Outdoor pool, pool umbrellas, pool loungers

Reviews of Sudamala Resort, Senggigi

4.5 out of 5
Sudamala Resort, Senggigi
Jalan Raya Mangsit, Batu Layar, Senggigi, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 171 out of 223 reviews" "
Rating 8 - Good. 37 out of 223 reviews" "
Rating 6 - Okay. 14 out of 223 reviews" "
Rating 4 - Poor. 0 out of 223 reviews" "
Rating 2 - Terrible. 1 out of 223 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Everything great…. Especially the staff!
Stayed 3 nights in Feb 2024

8/10 Good

Abdulla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amazing hotel. Restaurant staff need more training held my hand up on table for 20 minutes and shouting for attence. Hotel claims to have 24 hours front desk called at 4 5 and 6 o'clock for someone to check blocked toilet but no answer other than that fretty good...
Stayed 2 nights in Jan 2024

10/10 Excellent

Jimmy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic quiet place away from the hustle, amazing food and a fantastic Chef! Excellent hospitality 👌 5 star
Stayed 4 nights in Aug 2023

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and beautiful decorated. Its super clean. The staff and the chef were great. We loved the attention to details as the delivery of the sleep time story.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sudamala is superb!
Loved my sunset view suite. We often sat on the patio in the mornings with coffee to watch the waves /surfers and the sunsets were beautiful. The service level from all staff was amazing. The spa treatments were excellent. Food was consistently delicious. Senggigi Town is a short taxi ride away.
Stayed 7 nights in Dec 2022

10/10 Excellent

Masayoshi

Stayed 5 nights in Dec 2022

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at Sumala resort! Our room was beautiful with an amazing view, the food was fantastic and the pool so fun! The staff were so great with the kids and made sure we were well taken after! Definitely recommend as a beautiful get away from the hustle of Bali!
Stayed 3 nights in Oct 2022

10/10 Excellent

Jozsef

Stayed 2 nights in May 2022

6/10 Okay

Sam, New Jersey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I visit the beautiful island of lombok a lot and i try different hotels. The area where Sudamala is located is convenient with some stores around. The resort is kind of small with only 35 rooms. I wouldn’t rate it as a 5 stars hotel, i would give it 4. There aren’t many things to do in the resort. THE ROOM:I had the pool villa, the room was spacious and the pool was of a good size. The villas have different designs, despite us requesting the white interior villa, we were given the wooden one, which wasn’t bad. The room was clean overall, but some stains here and there (not a big deal). The rain forest shower was amazing. The safelock wasn’t screwed into the wood, which means anyone can easily carry it and steal it. The air conditioning was great. The coffee machine didn’t work properly. There were many bed bugs and flies, despite the great efforts put by resort management. Frankly, i think the resort is overpriced, I paid around $250 for the villa, i think 180 would be reasonable. The staff were absolutely amazing, super helpful. They are always there for u. When I arrived I was warmly welcomed, the staff took an initiative to provide us with a free sandwich because I arrived past 10:30 PM (the closing time of their kitchen). The food is very good, but the breakfast is not buffet, and kitchen is not 24/7 which gets u disappointed sometimes. Overall, it is a good property that needs to lower its price and try to live up to the 5 stars standards.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2020

6/10 Okay

Bhfdryn

Liked: Cleanliness, staff & service, amenities
Windows are not filled by glass so mosquitoes get in easily
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort with Exceptional staff and Service
Fabulous resort in a quite secluded spot in Lombok. Exceptionally staff who go well out of their way to make you feel welcome. It being a small resort of 35 rooms, the staff get to know guests well and create a family type atmosphere. We were upgraded to the Sunset Room where we could view the sunset from the balcony with the beach right at the door step. Food exceptionally good with focus on quality (tasty a la carte breakfast). Had chance to meet the owner of the resort who was a real gentleman. Highly recommend this resort if you want to really relax and want your batteries recharged!
Stayed 7 nights in Nov 2019

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zing
Amazing place amazing views we stayed in a sunset view room which was true to its title bathroom was huge staff super friendly located in a quiet part of the island
Stayed 5 nights in Nov 2019

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous hotel, quiet area, close to Ubud center. Beautifully decorated rooms, nice breakfast.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Both myself and my wife had a wonderful time at Sudamala. Perfect honeymoon stay. Every single staff member was amazing. They were always helpful and joyful to be around. The villa was stunning. Food was excellent and the proximity to the beach was the icing on the cake. The Spa was luxurious and very relaxing. This was a holiday to remember. They offered tours which was safe and very enjoyable. Waterfall is a must visit! They also served halal food which was important to us. Overall I would give this 10/10 and thinking of returning next year again! Thank you to everyone at Sudamala for making this a memorable stay.
Stayed 5 nights in Sep 2019

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they provided bedtime snack - cookies and a bedtime story. However, the espresso machine wasn’t working. Perhaps they could cover the cover over the bathtub too.
Stayed 1 night in Aug 2019

