Bar (on property)

Reviews of Quest Docklands

Quest Docklands
750 Bourke Street, Melbourne, Docklands, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 737 out of 1187 reviews" "
Rating 8 - Good. 352 out of 1187 reviews" "
Rating 6 - Okay. 61 out of 1187 reviews" "
Rating 4 - Poor. 23 out of 1187 reviews" "
Rating 2 - Terrible. 14 out of 1187 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, amenities
Very good area
Stayed 1 night in Mar 2024

10/10 Excellent

betty

Liked: Cleanliness, property conditions & facilities
very nice
Stayed 1 night in Mar 2024
Response from Quest Docklands team on 24 Mar 2024
Dear Betty,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 24 Mar 2024
Dear Nicole,Thank you so much for taking the time to review your stay at Quest Docklands. We are thrilled to hear that you enjoyed your time with us.We are pleased that you found our location convenient, as we offer special access to Marvel Stadium for all our guests. It's great to hear that you received great customer service and that you were very happy with your room.We truly appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

sheila

Liked: Cleanliness, property conditions & facilities
Perfect everything
Stayed 2 nights in Mar 2024
Response from Quest Docklands Team on 17 Mar 2024
Dear Sheila,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a perfect stay with us at Quest Docklands. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience.Warm regards,Quest Docklands Team

10/10 Excellent

Katea

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 13 Mar 2024
Dear Katea,Thank you for your review. We're pleased to hear that you found Quest Docklands to be a nice place. We strive to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back in the future.Best regards,Quest Docklands Team

10/10 Excellent

NANM

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Quest Docklands Team on 13 Mar 2024
Dear Nanm,Thank you for taking the time to review your stay at Quest Docklands.We are delighted to hear that you enjoyed your time with us and that you found the location convenient, with special access to Marvel Stadium. Providing exceptional customer service is important to us, and we are thrilled that you were very happy with your room and the service you received.We appreciate your feedback and look forward to welcoming you back to Quest Docklands in the future.Warm regards,Quest Docklands Team

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
I have stayed with Quest before and have found their service outstanding.
Stayed 4 nights in Feb 2024
Response from Quest Docklands Team on 4 Mar 2024
Dear John,Thank you for being a loyal guest of Quest and for sharing your experience on Expedia. We are delighted to hear that you have found our service outstanding during your stays with us.We look forward to welcoming you back for another outstanding experience.Best regards,Quest Docklands

8/10 Good

Laurel, Surrey

Liked: Cleanliness, property conditions & facilities
My husband & I stayed here for 5 nights between disembarking a cruise to NZ & joining a land tour. We had a one bedroom apartment with a washer & dryer, which is primarily why we booked it - so we could do our laundry between excursions. The location was very good - walking distance from the train station & the Docklands harbour area with some very good restaurants. It’s also in Melbourne’s free tram zone which made getting to places like Victoria Market very easy. The apartment was clean & pleasant, but the dryer kept over-heating & quitting. Perhaps the hotel needs to do some maintenance on duct cleaning. Otherwise, it was perfect for our needs & we enjoyed our stay.
Stayed 5 nights in Jan 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Laurel,Thank you for choosing Quest Docklands for your stay between disembarking a cruise to NZ and joining a land tour. We are pleased to hear that you found our one-bedroom apartment with a washer and dryer perfect for your needs.We are glad that you enjoyed our very good location, which is walking distance from the train station and the Docklands harbour area with some very good restaurants. We are also pleased that you found our location in Melbourne’s free tram zone convenient for getting to places like Victoria Market.We apologize for any inconvenience caused by the dryer overheating and quitting. Your feedback has been noted, and we will look into this to ensure that our facilities are in top condition for our guests.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Best regards,Quest Docklands Team

6/10 Okay

Segopotso

Travelled with group
Liked: Amenities
The location of this property was convenient for accessing public transport around Melbourne. The main bedroom in the 1 bedroom apartment was great. The sofa bed however was really bad quality. It sagged dramatically in the middle and in the end we decided it would be more comfortable to sleep on the sofa in couch mode rather than bed mode. The mattress had large suspicious stains on it and so did the blanket provided. However, it was fine for a short stay and the bathroom was fine. Nothing fancy but it did the job. The s staff we the real stand out of the stay though. Everyone we encountered was super friendly and ready and willing to help in any way possible - they deserve an honourable mention!
Stayed 2 nights in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Segopotso,Thank you for choosing Quest Docklands and for taking the time to share your feedback. We are pleased to hear that you found our location convenient for accessing public transport and that you enjoyed the main bedroom in your apartment.We apologize for any inconvenience caused by the quality of the sofa bed. Your feedback regarding the mattress and blanket has been noted, and we will address this with our housekeeping team to ensure that our standards are met.We are glad to hear that our staff stood out during your stay and that they were super friendly and helpful. We will be sure to pass on your kind words to them.We appreciate your feedback and hope to welcome you back for a more comfortable stay in the future.Best regards,Quest Docklands Team

