Terrace/patio

Reviews of Hotel Silver Lake

3 out of 5
Hotel Silver Lake
250 Silver Lake Blvd, Los Angeles, CA

Reviews

5.6
Rating 10 - Excellent. 140 out of 1001 reviews" "
Rating 8 - Good. 171 out of 1001 reviews" "
Rating 6 - Okay. 225 out of 1001 reviews" "
Rating 4 - Poor. 188 out of 1001 reviews" "
Rating 2 - Terrible. 277 out of 1001 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Could be better
Customer service was great and they were able to accommodate and fix all issues that were presented but when we checked into our room, the AC unit didn’t work and the door wouldn’t lock properly and they needed security to let us in for first 24 hours until we had maintenance come up and install a strike plate for the door to be truly secure. The bed was very comfortable but the floor inside the room was extremely dirty. Don’t walk barefoot without wipes by the bed!!!
Stayed 3 nights in Aug 2023

8/10 Good

Wayne

Liked: Staff & service
There is a large staff of security people on the property and it is very safe. Room was clean, bed comfortable, location convenient to freeway.
Stayed 5 nights in Oct 2023

2/10 Terrible

Gabriel

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If you truly only need a place to sleep and are desperate I guess this place could maybe work out for you however I genuinely recommend trying anywhere else first. Help desk was okay but unfortunately it's the location and the people who booked the rooms as well as the random people that walk onto the property that make it bad. As soon as I stepped into my room there was a foul stench which made me immediately return the key and look elsewhere and immediately gave everything back and did not stay.

10/10 Excellent

Mayra

Stayed 2 nights in Aug 2023

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment i stepped into the hotel it had a bad smell. The elevator and stairs smelt bad. There was no toilet paper. There was flies everywhere and the rooms where not clean.
Stayed 3 nights in Jul 2023

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
very unkept hotel. dirty common areas. room was clean. air conditioner worked. unsafe shower-slippery.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Contact High
Room smelled like marijuana when we first walked in. Took several hours to get the smell out.
Stayed 1 night in Jul 2023

2/10 Terrible

Joshua

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The images on hotel.com looked nothing like the actual room. I booked a room with 2 queen beds, which they dont offer. Instead we got 1 bed with no blankets, and an uncomfortable pull out bed also with no blankets. We stayed for 2 days and did not get new towels or any kind of cleaning service. There was trash and garbage everywhere. We felt like someone was going to break in at any point. Not a safe area.
Stayed 2 nights in Jul 2023

6/10 Okay

horacio

Stayed 1 night in Jun 2023

2/10 Terrible

Lynn

Travelled with family
Disliked: Cleanliness
A bike junk yard by the front door, sticky floors, unleashed dogs, and so much more....
Stayed 2 nights in Jun 2023

2/10 Terrible

Patrick

Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Adrian

Stayed 1 night in Jun 2023

4/10 Poor

Yolly

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in Room was not clean from previous guest
Stayed 2 nights in Apr 2023

2/10 Terrible

Donny Laserow

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2023

2/10 Terrible

Ron

Travelled with family
Disliked: Staff & service
Sleepless in Silverlake
Usually stay here when visiting from out of town but the last stay was unbearable. Sign in lobby says no visitors. Room next to me had over 20 visitors up all night and outside my door. Called manager twice, still no solution. Left at 3 am exhausted from no sleep.
Stayed 1 night in Jan 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Feb 2023

2/10 Terrible

Vanessa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The WORST experience ever! Pictures are fake. Area is dangerous , rooms smells terrible I found bugs and dirty everywhere.
Stayed 1 night in Feb 2023

4/10 Poor

Jerome

Travelled with partner
The place smells and too dirty
Stayed 1 night in Feb 2023

8/10 Good

caesar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Jagadeesh

Disliked: Cleanliness
Stayed 1 night in Feb 2023

4/10 Poor

Johana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in the room they gave us had a leak exactly in the toilet, the toilet was super old, and the noise of the next room is heard very well, very noisy neighborhood 😠
Stayed 1 night in Jan 2023

2/10 Terrible

Denisse

Travelled with family and small children
Disliked: Cleanliness, staff & service
Its old and all the couches are stained there was hair on the bed it smelled bad too
Stayed 1 night in Jan 2023

2/10 Terrible

Abdullah Hakan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Isaac

Disliked: Cleanliness, property conditions & facilities, room comfort
I know it was very last minute decision with a discount price so I understand but I did have to pay for my stay. Upon arrival the room was not ready and not sure why I was thrown into this room. No towels,
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Let’s just say the room was not cleaned at all no linens, no remotes for the TVs, needles behind the furniture, horrible. I asked to switch rooms and when I did that room was not cleaned as well.
Stayed 1 night in Jan 2023

10/10 Excellent

John

Stayed 1 night in Dec 2022

6/10 Okay

Quantrell, Los Angeles

Travelled with partner
Disliked: Property conditions & facilities
The room was ok I guess. There was a slight stain on the blanket. The jets on the hot tub stopped working and we couldn’t get the tub stopper up to drain the tub. The area was a little sketch but we were only stopping for one night. Not the worst but not the best

8/10 Good

Bennie

Liked: Staff & service
The property looks dangerous and the room was not that clean
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small issues
The only issues I had with my experience was that when I took a shower there was no hot water. Secondly, bring my stuff up to the room on the cart not knowing it only stops on the 3rd floor. There was no access for getting the cart up to the 4th floor.
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I wouldn’t
Not ideal. My room was stale, headboard had a big punctured hole, shower had black mold spots up towards the ceiling and wall, the wall & paper were pealing in the bathroom, floor tiles were cracked & broken, the floor boards had dust and dirt all over them. The sink was leaking all over the vanity and there was dried blood spots on the shower curtain along with comforter. I walked for a moment without socks and the floor was dirty…the staff wasn’t exceptionally kind, and pretty positive there are goats living in the property behind the hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Henry Aaron

Stayed 1 night in Dec 2022

10/10 Excellent

Humberto

Stayed 1 night in Dec 2022

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. This place is dirty and front office is rude. Worst place to stay in.
Stayed 1 night in Nov 2022

6/10 Okay

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service
Affordable stay
Stayed 3 nights in Nov 2022

4/10 Poor

Madison

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Maricela

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Erik

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dirty inside and outside. Me and my wife felt very unsafe and we would like a refund
Stayed 1 night in Nov 2022

2/10 Terrible

Alexis

Stayed 1 night in Nov 2022

8/10 Good

Mehran

Business traveller
Liked: Room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled like cigarettes, when i opened the microwave there was really bad smelling food in there I'm guessing from the previous guest, that night I saw roaches on the ground. I checked out the next day a day early.
Stayed 2 nights in Oct 2022

6/10 Okay

Adrian

Travelled with group
Disliked: Staff & service, property conditions & facilities
Terrible service No amenities
I've stayed here a few times in the past and it was fine This time was awful The elevator was broken, the attendant was stoned or something The security guard had to wake him up after I rang the bell a few times
Stayed 1 night in Oct 2022

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Aceptable el hotel para un paseo por Los Ángeles para llegar a descansar
Stayed 2 nights in Sep 2022