost-effective stay with us. We look forward to serving you again in the future!Sincerely,Hotel Manager.

10/10 Excellent

CYNTHIA

Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear CYNTHIA,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Keshalynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff . Very friendly
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 8 Oct 2023
Dear Guest,Thank you for your kind words and positive feedback about our staff. We're thrilled to hear that you had a great experience with our friendly team. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts in making your stay enjoyable. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin. Easy access to the room. Plenty of parking
Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Oct 2023
Dear Mandy,Thank you for your stay. We're pleased to hear that you had an easy check-in process, found it convenient to access your room, and had ample parking available during your stay. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Manager

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a pleasant stay
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 3 Oct 2023
Dear Margaret,Thank you for your stay. We're delighted to hear that you had a pleasant stay with us. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches in room, was not offered another room, chair broken in romm, check with emotional support dogs was a hassle(call confirmation ahead of time-tgey accept oets) charged fee for dogs-was not disclosed ahead of time. Area in back for dogs had chiggers in grass
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 3 Oct 2023
Dear Kim, Thanks for the stay and feedback. My apologies for all the inconvenience. Your reviews are important to us. Sincerely, Hotel Manager

2/10 Terrible

Dianne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 28 Sept 2023
Dear Dianne,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 24 Sept 2023
Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

8/10 Good

CHRISTINE, Orange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, except there is no elevator, and we were on the second floor. It wasn’t a huge inconvenience, but would have been nice to know.
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 14 Sept 2023
Dear CHRISTINE,Thank you for your feedback, and we're glad to hear that your stay was generally okay. We apologize for any inconvenience caused by the lack of an elevator, especially since you were on the second floor. Your suggestion about providing this information in advance is valuable, and we will take it into consideration to better inform our guests about our facilities in the future. We appreciate your input, and if you choose to stay with us again, we'll do our best to ensure a comfortable and informed experience.Sincerely,Hotel Manager

2/10 Terrible

Joseph Robert

Travelled with family
Disliked: Cleanliness
There was bugs threwout the room and The room is pet friendly but still quite dangerous for cats with wires exposed and areas for him to get stuck in
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 28 Oct 2023
Dear Joseph,We're truly sorry to hear about the presence of bugs in your room and the safety concerns, especially for pets like cats. This is not the experience we aim to provide, and we take your feedback seriously. We will address these issues to ensure a more comfortable and safe stay for our guests and their pets in the future. Sincerely,Hotel Manager

8/10 Good

Bonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decor dated but overall a pleasant one-night stay.
Stayed 1 night in Aug 2023
Response from Hotel Manager. on 2 Sept 2023
Dear Bonny,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pass
Immediately requested a new room b/c the smell was so bad. Bathtub didn't drain fast so when showering you're standing in dirty water. If you have kids, I would find another place to stay.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 31 Aug 2023
Dear Nicole,We are truly sorry to hear about the inconvenience you experienced during your recent visit. This is certainly not the level of service we strive to provide to our valued guests. We will investigate the issue thoroughly to ensure it doesn't happen again in the future.Sincerely,Hotel Manager

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff responsive to needs. Good breakfast.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 8 Sept 2023
Dear Beatrice,Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future.Sincerely,Hotel Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very helpful and very pleasant. I will be staying again on my next trip to Murfreesboro.
Stayed 4 nights in Aug 2023
Response from Hotel Manager on 29 Aug 2023
Dear David,Thank you for your stay. We're thrilled to hear that our employees left such a positive impression on you during your stay. It's wonderful to know that you found them helpful and pleasant. We're excited to welcome you back on your next trip to Murfreesboro and provide you with another excellent experience. Sincerely,Hotel Manager

2/10 Terrible

Neil A.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay in this hotel. Fleas and roaches. Nasty hotel. AC doesn't work.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 29 Aug 2023
Dear Guest,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

6/10 Okay

Jose F

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 29 Aug 2023
Dear Guest,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

8/10 Good

Cherlyne, Norway House

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 29 Aug 2023
Dear Guest,Thank you for your stay. We're glad you enjoyed the presence of a pool at our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
Nice clean room, staff was nice and helpful. Breakfast was good. Would stay again.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 29 Aug 2023
Dear Stephanie,Thank you for your stay. We're thrilled to hear that you enjoyed your stay with us! We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We look forward to welcoming you again.Sincerely,Hotel Manager