8/10 Good

Anne-Maree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quest Docklands Team on 26 Feb 2024
Dear Anne-Maree,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Jacquelynn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful and the property location is perfect.
Stayed 6 nights in Jan 2024
Response from Quest Docklands Team on 4 Feb 2024
Dear Jacquelynn, Thank you so much for your recent review on Expedia! We are thrilled to hear that you found our staff helpful and our location convenient. We strive to provide a welcoming and comfortable experience for all our guests, and it's truly rewarding to know that our efforts were appreciated. Your kind words about our staff are especially meaningful, as we take great pride in their dedication to providing excellent service. We're glad you enjoyed the convenience of our location. Quest Docklands is situated close to many popular attractions and offers easy access to public transportation, making it ideal for exploring Melbourne. We hope to have the pleasure of welcoming you back to Quest Docklands soon! In the meantime, please don't hesitate to reach out if you have any questions or suggestions. Sincerely, The Quest Docklands Team

10/10 Excellent

Carolyn, Sauble Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Within free tram zone and easy to walk to most things. Friendly, helpful staff. The association with Good Life Gym was a bonus (front staff did not tell us though - even though we asked about a gym)
Stayed 5 nights in Jan 2024
Response from The Quest Docklands Team on 28 Jan 2024
Dear Carolyn, Thank you so much for your wonderful review and 5-star rating on Expedia! We're incredibly happy to hear you had such a positive experience at Quest Docklands. Your kind words about our location being well-placed within the free tram zone and within walking distance of key attractions are greatly appreciated. We know navigating a new city can be challenging, so knowing you found access convenient is music to our ears. Our team strives to be friendly and helpful, and your feedback affirms that we're on the right track. We apologize that the front desk didn't inform you about the association with Good Life Gym upon your inquiry. We understand how frustrating that can be, and we'll definitely ensure clear communication about additional amenities going forward. Thank you for highlighting this. We value your feedback and will use it to improve the guest experience for future visitors. We hope you had the opportunity to explore the best of Melbourne during your stay, and we would love to welcome you back to Quest Docklands soon! Best regards, The Quest Docklands Team

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good apart hotel directly behind Southern Cross Station. Most of the restaurants and shops directly adjacent to the hotel are closed on weekends but there any good options located in front of the station which are open 7 days a week until late.
Response from The Quest Docklands Team on 28 Jan 2024
Dear Ben, Thank you for taking the time to leave us a fantastic review and rating us 5 stars on Expedia! We're thrilled to hear you enjoyed your stay at Quest Docklands. We appreciate your feedback about the restaurant and shop closures around the hotel on weekends. While many businesses in the immediate area do operate on a slightly different schedule, we're glad you discovered so many fantastic options just across the way at Southern Cross Station, open 7 days a week. We always recommend our guests explore both Docklands and the city center for dining and shopping options, and your tips will be helpful for future visitors. We strive to offer our guests a convenient and comfortable stay, and your kind words confirm that we've achieved that for you. We hope you had the opportunity to explore the vibrant Docklands waterfront and all that Melbourne has to offer during your visit. We look forward to welcoming you back to Quest Docklands again soon! Sincerely, The Quest Docklands Team

10/10 Excellent

Cecilia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Cecilia,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Cecilia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quest Docklands Team on 22 Jan 2024
Dear Cecilia,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Quest Docklands Team on 22 Jan 2024
Dear Michelle,It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us.Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile.It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward.Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Jennifer

