Street view

Reviews of Artrip Hotel

2 out of 5
Artrip Hotel
Calle de Valencia, 11, Madrid, Madrid

Reviews

9.4

Exceptional

Rating 10 - Excellent. 514 out of 705 reviews" "
Rating 8 - Good. 170 out of 705 reviews" "
Rating 6 - Okay. 15 out of 705 reviews" "
Rating 4 - Poor. 5 out of 705 reviews" "
Rating 2 - Terrible. 1 out of 705 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. About a 20 minute walk from attractions. Parking is offsite and is quite expensive at 36 euros per night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Van, Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for an one night stay. Modern, clean and bright room. Walkable distance from lots of restaurants, grocery stores and landmarks.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, friendly staff, great location, within 15 to 20 minutes to the Plaza principal. We definitely will stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating staff who provided facilitated an extra early check in and great advice on tours and sightseeing opportunities close to the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artrip is a super nice hotel! Staff there are super nice and helpful. They provide free nice coffee and water which is very thoughtful. For people travel outside, free coffee and water means a lot! The hotel room is not big but has very nice and modern design, of course, it is very clean too. The location is excellent, walkable to everywhere but still you feel very safe in late night. I would recommend it to my friends whoever travels to Madrid!
Stayed 1 night in Jan 2024

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

ROBERTA, Bainsville

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Super friendly and very helpful. Rooms nice, very clean and fantastic shower. Only complaint would be the lack of counter space around the sink (none at all) and a very small mirror over the sink. Hard for 2 people to get ready.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very convenient. We will stay here when we come back Walkable to many popular sites and Metro station is in 2 minutes
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and close to the Reina Sofia museum. Not a tourist heavy area which my wife and I enjoyed. The property was small and our room was basic, clean and what we expected. The staff as the friendliest and the continental breakfast a plus.
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very friendly and helpful hosts. The hotel was very comfortable. It is close to train stations. We were only there on a stop over, so didn't get to explore the area. We would definitely stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Amenities
This was an excellent stay not only in Madrid rather my best pick for roughly the entire month we spent in Spain. Great location to all major sites that we wanted to visit and they were a lot. All walking distance which is a great! personal choice. Many restaurants and shopping including fruits stores and supermarkets great location indeed. Very Clean and management is very considerate they offer free water and coffee and trust me you need to drink lots of water after all the walking. What made this hotel exceptional our mind the friendliness of the staff members, as every other hotel the are pleasant. But, without a doubt we were received by the most kind and super nice receptionest that we never came across in all our hotel visits ever. Helena is without a doubt a difference maker. Her professional attitude and the way she spoke fluently in english and her calmness wow. We believe she is the greatest asset Artrip has. Had I known I would have stayed all the Madrid vacation on at Artrip. Wow indeed !!! Thanks Lena for everything wishing you all the best in your future. We hope you realize all your dreams. Dolly & Joe
Stayed 3 nights in Oct 2023

8/10 Good

William, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good shower. Good coffee machine.
Stayed 3 nights in Sep 2023

10/10 Excellent

Troy

Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This little hotel was so clean and modern. Also, there is a small, simple lobby with an attendant who was very nice. I would definitely stay again. It was near the train station which I needed. Unfortunately, the area was a bit sketchy.
Stayed 1 night in May 2023

10/10 Excellent

Lynn

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A great find near the centre of Madrid and walkable to most attractions. Very good value and will look to stay here again next time

10/10 Excellent

GEOFFREY, Champaign

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel. Spacious, clean room with great bed. Staff was really nice and very helpful regarding restaurants, sights, getting around city. Hotel itself has a lot of character but still feels modern - rare combination. Highly recommend!
Stayed 2 nights in May 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not fault this hotel Javier was great at check in he gave great recommendations. The room is extremely clean and spacious. The location of the hotel is brilliant it takes 5-10 mins to walk to the hustle and bustle or one metro stop. I stayed over my birthday and was greeted one day to a complimentary bottle of cava on the toon which is a very classy touch
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, lovely, quiet. Only ten rooms. Nice breakfast. Very nice staff.
Stayed 4 nights in Apr 2023

8/10 Good

Zaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical and value for money
Good value for Madrid, and we’ll situated for Atocha station
Stayed 3 nights in Mar 2023

10/10 Excellent

PATRICIA

Liked: Staff & service, amenities, property conditions & facilities
From checkin to check out, everything was closely attended to. Details about the hotel and surroundings, revmcommendations and assistance were provided with warmth, professionalism and willingness. It was so welcoming.
Stayed 1 night in Mar 2023

