Motel 6 South El Monte, CA - Los Angeles Reviews

Check availability

Reviews of Motel 6 South El Monte, CA - Los Angeles

Motel 6 South El Monte, CA - Los Angeles

1228 N. Durfee Ave, South el Monte, CA

6.8

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

2/10 Terrible

Danny

20 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

2/10 Terrible

Orlando

Business traveller, Travelled with partner

18 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst . Dirty bed sheets , filthy towels , dirty floors . It was a mess . I would not stay at this motel 6 ever again.

Stayed 1 night in Mar 2024

Response from Brand Experience Team on 27 Mar 2024

Hi Orlando,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Rita

Travelled with family, Business traveller

9 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty dangetous

Stayed 1 night in Mar 2024

Response from Brand Experience Team on 20 Mar 2024

Hi Rita, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Brat

27 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Nisar

9 Jan 2024

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

1 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

8/10 Good

Sopheap

Travelled with partner

26 Dec 2023

Liked: Staff & service, property conditions & facilities

Motel 6 in El Monte is the one My boyfriend and I stayed at. I enjoyed the fact that they are very high security and their rules are pretty strick. I felt very safe there.

Stayed 1 night in Dec 2023

Response from Nancy Y. on 3 Jan 2024

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Verified traveller

20 Nov 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Satisfied with the stay

During my stay at the hotel, I experienced some issues that affected the quality of my stay. Firstly, I noticed a strong odor of cigarette smoke in the room, which was quite unpleasant. Additionally, I observed that the room was not properly cleaned, as there was visible dirt remaining. Moreover, there was mold on the shower curtain, and unfortunately, I even encountered some cockroaches crawling on the wall.

Stayed 1 night in Nov 2023

Response from Nancy Y. on 29 Nov 2023

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Ana

Travelled with family

12 Nov 2023

Stayed 1 night in Nov 2023

8/10 Good

Daniel

8 Nov 2023

Stayed 1 night in Nov 2023

4/10 Poor

Nancy

Travelled with partner

30 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Not staying there ever again!!

Stayed 1 night in Oct 2023

Response from Nancy Y. on 7 Nov 2023

6/10 Okay

Jennifer

Travelled with pets, Travelled with partner

21 Oct 2023

Liked: Staff & service

Disliked: Cleanliness

Staff is very friendly. Booked a non smoking room but it had a ash tray with ashes and room smelled like cigarettes. Bed sheets had holes in them from cigar burns. Rooms need to be deodorized.

Response from Brand Experience Team on 1 Nov 2023

Hi Jennifer,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Karessa

17 Oct 2023

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Oct 2023

2/10 Terrible

Rene

Travelled with pets, Travelled with partner

17 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very filthy place to stay at. From the bathroom to the floors to the bedding The bedding had blood stains covered by another sheet. Two very thin sheets provided as covers The pillows were also filthy

Stayed 1 night in Sep 2023

Response from Brand Experience Team on 27 Sept 2023

Hi Rene,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Christian

Business traveller

11 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ample Trucker Parking, but disgusting room!

Traveling thru the state of California in my box truck and need a quick rest/shower so I stopped here as it was close by, there was availablility snd AMPLE parking for my box truck. Parking lot for truckers is great! As most Motel 6 parking they always accommodate truckers. So that was not an issue. The problem was the room! It was disgusting. Smelled like cigarette, cigarette burns on the sheets/ comforter. The bathroom was gross. Honestly I don’t think the room was cleaned and if it was… wha a poor job. I slept for a couple of hours because I was dead tired but I couldn’t bring myself to take a shower. It was NASTY!!

Stayed 1 night in Sep 2023

Response from Brand Experience Team on 19 Sept 2023

Hi Christian,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Susan

10 Sept 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Terri, Casa Grande

Travelled with family and small children

8 Sept 2023

Liked: Amenities

The room was nice and clean. The beds were comfortable. Overall, this was a nice place to stay.

