Hi Richard,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great heated pool, beach access, and unbeatable location.Your feedback means a lot to us, and we're delighted to know that you had such a wonderful experience. We look forward to welcoming you back for another fantastic stay in the future.

Hello Francesca,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our nice pool and beach area.However, we apologize for any disappointment with the condition of your room. Providing clean and updated accommodations is important to us, and we regret any shortcomings you experienced.Your feedback is valuable to us as we strive to improve, and we will address these issues promptly to ensure improvements are made.We hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Hi Miguel,Thank you for your kind words! We're thrilled to hear that you enjoyed the excellent service from our staff and appreciated the cleanliness of our facilities.Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience!

Thank you for the 5-star rating and staying with us!

Hey Tiffany! We are thrilled to know you enjoyed your stay! We hope to see you again soon!

Hi Alicia,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great location with plenty of nearby restaurants, as well as the pool area and our food offerings.We apologize for any oversight regarding the cleanliness of the pool area bathrooms. We've communicated this feedback to our housekeeping team to ensure the pool bathrooms receive greater attention!We truly appreciate your recommendation and are thrilled to hear that you would stay with us again. Your feedback is greatly appreciated, and we are committed to addressing any areas that require improvement to enhance your experience further.We eagerly anticipate the opportunity to welcome you back for another delightful stay in the future.

Hello Thomas,Thank you for sharing your experience with us. While we regret any inconvenience caused by the initial check-in experience, we're thrilled to hear that Shelly and the rest of our team were able to turn things around and provide you with exceptional service throughout the remainder of your stay.We're delighted that you found our hotel to be lovely and conveniently located! Your feedback is invaluable to us, and we'll use it to ensure that all aspects of our guests' experiences meet our high standards.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Hi Amanda, I want to apologize for your less than stellar experience. Our goal is that from check in to check out guest have a positive, memorable, and pleasant experience. To know we failed is sadden and we wish to have another opportunity to show you a true sagamore experience. I have shared your feedback with our engineering team this way we can make those repairs, so the next guest is not affected in the same way.

Hi Huiping, Let me first apologize for the fire alarming going off during that night. We are our grateful that it was not a real alarm, but we understand how it could disrupt ones stay. With your resort fee, 2 hours of complimentary bike riding time. We hope to have the opportunity to show you a true Sagamore experience.

Hi Zohar, We sincerely apologize for the negative experience you encountered during your stay. We take your feedback seriously and will address these concerns to ensure a better experience for our future guests.

Hi James, Thank you for staying with us and sharing your experience with us! We are working on improving the common areas and rooms to enhance our overall ambience and guest experience. Please connect with us offline in regard to your lost item, we can reference our lost and found log.

Thank you for your kind words, David! We're thrilled to hear that you had a fantastic stay. We can't wait to welcome you back for many more memorable visits in the future.

Hey Leah, Thank you for staying with us and sharing your feedback. We are pleased to know that you enjoyed your overall experience, from the location, beach, and restaurants. I do want to apologize that the odor in the room was not the best. We will be connecting with our maintenance/housekeeping team to address those issues.

Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our property and attentive service. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements.

Thank you for the 5-star rating, William! We are delighted to hear that you enjoyed your stay at Sagamore Hotel - South Beach.

So sadden to see this rating! We would love to know what happened during your that lead to this rating so we can improve.

We are sorry to see that you have left a 2-star rating without any explanation. We would love to hear more about your experience at our hotel so that we can improve our services and make sure that all of our guests have a pleasant stay.

We're truly sorry that you experienced a poor experience with us. Our aim is that every guest has a memorable and positive experience when staying with us, however we will be speaking with you to further understand your experience and determine what went wrong.

Thank you for the 5-star rating and feedback, Kelly! We are delighted to hear that you enjoyed your stay at Sagamore Hotel - South Beach.

Hey Timothy! Thank you for sharing your thoughts on your experience with us !

Thank you for taking the time to share your feedback with us!

Thank you for staying with us and sharing your feedback.!

Andrea, Thank you for the great feedback and we are happy to know you had an amazing stay with us! Catering to all our guest from aesthetic, decor, good eats, and vibes! We look forward to welcoming you back on your return visit!

Thank you for your kind words, Julie - Anne ! We are delighted to hear that you enjoy your stay with us and appreciate our team members' efforts to make your experience memorable. We look forward to welcoming you and your family back to the Sagamore Hotel soon!

Hi Kleotilda, Thank you for sharing your experience with us. I am happy to know you enjoyed your overall stay. We do our best to honor any request for late check outs, however, due to the demand of guest wanted it's just not something we can offer without delaying incoming guest. We hope to see you again and of course we will always try to honor any request.

Thank you for your kind words, Silviya! We're thrilled to hear that you had a great experience at Sagamore Hotel. Our team takes pride in providing excellent service, and we're glad you enjoyed our spacious rooms, balcony and convenient location. We look forward to welcoming you back soon!

LaQonda, Thank you for taking the time to share your feedback with us! I am thrilled to know that we were able to turn what could have been back experience into the perfect stay! Our goal is to ensure that regardless of what happens are guest leave with a positive impression wanting to return! We hope to see you soon!

Thank you for staying with us and rating your experience!

Hi Leslie,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. Please know that we take your comments seriously and will address them with our team to ensure that we improve in these areas. We apologize for any inconvenience this may have caused during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future.