10/10 Excellent

Lee

Stayed 1 night in Mar 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location, rooms and staff. Breakfast area is well design and food just perfect. Despite all that, the price was fair, easy check in-out process. I will use this hotel again.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great little hotel
Lovely. The room was beautiful, clearly a lot of attention went into designing it. It was thoughtfully done. The staff were enthusiastic and very accommodating. The lobby area and hallways are small so watch out if you have big pieces of luggage. Very close to the train station. A market very close by. Just a great little place.
Stayed 1 night in Dec 2022

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic - it was walkable to most major attractions and there was access to public transport. The staff was also very friendly.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and friendly staff
It was our first time in Madrid so we had many (silly) questions, but the Artrip team took care of us. Robert and Emma were especially helpful...printed train tickets, suggested restaurants, were always available to help. Would highly recommend this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Sara E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for exploring Madrid. spacious and clean.
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay!
The owners, brothers Roberto and Miguel, were helpful and friendly. I place is very well designed, comfortable and convenient.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Madrid
Excellent renovated old building is a new, modern, thoughtfully designed hotel. Good walk (easy metro) to Sol, palace and cathedral, and Centro. Easy walk to Retiro and train station. Lavapiés metro stop and grocery are just down the street. Staff and owner are super energetic. Neighborhood is the artsy district of Madrid and the most Spanish of the neighborhoods in which we stayed. Do the walking tour boklet that they give. Get to La Canibal!! Very positive experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff very helpful and friendly
Stayed 6 nights in Jun 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Madrid,
Well what to like, great place fantastic staff, thanks so much to Roberto who was amazing. Can’t wait to go back.
Stayed 4 nights in Jun 2022

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night stay - would definitely recommend
Stayed 1 night in May 2022

10/10 Excellent

Dong Hyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quality breakfast and free coffee service, spacious & clean room, comfortable beds, etc. Everything was perfect!!! Would come back to Artrip if I visit Madrid again. Only thing, Wifi connection was unstable from the second day. However, I did not have time to check with the staff. Maybe issues with my devices?
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an excellent location. Wonderful helpful staff.
Stayed 2 nights in May 2022

10/10 Excellent

Delbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk to Metro. Twenty minute walk to downtown. Extremely diverse neighborhood.
Stayed 9 nights in Mar 2022

10/10 Excellent

Tasmia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Artrip. Firstly, I should mention the wonderful staff, Roberto and Esther, who helped us out in various ways. We were supposed to do a pre-departure PCR test before our flight to Singapore. However, due to a public holiday in Madrid, most of the PCR test centres were closed. Esther went out of her way to find a test centre for us and did the registration on our behalf. Roberto helped us by allowing early check in and extending our check out by 2 hours. Very happy with their service!
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Week-Long Stay
Excellent layout in a relatively quiet part of town. Very clean, and a very helpful staff.
Stayed 6 nights in Oct 2021
Response from r on 23 Nov 2021
thank´s a lot David. Hope see you again.

10/10 Excellent

barry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A true gem of a small hotel well located near atocha train and three top museums friendly and helpful staff i have been here teice. Modern rooms . updated and clean
Stayed 2 nights in Oct 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent....excellent
The hotel and the reception gentleman were excellent and couldn’t be more pleasant and helpful. This should be a minimum 3 star and we have stayed in worse 4stars. Very modern.
Stayed 2 nights in Aug 2020

10/10 Excellent

Khaled, Toronto, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple of nights. The place is very cozy, close to the train and supermarkets. The staff is super friendly. We met the owner and told us great stories about the history of the building. The room was clean, and the staff provided us with a mobile internet device to use for free. The staff is great and we enjoyed our stay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Bevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern gem in a great location
Clean and comfortable. Great location near Retiro Park and the big museums. Very friendly staff. Nice big rooms. Highly recommend
Stayed 1 night in Feb 2020

10/10 Excellent

Steve, Berwick-on-Tweed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and excellent friendly staff who spoke excellent English.
Stayed 4 nights in Feb 2020

10/10 Excellent

janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Family Run Hotel
We go to Madrid every few months for a couple of days. Stayed in various hotels in this area. It’s in walking distance of Atocha station & to many cafes, museums & places of interest. The Artrip has been our favourite so far. Ultra clean and modern. Staff and owner are super friendly. Their room booklet gives details of 2 great walks with historical info. Plus they have free tea/coffee and biscuits in the dining room all day long. Nice touch! Will definitely stay again on our next visit.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value via Expedia (under €170 for two nights)
Stayed 2 nights in Feb 2020