On arrival and from the outside the hotel was a bit disappointing, due to its surroundings, however once inside our opinion changed to one of pleasant surprise. The reception staff were very friendly and efficient when booking us in and escorting us to our rooms. The rooms were the highlight, the dark wood furniture and louvered shutters which closed around the bathroom to provide privacy, gave a sense of a past colonial era of comfort and decadence. A very comfortable and spacious four poster tester bed formed the centrepiece of the room which also contained a settee and easy chair. A particularly nice touch was being served tea on arrival in our room, by a member of staff, from a traditional Chinese teaset.
Ken from Salisbury UK
Full of old-world charm, this historic Melaka hotel features its original porcelain flooring and vintage art in the lobby and …More
The reception had a little problem tracing my online booking but was resolved within 15min. The moment we stepped into our room at the 6th Storey, we like the clean and tidy room. The average room size is as expected of any standard 4-stars hotel and amenities include safe box, kettle completed with coffee/tea, iron with ironing board, TV and A/C with full self-adjustment panel for the temperature and fan speed. We stayed for 3 nights with free breakfast and newspaper at the door each morning. Breakfast was pleasingly good enough for a 4-stars hotel. Hotel staffs are polite and helpful. There is ample free parking surrounding the hotel, which is located at a good distance away from surrounding buildings - pleasingly quiet.
We were very happy with the choice recommended by Expedia via Trip advisor. The Hotel is very new, just over a year old. The Hotel is so beautiful, with painting, arts and sculpture at every corner.Beautiful and quality furnishings.A blend of history and art.
We discover that there are 2 stairways going up to the roof garden, lined with paintings. Service very good. Bath robs, hair dryer and slippers provided.Fresh coffee can be delivered to your room without any charge. They have 3 transfer services to the city area and 3 trips back.This is free, but need to book earlier. The pick up may be a bit delayed during peak seasons due to traffic jam.
It was easy to locate the Hotel as its at the fringe of the city, and no need to drive into the busy commercial area.
Book a Family suite with 1 king bed and 2 singles just nice for my family of 4. Room is cleaned & spacious that make it comfort. Free coffee & Chinese tea sachets with kettle. Room lights are bright with several switch controls. Maybe is because the hotel is new. Hope they can keep up the cleanliness. Good view. 5 to 10 mins walk to several big shopping malls. Free parking and come with 4 breakfast. Breakfast is normal but we are satisfied with the local breakfast. With the price I paid with 30% less as advertised, is worth the stay.
Hotel directly located at river is ideal for discovering main sightseeing spots per pedes. The overall impression is very good. The swimming pool area offers a beautiful view on river, ocean, and touristic spots.
I booked for twin room (2 singles) but got upgraded with triple room with 1 queen bed and 1 singles for absolutely free. With large bed and larger room, who doesn't love that right? We love the hotel ambient and we felt so comfortable!