Stayed one night in a studio room (oct 2014). Arrived and very happy with location, received an upgrade to 1 bedroom suite, staff were friendly, car parking was easy, hotel facilities were great and our room was perfect.
Practically brand new and all excellent finishings.
Lifts very quiet, allowed 11am checkout and overall highly recommend!
Only negative - we had breakfast at the adjoining restaurant and we were very unhappy.
Waiting 45min for eggs benny & an omelette and it was terrible. They didn't serve what we ordered and I didn't actually think it was possible to stuff up breakfast but they did.
Was able to get sky-bus from airport and get to hotel within 8 mins of walking from the station.Arrived 4 hours before check in time and asked to leave our luggage there till 2pm,but were given a room straight away which was amazing.Very helpful staff who provided us with a map and directions for our SHOPPING!!. plus what trams etc to catch.Beautiful full cooked breakfasts and though no restaurant available at night, you could order from a full menu as "room service" which we did not use. Would have no hesitation in booking there again.
Stayed one night booked through Expedia. Got a great rate almost half the price of booking directly through the hotel. Upon checking in were pleased to have been upgraded... Great room, service and as you would expect from a 5 star hotel!
Have stayed in a few 'chain hotels'. This one by far exceeds any thing prior to this. From the moment we checked in, everything was impressive. From the friendly and attentive staff, the more than accomodating rooms, to the presentation of the food (especially p.m.)!
No offense Melbourne but after only a few hours of arrival here for the first time, I thought my few days here would not go quick enough, but Novotel quickly changed my mind and I'm already contemplating a return in the near future.The hotel is either a casual walk or a quick cab away from just about everything you could think of. Shopping is great. Food and multicultural experience is unforgettable. Thank you Expedia for a smooth booking and double thanks to Novotel. We'll be back!
Booked at short notice and was pleasantly surprised. From the time we arrived we could not have been made more welcome, everyone from reception to restaurant we're fantastic. The rooms were wonderful, could not ask for better. We will return.
Richard&Christi from Tasmania
Brand new 4 star hotel located in Melbournes bustling central business district CBD close to some of the citys most iconic …More
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