The desk staff was friendly and efficient, the limo picked me up in a reasonable period of time from the airport, the beds were comfortable. Quality Hotel had all the amenities that I needed after a long flight from Hawaii, from a kettle and small fridge, tea, coffee, cream and sugar packs and nice biscuits, a good iron and ironing board, nice towels, comfortable bathroom and quiet surroundings. Included in all that the price was right.