Front desk customer service was good. I checked into an accessible room with my disabled mom but the room was not accessible, only barely the restroom. The room was not because I was unable to maneuver her wheelchair in between the beds smh. The “accessible” bathroom open outwards causing the 2nd bed to stop it from opening all the way. It was disappointing because we stayed in an accessible room that was not really accommodating so it was a huge inconvenience. I found a small spider climbing on the walls and the only reason I didn’t ask to change rooms was because I had already took my Mom a shower for the evening. While showering the entire bathroom floor got wet causing the entire front half of the room to flood. We asked for towels to clean up the flooded floors and had to send my children back twice. Of course our luggage got wet from the flood. Me and my family enjoy our stays at Motel 6 but this was the most disappointing stay. Front desk customer service was ok, but everything else in the room was completely unsatisfactory.