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Reviews of Mt Waverley Townhouses

4 out of 5
Mt Waverley Townhouses
14 Lang Road, Mount Waverley, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 97 reviews" "
Rating 8 - Good. 39 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Denise

Travelled with family
Liked: Amenities, property conditions & facilities
Pretty setting, quiet, homely, comfortable beds.
Stayed 2 nights in Dec 2023

6/10 Okay

Megan

Travelled with family and small children, Business traveller
The house was adequate, however it wasn't cleaned immediately before use because there were spiders dwelling in the bathroom, and the despite having a washing machine and clothes line, the clothes line was so filthy it couldn't be used without cleaning. The dishwasher was also falling apart, and thus dishes had to be hand washed
Stayed 2 nights in Dec 2023

10/10 Excellent

lyno

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A quiet, private location with a very friendly owner. Kids got free handmade lollipops and we got yummy homemade lollies from the owner, which were very much appreciated! I would highly recommend staying here.
Stayed 7 nights in Jun 2023

10/10 Excellent

Lionel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent personality of caretaker
Stayed 7 nights in Jun 2023

8/10 Good

john

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great water , all supplies available for cooking , washing , drier , hair drier .
Stayed 14 nights in Jan 2023

10/10 Excellent

gavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A little tired but clean, tidy and everything you need for short or long stays. A beautiful setting, easy parking and enjoyed our stay and will return
Stayed 2 nights in Jan 2023

6/10 Okay

Suzette

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Location good for our needs. Property was "tired" and needed some general maintenance. First townhouse had broken air conditioning. Fortunately we were able to move to another townhouse where air conditioning was "on" or "off". Edward the manager was extremely helpful in resolving issues.

10/10 Excellent

Jerod

Stayed 3 nights in Nov 2022

8/10 Good

Jobie

Stayed 2 nights in Oct 2022

10/10 Excellent

Sharyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to check in and very clean with good amenities.
Stayed 2 nights in Oct 2022

10/10 Excellent

peter, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very friendly and very good value for money it was an excellent stay i will go there again
Stayed 2 nights in Sep 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Lovely and clean
After being let down by airb&b I had to book somewhere quickly and the town house was a little out of the way but had everything we needed. It is lovely and clean, comfortable and spacious. The host is amazing and nothing is any bother. The second bedroom isn’t really suited for adult sleeping but I think fine for children. I was quite uncomfortable in one of the single beds and later swapped for the main bedroom which had a much nicer bed. I really appreciated how lovely and clean the place was nothing to fault there. It’s a little old and dated but clean. Thank you Edward for a lovely stay.
Stayed 5 nights in Sep 2022

10/10 Excellent

XINGJIANG

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great townhouse, especially convenient for families. Checking in and out are hassles free. Great location too, short drive to Chadstone SC.
Stayed 7 nights in Aug 2022

10/10 Excellent

Widjaya

Travelled with family
Liked: Cleanliness, room comfort
Very nice. Facilities are good such as microwave/oven/grill, washer, dryer suitable for long stay. One open parking space for every townhouse. Nice location and friendly receptionist. Recommend for your trip.
Stayed 25 nights in Jun 2022

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great communication from propert y manager.
Stayed 3 nights in Jun 2022

8/10 Good

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Peoperty in handy location to shopping centres, etc. Nice quiet location.
Stayed 4 nights in Jun 2022

6/10 Okay

Paul

Disliked: Amenities, property conditions & facilities
No instructions to use TV or heating
Stayed 2 nights in May 2022

8/10 Good

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Adie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The customer service given by the manager Edward is exceptional. He is most hospitable and I would like to thank him for accomodating me and making my stay comfortable.
Stayed 7 nights in Jan 2022

8/10 Good

Gary, KILLARA

Travelled with partner
Liked: Amenities
The unit was a good size though dated. All necessary amenities were there and functional. Very convenient parking next to the unit. Peaceful and attractive block of units. Could have been cleaner and back garden needed attention but overall a reasonable place to stay for a couple of nights.
Stayed 2 nights in Nov 2021

8/10 Good

John

weary traveller
stayed 2 nights during eastern suburbs blackout. unit is dated. cleaning was average, sofas old and not that comfortable office staff very friendley and helpfull. foxtel was a bonus. good value for a 2 bed room unit but reflects the condition. would go back in preference to a 25 square metre hotel room at the same money
Stayed 2 nights in Jun 2021

8/10 Good

yang

Travelled with family
Liked: Cleanliness, room comfort
Nice place to stay
Nice place, very clean and pleasant
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Very convenient for seeing our family and friends
Stayed 6 nights in Dec 2020