Nice place clean quiet nice walk into city
Stayed 1 night in Jan 2024
Response from Quest Docklands team on 22 Jan 2024
Dear Jennifer, Thank you so much for taking the time to leave a review of your stay at Quest Docklands! We're thrilled you enjoyed your time with us. We're so glad you found your apartment to be clean and quiet, perfect for a relaxing stay. And what can be better than a pleasant walk into the city center to explore Melbourne's vibrant streets? We strive to provide our guests with a comfortable and convenient base for their adventures, and it sounds like we managed to achieve that for you. If you're ever in Melbourne again, please don't hesitate to choose Quest Docklands as your home away from home. We'd love to welcome you back and create another memorable experience. In the meantime, we wish you all the best in your travels! Warm regards, The Quest Docklands Team

10/10 Excellent

Ian, Shepparton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 26 Feb 2024
Dear Ian,Thank you so much for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your time with us.We are pleased that you found our location convenient, with special access to Marvel Stadium available for all our guests. It's great to know that you received great customer service and were very happy with your room.Your feedback is greatly appreciated, and we look forward to welcoming you back.Kind Regards,Quest Docklands Team

10/10 Excellent

Jujhar Singh

Liked: Cleanliness, amenities, property conditions & facilities
It was near and nice place to stay.
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Julhar,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Sherie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Sherie,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Salvina Sally Lo

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Salvina,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Sokhorn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands team on 4 Jan 2024
Dear Sokhorn,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

8/10 Good

Cassi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear Cassi,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 4 Jan 2024
Dear David,We sincerely appreciate you sharing your thoughts on your recent experience at Quest Docklands.It brings us great joy to learn that you had an enjoyable stay with us. Our central location, within walking distance to the waterfront and in close proximity to the city's vibrant dining scene, is indeed one of our key highlights.We are delighted that our staff's exceptional service, helpfulness, and friendliness contributed positively to your overall impression.Thank you for taking the time to provide your valuable feedback. We are eagerly anticipating the opportunity to host you again on your future visits.Warm regards,The Quest Docklands Team

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2023
Response from The Team at Quest Docklands on 28 Dec 2023
Dear Carolyn,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us.We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful and friendly.Thank you so much for your feedback and we look forward to welcoming you back.Kind regards,Quest Docklands Team

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location friendly Starr check in was realy good
Stayed 1 night in Dec 2023
Response from The Team at Quest Docklands on 28 Dec 2023
Dear Paul, Thank you so much for your 5-star review! We're absolutely thrilled you enjoyed your stay at Quest Docklands. Hearing that you found the location convenient, the staff friendly, and the check-in process smooth truly makes our day. Would you be willing to share a little more about what stood out to you during your stay? Any specific details about the location, the staff's assistance, or the check-in experience would be invaluable in helping us continuously improve. We hope to welcome you back soon for another fantastic stay at Quest Docklands! Sincerely, The Team at Quest Docklands

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Tony, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great location. Staff very friendly and the room immaculate.
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Mathew, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Julie, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Margaret, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Darren, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

10/10 Excellent

Jenna

Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 22 Jan 2024
Dear [Guest Name], It was such a pleasure to read your review of your stay at Quest Docklands! We truly appreciate you taking the time to share your kind words with us. Knowing that you enjoyed your time with us fills us with joy. Your appreciation for the convenient location and access to Marvel Stadium is music to our ears. We love being able to offer our guests such unique experiences, and your enthusiasm makes it all worthwhile. It also brings a smile to our faces to hear that you received fantastic customer service and were happy with your room. Our team is dedicated to creating comfortable and welcoming spaces for our guests, and your positive feedback is the ultimate reward. Thank you again for choosing Quest Docklands. We sincerely hope to welcome you back soon for another wonderful stay.

8/10 Good

Melissa

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Melissa, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

8/10 Good

Arnold

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Arnold, Thank you so much for taking the time to share your fantastic feedback about your stay at Quest Docklands! We're absolutely thrilled to hear you loved your experience. Your description of the short walk to the waterfront and vibrant city center, with a world of restaurants at your fingertips, truly paints a picture! It sounds like you made the most of our prime location. And your kind words about our exceptional, helpful, and friendly staff? That just warms our hearts! We strive to create a welcoming and comfortable atmosphere for all our guests, and knowing we achieved that with you means the world. Thank you again for your feedback, [Guest Name]. We hope you'll consider making Quest Docklands your Melbourne home-away-from-home on your next visit. Maybe next time, you can try out one of our stunning harbor-view rooms with breathtaking sunsets! Warm regards, The Quest Docklands Team