Hi Lisa,Thank you for your review and for choosing to stay with us! We're thrilled to hear that you found The Sagamore a wonderful choice in South Beach Miami and that you enjoyed our excellent location. We appreciate your feedback about the hallways and carpet, and we'll definitely take it into consideration as we strive to improve our guest experience. We hope to welcome you back for an even better stay in the future!

Hi Kevin,We're glad to hear that you found our staff helpful and enjoyed the food. We appreciate your feedback about the rooms and property, and we'll take it into consideration as we continue to improve our offerings. We hope to welcome you back for an even better experience in the future!

Hi Maribel,Thank you for your review! We're delighted to hear that you loved our central location, close to restaurants and within walking distance of the beach. We're also glad you enjoyed the pool table as a source of entertainment. We hope to welcome you back for another enjoyable stay soon!

Hi carlos,Thank you for your kind words! We're thrilled to hear that you found our staff, especially Shellie at the reception and Eugenia at the pool, very nice and accommodating. We're glad you had a great experience with us, and we look forward to welcoming you back on your next visit!

Hi Frank,Thank you for sharing your experience with us! We're thrilled to hear that you loved our resort and found it to be very clean. We're glad you enjoyed our bar as well.Regarding the parking fee, we understand your concern. Parking rates in South Beach can be higher due to limited space and high demand. However, we appreciate your feedback and will take it into consideration as we review our pricing.We hope to welcome you back for another enjoyable stay in the future.

Hi James,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be trendy and conveniently located near Lincoln Road Mall and the beach.We apologize if the eclectic style of our hotel was not to your liking. We strive to create a unique and memorable experience for all our guests, and we understand that our design may not appeal to everyone.Regarding the restaurant, we're sorry for any inconvenience caused by not having a full restaurant on-site. However, we're glad to hear that you were able to enjoy breakfast and lunch during your stay.We appreciate your understanding regarding the future of our hotel. As plans for redevelopment are underway, we are focusing on providing the best possible experience for our guests during this transitional period.We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations

Thank you for staying with us and sharing your experience!

Hi Kerry, We're delighted to hear that you loved our amazing location, pool, and proximity to the ocean. We appreciate your comments about the room size being excellent for families. We're sorry to hear about the noise at night and the need for updates. We will take your feedback into consideration as we strive to improve our guests' experience. We hope to welcome you back again soon!Thank you for choosing the Sagamore!

Hi Michael,Thank you for your feedback! We're delighted to hear that you found our hotel's location excellent, with easy access to Lincoln Road Mall and South Beach. We strive to provide our guests with a convenient and enjoyable experience, and we're thrilled that our location added value to your stay.We look forward to welcoming you back on your next trip. Thank you for choosing The Sagamore!

Hey Felix,We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and ensuring our guests have a wonderful time is our top priority, and we're delighted that we were able to meet your expectations.We appreciate your feedback and look forward to welcoming you back for another outstanding experience in the future. Thank you for choosing The Sagamore!

Hi Tonisha,Thank you so much for your glowing review! We're absolutely thrilled to hear that you had such a fantastic experience with us and that you consider us the best hotel you've ever stayed at. It's wonderful to know that you found our two story bungalow room with the master bedroom and bathroom upstairs to be delightful and that you enjoyed the art inside the hotel and our beachfront location.Your kind words mean the world to us, and we're delighted to hear that you plan to return soon. We can't wait to welcome you back and provide you with another memorable stay. Thank you for choosing the Sagamore!

Thank you for staying with us and sharing your experience!

Hi Laurie,We're thrilled to hear that you would highly recommend The Sagamore and that despite the need for some updates and a slight musty odor, it didn't impact your overall stay. We appreciate your understanding, and we're pleased that you enjoyed the upgrades as a nice treat.Your comments are valuable to us as we work towards enhancing our guests' experience. We look forward to the possibility of welcoming you back next year. Thank you for choosing The Sagamore hotel, and we can't wait to host you again!

Hi Ryan,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the double billing issue. This is certainly not the experience we want our guests to have.We appreciate you bringing this matter to our attention, and we'll investigate this issue further to ensure it doesn't happen again in the future.Once again, we apologize for the inconvenience and thank you for choosing our hotel. We hope to have the opportunity to welcome you back and provide you with a much smoother experience in the future.

Hey Frank,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the unique ambiance of our art-filled space, the heated pool, and the proximity to the ocean walk. It's wonderful to know that you found The Sagamore to be a great place.We look forward to welcoming you back for another great stay!

Hi Mauricio Moreno,We're delighted to hear that you found our hotel excellent, and we appreciate your kind words about our service and wide range of amenities. Providing a positive experience for our guests is our top priority, and we're thrilled to know that we met your expectations.We look forward to the opportunity to welcome you back for another excellent experience.Thank you for choosing the Sagamore!

We are sorry to see that you have left a 3-star rating without any explanation. We would love to hear more about your experience at our hotel so that we can improve our services and make sure that all of our guests have a pleasant stay.

Hey Jennifer, We're thrilled to hear that you had a wonderful stay and found our staff, especially Shelly at the front desk, to be friendly and helpful. It's great to know that our location added to the enjoyment of your visit. We appreciate your kind words and look forward to welcoming you back for another amazing stay in the future!

Hi Mariana,We're thrilled to hear that you had a fantastic stay. We appreciate your positive feedback and look forward to welcoming you back for another wonderful stay!

Hi Philip,We're sorry to hear that your experience fell short of expectations. We take all comments seriously. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future. If you have any additional insights, please feel free to share, and we'll do our best to make improvements.