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, room comfort
Good stay
The place was clean and tidy
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home Quiet place Easy to get there Everything is above average
Stayed 3 nights in Dec 2019
Response from Edward on 1 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I need, clean and handy. Comfortable and home like townhouse with the motel price that I can't believe. Love it and will stay again
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, crockery was clean and the the ducted heating worked well and that's the end of good comments. The whole townhouse needs a good clean : on arrival we found dried out milk and meat juices through the bottom of the fridge. the cooking utensils ( pots & pans, cutlery) were all dirty and had to be washed and scrubbed to get the baked on fat off before use. We spent three hours cleaning including the stove top, benchtops and sink after purchasing cleaning prouducts to use. we found three used tissues under one of the lounges all the light switches were dirty and the walls had numerous dirty smears on them also. the washing machine needs to be repaired/replaced as it does not spin on regular cycle and gives off a really bad burning smell. none of the townhouses gardens appeared to be mowed and were overgrown with weeds. We can't comment on the interior of other townhouses in the complex, we stayed in No. 7. I did read a review that was submitted on 22/8/2019 ( whilst we were staying here) that reflected the same thoughts we had about the condition of the premises and obviously nothing has been done to rectify the issues stated. Would we stay here again.... NO.
Stayed 4 nights in Oct 2019
Response from Mt Waverley Townhouses on 12 Oct 2019
Dear Guest, Thanks for your helpful critic. We have discussed it with our housekeeper today. The main reason is when the previous guest had made the staff and utensils dirty, we can't clean them with dishwasher only and instead by handwork carefully. Second, we need to inspect every electric appliance to find out the problem for each. The solution for the work, we are going to add 3 more work hours for each check out keeping based on the 3 work hours at present. Anyway, would you please comprehend the difficulty of keeping the same clearance standard with the hotels just because of cooking work. Besides, this kind of property could provide more living utensils and maintenance labor, but a similar rate with hotels according to the market environment. Anyway, thanks for your helpful hints and we are going to do the best.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wasn't the cleanest, and property in need of a lot of maintenance. But service was great. You will need a car to stay at this property as it isn't walking distance to anything. Overall it served its purpose, but wouldn't stay there again.
Stayed 6 nights in Aug 2019

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Mature aged couple from Adelaide
Comfortable close to family Asian lady difficult to understand on the phone Some maintenance would be good Guest book stated biscuits chocolates and milk, but we didn't receive any of these Electric blankets were not supplied but the central heating was good Good size for a couple Wifi worked well
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, quiet location perfect for myself and family. Everything worked out well. However the tv stations weren’t connected properly when we arrived. So no tv for the kids after a 5 hr drive. We fixed it the second night. Highly recommend
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and everything worked. Exactly what we needed for our stay in a nice and quiet location.
Stayed 4 nights in Apr 2019
Response from Mount Waverley Townhouses on 30 Apr 2019
Thanks for the review, welcome to stay again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The owner was very friendly and helpful. The bathroom was a bit dated but the units were very spacious and made it easy to stay a week there.
Stayed 5 nights in Apr 2019
Response from Mtwaverley Townhouses on 4 May 2019
Thanks for your review and welcome to stay again.

6/10 Okay

Joe

Disliked: Cleanliness
the cigarette smel, not clean, mess was found in room, spots all over the mirror in main bed, fridge was not cleaned.
Stayed 4 nights in Apr 2019
Response from Mount Waverley Townhouses on 30 Apr 2019
Thank you for your finding out of these omissions from our work even though there are more than 200 items in the townhouse we need to clean every checkout. Thank you for your guidance and advice on how to improve our management to the guest and we will use these opinions in the future. You are really welcome you to stay again and give us more suggestions.

10/10 Excellent

val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Edward on 13 Jun 2019
Thanks, Welcome to stay again, we wish to provide you more comfortable and convenient stay! Have a good night!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The property was spacious , very clean and well presented. It provided many little extras that were appreciated.
Stayed 2 nights in Apr 2019
Response from Edward on 9 Apr 2019
Thanks and welcome to stay again!

10/10 Excellent

val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Edward on 7 Apr 2019
Thanks for your stay and welcome to book again!

10/10 Excellent

Paul, Perth, Aus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, very good price for getting an entire townhouse for less than the price of a single room in a hotel. Close to the M1. You'd likely want to have a car if you're staying here to get around. They have a garage for it though, which is amazing. Not sure about the transport options around, I had a car. Overall very impressed.
Stayed 8 nights in Mar 2019
Response from Edward on 30 Apr 2019
We are pleased that you like this townhouse, welcome to book again and have a good day!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trees made a pleasant location. Some minor maintenace is needed
Stayed 2 nights in Mar 2019
Response from Edward on 7 Apr 2019
Thanks for your reminder and will help us to improve better!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Clean and tidy premises in a quiet location with good access to transport routes.
Stayed 6 nights in Mar 2019
Response from Ed on 31 Mar 2019
Thanks for your stay and welcome to book again

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The townhouses were in a convenient location, although close to the highway it was quiet.
Stayed 4 nights in Mar 2019
Response from Ed on 31 Mar 2019
Thanks and hope to stay in again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, easy to get around. Spacious and good value for money
Stayed 2 nights in Jan 2019
Response from Edward on 22 Jan 2019
Thanks my guest! Welcome to stay here again and have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Edward on 22 Jan 2019
We are try our best to provide a better service to our honored customer! Thank you

8/10 Good

Helen, Sydney

Liked: Cleanliness, staff & service, room comfort
Family Reunion
This spacious 2 bedroom villa was a convenient, comfortable place for a 3-night stay for the purpose of family reunion.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018