I booked luxury room, they gave a ground floor of accessibility room which full of stinky smell.
I could not change room no matter up or down grade the room when checkin, it because the booking through Expedia, not direct to them. The manager ignored to talk to us and left the office. After 20 mins disputes with the staff, we finally got down grade to room which is acceptable.
Motel 6 Rose Mead given us the worst experience ever had !!!