8/10 Good

Sharyn

Travelled with family
Liked: Cleanliness, room comfort
Docklands favourite
Great location. Room was comfortable and clean. We had to ask for extra tiny soaps as there was 1 cake for four people. Kitchen had all we needed. We didn’t book parking prior and had to find an external park which was a nuisance as parking was booked out.
Stayed 1 night in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Sharyn, Thank you for choosing Quest Docklands and for sharing your feedback. We're thrilled you enjoyed the location and appreciated the clean, comfortable room. We sincerely apologize for the limited toiletries. Ensuring ample amenities for all guests is our standard, and we'll immediately address this to prevent similar situations. Your input is valuable, and we'll ensure our housekeeping team is aware of your experience. Regarding parking, we understand the frustration of finding a spot during peak periods. Pre-booking is certainly the wise option next time, eliminating any hassle and guaranteeing your convenience. We strive for your complete satisfaction, Sharyn. We hope you'll give us another chance to impress you with a flawless stay, complete with ample toiletries and hassle-free parking.Kind RegardsQuest Docklands Team

10/10 Excellent

Maddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great location. Will definitely be back. Quest is our new place to stay when in Melbourne
Stayed 2 nights in Dec 2023
Response from Quest Docklands Team on 21 Dec 2023
Dear Maddie, A heartfelt thank you for your glowing review on Expedia! Your feedback truly warms our hearts, and we're beyond thrilled you had such a fantastic stay at Quest Docklands. Your decision to make Quest your new Melbourne address is an immense honor. We'd love to hear more about your experience – was there anything specific about our service or location that particularly impressed you? Feel free to reply to this message or reach out directly at [hotel email address]. We can't wait to welcome you back and create another unforgettable experience for you soon! Warmly, The Quest Docklands Team

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to attend event at Marvel Stadium. Was great to have a drink on the balcony as the crowd rolled in. Friendly staff at check-in and checkout. Walking distance to many dining options and transport.
Stayed 2 nights in Nov 2023
Response from Quest Docklands Team on 12 Dec 2023
Dear Belinda, Thank you for your wonderful feedback about your stay at Quest Docklands. We are thrilled that you found the location perfect for attending your event at Marvel Stadium. We understand the convenience and excitement of being able to enjoy a drink on your balcony as the crowd arrived for the event. We are proud of our friendly staff who strive to provide a welcoming and seamless experience for our guests. We are happy to hear that both your check-in and checkout processes were pleasant and efficient. Your positive feedback about the walking distance to dining options and transport further highlights the convenience of our location. We are committed to providing our guests with a comfortable and enjoyable stay in close proximity to Melbourne's attractions and amenities. Thank you again for choosing Quest Docklands for your stay. We hope you will consider us again in the future for your next visit to Melbourne. Kind regards, The Quest Docklands Team

2/10 Terrible

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 12 Dec 2023
Dear Greg, Thank you for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your experience with us. We are particularly pleased that you found the location convenient, especially with our special access to Marvel Stadium available for all guests. We strive to provide our guests with easy access to all the city has to offer, and your positive feedback confirms our efforts. It's heartwarming to learn that you received excellent customer service and were happy with your room. Our team is dedicated to providing exceptional service and comfortable accommodations, and your satisfaction is our reward. We sincerely appreciate your feedback and look forward to welcoming you back to Quest Docklands for another enjoyable stay. Kind regards, The Quest Docklands Team

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.love the location of this quest easy to catch the tram or train
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 12 Dec 2023
Dear Denise,Thank you for sharing your positive feedback! We are thrilled to hear that you enjoyed the convenient location of Quest Docklands and found it easy to access trams and trains for exploring the city. Your positive feedback about the location is valuable to us, as accessibility is a key aspect of our service. We strive to provide our guests with comfortable and convenient accommodations in prime locations, and we are glad that Quest Docklands met your expectations. We hope that the easy access to public transportation allowed you to fully experience all that Melbourne has to offer. Thank you again for choosing Quest Docklands. We hope to welcome you back soon!

