This is a favorite hotel given its location, convenience, cleanliness and friendly staff. The rooms are small but that is to be expected in central SF. Everything met my expectations at a reasonable price.
I was greeted immediately on arrival Ali by the concierge, who directed me to the front desk. My check in process was quick and hassle-free. My room was located on the top floor and faced Powell Street. I stayed one Saturday night and checked out in the morning. I was able to leave my luggage there while I was in town.
Older hotel with lots of character. Well maintained with helpful staff. It is just half a block from the cable cars and Union Square. No air conditioning but not a problem since the windows open and there is a ceiling fan. Will be back to stay here again for sure.
We stayed for 8 nights and enjoyed every night. The staff was wonderful and had great recommendations for dining. Vanessa was great and always so welcoming each afternoon. Mike was great in booking our tours. The rest of the staff was great. Moa was a terrific encourager each morning we dined in the restaurant. It is the small things that make an impact and they truly excel in them!
The lobby was clean & nicely decorated. The staff at the desk took care of us right away. Our gear was stored tho it was hours before check-in time. Everyone showed us great courtesy & made us feel secure. The location could not have been better, for dining, dancing & gallery hopping. The day & evening concierges were so helpful, it really made our trip memorable. We will most certainly visit here again.