Stayed 1 night in Sep 2023

4/10 Poor

Gonzalo

21 Aug 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

cockrach around the while room , furnitures amd bed.

Stayed 1 night in Aug 2023

Response from Brand Experience Team on 29 Aug 2023

Hi Gonzalo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Bethsabel

11 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room are very dirty. Sheets not clean ,bathroom nasty , bed bugs , roaches. Stay away from this place.

Stayed 1 night in Aug 2023

Response from Brand Experience Team on 23 Aug 2023

Hi Bethsabel,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Troy

11 Jul 2023

Stayed 1 night in Jul 2023

6/10 Okay

Dennis

14 Jun 2023

Disliked: Cleanliness, property conditions & facilities

I’ve stayed before on the right side of the place and it was fine ,had everything I needed ,, stayed on the left side and first room was dirty ,, dirty bed covers and floors ,, I went and asked for another room ,, second room was dirty too not as bad as the first one ,, the next day in the morning when about to leave there was no water smh

Stayed 1 night in Jun 2023

Response from Brand Experience Team on 27 Jun 2023

Hi Dennis,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Mirna

Travelled with partner

3 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Located in an safe area, online reservation is easy

Stayed 1 night in Jun 2023

2/10 Terrible

Carolina

Business traveller, Travelled with pets, Travelled with partner

31 May 2023

Disliked: Cleanliness, property conditions & facilities

This motel was really gross. It’s what you imagine a hotel that street level pimps and drug dealers would use to work and party at. Super dirty inside and outside, room smelled like cigarettes and like people were doing crack there right before we walked in. The bedding was torn and falling apart and the bathroom is a place I wouldn’t shower in. The guy who checked us in at the armored window was nice enough but it was just too gross. I would t stay here and I definitely wouldn’t bring kids here. We tried to stay because of location, free parking, and free pet stays but wasn’t worth it and immediately checked out and found another hotel.

Stayed 3 nights in May 2023

Response from Nancy Y. on 15 Jun 2023

Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Jesús

28 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I check in and went out to the store when I got back my room was given to another person, the manager gave me another dirty room, the worst motel 6 experience

Stayed 1 night in May 2023

Response from Brand Experience Team on 6 Jun 2023

Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Joe

27 May 2023

Stayed 1 night in May 2023

4/10 Poor

Patricia

Travelled with pets

23 May 2023

Disliked: Staff & service, property conditions & facilities

Bugs in/ around seal of microwave. Faucet in bath was broken. Otherwise it was okay

Stayed 1 night in May 2023

Response from Brand Experience Team on 31 May 2023

Hi Patricia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Ana

Business traveller

24 Apr 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Infested!! Walked in and walked right out.

Stayed 1 night in Apr 2023

Response from Nancy Y. on 4 May 2023

10/10 Excellent

Mirna

Travelled with group

17 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For a first time reserved online, it was easy and location was quite, room was clean.

Stayed 1 night in Apr 2023

Response from Brand Experience Team on 25 Apr 2023

Hi Mirna,Thanks for your review, we really appreciate the support. Lilith#Team6

4/10 Poor

Javier

4 Apr 2023

Stayed 1 night in Mar 2023

8/10 Good

James Edward

13 Mar 2023

Liked: Staff & service, amenities, property conditions & facilities

It's a large property and a decent place to stay. They could go over the areas in the room better when it comes to cleanliness yet I've seen worse. No issues with noisy neighbors and plenty of parking. Would good back.

Stayed 1 night in Mar 2023

Response from Nancy Y. on 22 Mar 2023

We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Arthur

Travelled with family

6 Mar 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

This is one of the worst motel 6 that I've stayed at for one it was nasty and very dirty sticky walk way the parking lot had oil stains. The room had graffiti and the curtains were falling homeless looking in the dumpster for cans i will never return here i would suggest for anyone to stay somewhere else!!