4/10 Poor

Joanne

Stayed 2 nights in Nov 2023
Response from Quest Docklands Team on 12 Dec 2023
Dear Joanne,Thank you for taking the time to review your stay at Quest Docklands. We are delighted to hear that you enjoyed your experience with us.We are particularly pleased that you found the location convenient, especially with our special access to Marvel Stadium available for all guests. We strive to provide our guests with easy access to all the city has to offer, and your positive feedback confirms our efforts.It's heartwarming to learn that you received excellent customer service and were happy with your room. Our team is dedicated to providing exceptional service and comfortable accommodations, and your satisfaction is our reward.We sincerely appreciate your feedback and look forward to welcoming you back to Quest Docklands for another enjoyable stay.Kind regards,The Quest Docklands Team

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Quest Docklands Team on 19 Nov 2023
Dear Guest,Thank you for sharing your positive feedback about our great location. We're delighted to know that you enjoyed your stay at Quest Docklands. If you have any further comments or if there's anything specific you appreciated, please feel free to let us know.We look forward to hosting you again in the future.Best regards,The Quest Docklands Team

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
great location,and easy parking.
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 19 Nov 2023
Dear Mark,Thank you for sharing your positive feedback about our great location and easy parking. We're delighted to know that you enjoyed your stay at Quest Docklands. If you have any further comments or if there's anything specific you appreciated, please feel free to let us know.We look forward to hosting you again in the future.Best regards,The Quest Docklands Team

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Close to Docklands dining , ease of parking close to freeway
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 13 Nov 2023
Dear John,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us. We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful, and friendly.Thank you so much for your feedback, and we look forward to welcoming you back.Kind regards,Quest Docklands Team

6/10 Okay

S Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the property was good. Bed was very hard and didn’t sleep because of the street noise
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 12 Nov 2023
Dear S. Peter,We are sorry to hear about the issues you faced with the bed and street noise. Your feedback is valuable to us, and we'll certainly look into ways to improve the sleeping experience in terms of comfort and noise reduction. If you choose to stay with us again, we'll do our best to ensure a more restful experience.

10/10 Excellent

Debbie and Maurice

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Quest Docklands Team on 12 Nov 2023
Dear Debbie,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us. We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful, and friendly.Thank you so much for your feedback, and we look forward to welcoming you back.Kind regards,Quest Docklands Team

8/10 Good

Bill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. A nice motel to stay while in Melb.
Stayed 1 night in Nov 2023
Response from Quest Docklands Team on 12 Nov 2023
Dear Bill,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us. We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful, and friendly.Thank you so much for your feedback, and we look forward to welcoming you back.Kind regards,Quest Docklands Team

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Quest Docklands Team on 31 Oct 2023
Dear Simon,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us. We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful, and friendly.Thank you so much for your feedback, and we look forward to welcoming you back.Kind regards,Quest Docklands Team

8/10 Good

David

Liked: Cleanliness
The Docklands is functional and handy to plenty.
Stayed 3 nights in Oct 2023
Response from Quest Docklands Team on 31 Oct 2023
Dear [Guest's Name],Thank you for your review. We're delighted to hear that you found Quest Docklands to be functional and convenient during your stay. We're committed to providing our guests with a comfortable and hassle-free experience.If you have any additional feedback or suggestions, please feel free to share them with us. We appreciate your input and look forward to welcoming you back on your next visit.Best regards,Quest Docklands Team

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location of Quest Docklands. A 5 minute walk from Southern Cross Station where the Sky Bus express comes in from the Airport. Likewise its a 5 minute walk back to collect the trams into the CBD. There was a concert on during our stay and we barely heard it. We couldn’t recommend this property more highly for location, comfort and safety.
Stayed 3 nights in Oct 2023
Response from Quest Docklands Team on 30 Oct 2023
Dear Rod,Thank you for sharing your experience at Quest Docklands. We're delighted to hear that you loved our location, especially its proximity to Southern Cross Station, making your transportation to and from the airport convenient. It's great to know that the property's location made it easy for you to access trams into the CBD. We're also pleased to hear that the property offered you comfort and a sense of safety during your stay.Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. If you have any specific requests or feedback to share, please feel free to reach out to our team.Best regards,

10/10 Excellent

JULIE

Travelled with group
Liked: Cleanliness, room comfort
Spacious one bedroom apartment. Room could maybe do with minibar snacks etc. Fantastic location if attending the nearby arena.
Stayed 1 night in Oct 2023
Response from Quest Docklands Team on 30 Oct 2023
Dear Julie,Thank you for your review and feedback. We're glad to hear that you enjoyed the spacious one-bedroom apartment. Your suggestion about minibar snacks is noted and will be considered for future improvements.We're thrilled that our location was convenient for your visit to the nearby arena. If you have any more insights or requests for your future stays, please don't hesitate to let us know. We appreciate your input and look forward to welcoming you back in the future.Best regards,