Castleton Hotel

3.0 star property
Comfortable hotel, walk to Hyde Park

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Castleton Hotel

Photo gallery for Castleton Hotel

Exterior
Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Exterior

Overview of Castleton Hotel

5.4

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
The price is RM 363
Price available on 31/03/2024

Explore the area

164-166 Sussex Gardens, London, England, W2 1UD
  • Popular LocationThe Sussex Arms1 min walk
  • Popular LocationLondon Paddington Station3 min walk
  • Popular LocationLondon Victoria Rail Station12 min drive
  • Popular LocationLondon St. Pancras Station14 min drive
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Room options

Double Room

cleanliness

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Wardrobe
  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

cleanliness

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Wardrobe
  • 14.00 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

cleanliness

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Wardrobe
  • 22.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

cleanliness

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Wardrobe
  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room (1 single bed)

cleanliness

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Wardrobe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

London

Castleton Hotel is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium.

What's nearby

  • Hyde Park - 5 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 4 min drive
  • Buckingham Palace - 7 min drive
  • Kensington Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • The Bear - 3 min walk
  • Angus Steakhouse - 4 min walk
  • Sawyers Arms - 2 min walk
  • The Dickens Tavern - 2 min walk
  • Paramount Lebanese Kitchen - 2 min walk

About this property

Castleton Hotel

Hotel near Hyde Park
Close to Marble Arch and Royal Albert Hall, Castleton Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a local area shuttle and smoke-free property
  • Tour/ticket information, concierge services and a front desk safe
  • Luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff, overall condition and location
Room features
All guestrooms at Castleton Hotel offer comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London

Frequently asked questions

Is Castleton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Castleton Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Castleton Hotel on 31 Mar 2024 start from RM 362.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castleton Hotel?

Self-parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Castleton Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castleton Hotel?

Checkout is at 11 AM.

Where is Castleton Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Castleton Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 22 out of 215 reviews" "
Rating 8 - Good. 41 out of 215 reviews" "
Rating 6 - Okay. 45 out of 215 reviews" "
Rating 4 - Poor. 47 out of 215 reviews" "
Rating 2 - Terrible. 60 out of 215 reviews" "

4.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Staff & service
You get what you pay for. The location is unbeatable. Between Paddington and Hyde Park. Management could do a better job of fixing easy things - carpet stains, loose bathroom fixtures etc but honestly, the room rate you pay here competes with dorm hostel rates in London. So just set your expectations.
Stayed 2 nights in Mar 2024

4/10 Poor

Tamir

Disliked: Cleanliness, property conditions & facilities
The room was poorly maintained, clearly not maintained for a long time. It was also dirty. The mattress on the bed was completely worn out. The television did not work. The bathroom was extremely small. Finally, the room was close to machines that rattled annoyingly all day long. In this context, the price of the room was very high considering the state it was in.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Carli

Liked: Staff & service
Disliked: Cleanliness

2/10 Terrible

Abhay

Disliked: Cleanliness, amenities, property conditions & facilities
I know London is very expensive and you cannot expect too much for the price, but this is definitely the worst experience in a major city. At this price you might as well save some money and spend a night in a hostel. Major problems? 4 floors but lift does not work. Water is not potable Bigger problem? Staff did not mention this at check-in so had to do 2 treks, with bags and then after buying water. When asked why the staff member did not say this at check-in, he nonchalantly replied "you did not ask". Who the hell asks if water in a major first world country capital is potable or not? Of course he barely had time to be this flippant as i had interrupted his unending phone calls.

10/10 Excellent

tejanandreddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect.
Stayed 2 nights in Dec 2023

4/10 Poor

Gab

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was well located. The bed was very comfortable. I didn't have drinkable water in the room. During my stay i had to ask to clean the garbage in the roomand ask for toilet paper in kleenex. The room was not vaccum during my stay. I was told if I wanted room service to go to the reception desk. Would suggest to have some hook a table and a chair in the room. A small dresser. Lack of space in the closet 2 hangers.
Stayed 16 nights in Dec 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Average- clean bed was what I needed
The hotel is average. However, based on the princess I’ve paid good enough. Clean bed all I needed. However, the shower was terrible! It was barely going when it was hot and when I reported to the hotel they done nothing on it. So I couldn’t wash my hair.
Stayed 2 nights in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Guy

Stayed 1 night in Dec 2023