Stayed 2 nights in Mar 2023

Response from Nancy Y. on 16 Mar 2023

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Blanca

27 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

10/10 Excellent

CHRISTINA

27 Feb 2023

Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

13 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2023

Response from Brand Experience Team on 21 Feb 2023

Hi Margaret,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Tie

4 Jan 2023

2/10 Terrible

Jesus

31 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Jesus, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Josephine

1 Dec 2022

10/10 Excellent

crystal

Business traveller

16 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Crystal,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Robert

Business traveller

4 Nov 2022

Liked: Staff & service, property conditions & facilities

I stay here for business and just need a bed and a shower. property looked clean until cockroaches pop up in the bathroom its a very consistent here

Response from Brand Experience Team on 21 Feb 2023

Hi Robert,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Veronica

31 Oct 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dirty roaches, and the bed looked like it was previously used and not cleaned. Overall the worst place I have stayed at.

Stayed 1 night in Oct 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Veronica,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excellent

Leticia

28 Oct 2022

Stayed 1 night in Oct 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Leticia,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Verified traveller

Travelled with family

12 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible staying

The motel 6 it was terrible, the room that stayed has cockroaches, dirty room. The toilet didn’t flush well. the service was horrible the guy took forever to gave me the key honestly I do no not recommend this motel.

Stayed 2 nights in Oct 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

olivier

Business traveller

5 Oct 2022

Disliked: Cleanliness, amenities, property conditions & facilities

I rarely write reviews but I can’t help it on this one: absolutely disgusting room. Dirty floor, walls, and curtains. Bad Smell, terrible mattress, holes in curtains… towels felt like rags to mop the floor. I give it a zero and would go lower if I could. Shame on this place

Stayed 1 night in Oct 2022

Response from Brand Experience Team on 21 Feb 2023

Hi Olivier,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Cassandra

Travelled with family

2 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book a two bed room, was given a one bed room on check in. Found two small roaches near sink. Gentleman at front desk was rude and not accommodating.

Stayed 1 night in Oct 2022

6/10 Okay

Joel

29 Sept 2022

Stayed 1 night in Sep 2022

2/10 Terrible

Allen

18 Jul 2022

Liked: Staff & service

Disliked: Cleanliness, room comfort

Roaches in room

The room had roaches in it. I was waken by a roach crawling on me and as I was packing my bags it was a roach in my cloths and I seen what looked like to a bed bug on the wall. I’m requesting a refund and I really wasn’t comfortable with our stay

Stayed 1 night in Jul 2022

Response from Brand Experience Team on 29 Jul 2022

Hi Alen, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 Good

Susan

5 Jul 2022

Stayed 1 night in Jul 2022

4/10 Poor

Maria

Travelled with group

5 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

The room floor was disgusting dirty. Walked to bathroom and back with my socks and socks turned black, they left a dirty used towel hanging the shower has so much soap scum looked very dirty.

Stayed 1 night in Jul 2022

Response from Brand Experience Team on 29 Jul 2022

Hi Maria, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Natalie

Travelled with family and small children

14 Jun 2022

Disliked: Cleanliness, property conditions & facilities

The photos make the property look much more updated than they actually are. There were cockroaches in the room.

Stayed 1 night in Jun 2022

Response from Brand Experience Team on 29 Jul 2022

Hi Natalie, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Lilith #Team6

6/10 Okay

Jasmin

Travelled with family

6 Jun 2022

Liked: Staff & service, room comfort

Disliked: Cleanliness

Walking into the room I immediately notice the floor was dirty , walked into the bathroom toilet was dirty looked into the tub wasn’t cleaned. No toilet paper! The bed only had one pillow bed comforter was dirty! This was a complete shock since we had book this location multiple times and had never been more disappointed!

Stayed 2 nights in Jun 2022

Response from Brand Experience Team on 29 Jul 2022

Hi Jasmin, We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith #Team6