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest is king
An amazing hotel with fantastic staff.Excellent food. The rooms are spacious and very stylish.Turn down service every evening with homemade cookies and a local bedtime story.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were just beside the beach and the view was awesome. Staff was very friendly and able to converse in English well.
Stayed 2 nights in Jul 2019

2/10 Terrible

Adam, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Private Villas are in terrible condition!
I booked this hotel and the private villa due to good reviews, but unfortunately what I found was the total opposite. The room on check in was dirty, left over crumbs of the last guests food still all over the floor, melted chocolate getting stuck to my feet and the floor inside dusty. the front door was broken as well as the bathroom door and also the AC wasn't fixed. so instead of spending my first day relaxing in my private villa, i was forced to be outside whilst things were being fixed in the room. even then the bathroom door was never fixed meaning that every night because of high winds it would rattle and wake me up throughout the night. When picking up the phone to call the front desk, the smell was unbearable from the handset and on further inspection it was clear it hadn't been cleaned at all for months. the same goes for the safe, oily fingerprints all over the safe. general cleanliness was terrible. there was mould on the walls behind the bed, and a terrible urine smell coming from the mini fridge. the shower drain would back up meaning you were standing in dirty water whilst taking a shower. the bath was never used because it wasn't cleaned on arrival and the water smelt strongly of sulphur when the taps were turned on. aside from the villa, unfortunately restaurant staff took forever to understand and take orders, and were not able to change much to suit dietary needs, it was a struggle every morning trying to explain what we wanted from an already limited menu
Stayed 7 nights in Jun 2018

8/10 Good

KLew, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Cosy
Boutique, full of privacy and yet family orientated & kids friendly. Ground floor room next the pool has great accessibility. Staff extremely friendly w/ local hospitality & evening fire performance. The only nuisance were the mosquitoes in the room & sand flies on the not so clean grey beach.
Stayed 3 nights in Jun 2018

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing!
We staying in a Villa with private pool, which was just amazing. Staff is very friendly and happy to help wherever they can. Breakfast was fine, too. Food, drink and spa prices were a bit over the top in my opinion, we would have consumed much more otherwise.
Stayed 4 nights in Jun 2018

10/10 Excellent

Alice, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
This hotel was just perfect. Beautiful set up, everything done to perfection. Incredible food and lovely staff. I will definitely be trying to go back! I LOVED it!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating by providing us a late night dinner despite the restaurant being closed and opening early for breakfast when we had an excursion planned. It was a magical 4-night stay. Thanks to all!
Stayed 1 night in May 2018

10/10 Excellent

Monique

Liked: Staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Sneha , Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Slice of Paradise!
My husband and I celebrated our first wedding anniversary getaway at Sudamala Suites and it was a lovely choice indeed! The lodge made it a point to remember our special day and sent us celebratory pancakes and the staff also wished us in person! :) Our beachfront sunset view suite was up the stairs with a balcony and an outdoor shower just like in the pictures. It was so dreamy! They have a beautiful spa on site where I had a seashell massage and my husband a Balinese massage. We absolutely loved it! It was a couples' massage in the same spa room and the therapists turned out to be highly skilled. After the massage, they treat you to a bowl of fruit and some divine ginger and lemongrass tea. I also went on to have a facial the following day and it was lovely and rejuvenating. So much so that I kept drifting off! It was low season and the beach was solitary and serene. :) We loved swimming in the ocean! The sunset views from our suite were magnificent! We had a couple of gorgeous rainy afternoons too! Their restaurant was called Olah Olah and served some delicious food! Was a good mix of Western and authentic Indonesian food. We mostly stuck to traditional fare and didn't regret it! Great flavours and also decadent desserts! The staff went out of their way to make us feel special and were extremely friendly!! Right from the driver to the receptionist, the waiters and the massage therapists! It was 3 days of absolute bliss! Highly recommended! :)
Stayed 3 nights in Apr 2018

10/10 Excellent

Pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place!
I had two perfect days at Sudamala. I did walk at the beach, both ways. Had amazing time. One tip: when you go to the beach, instead of getting into the water right in front of the hotel, go left or right. Especially on the right when the beach sand turn black, the place is perfect to swim.

10/10 Excellent

Dan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So peaceful
A great place to just chill and unwind. The resort is in a beautiful setting overlooking the ocean. The staff are just amazing, so friendly and so accommodating. We would definitely come back again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iloveit!
So Nice view, friendly n helpful staff. I love this place and will comeback.
Stayed 2 nights in Feb 2018

10/10 Excellent

Leon, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Trained staff with experience in handling international tourist. You will feel comfortable with their presence. Quiet location in front of the beach. Well maintained hotel and great food at a decent price.
Stayed 3 nights in Oct 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel on outskirts of Senggigi, great staff, really lovely rooms, we stayed in a pool room and garden room, both were wonderful with an outside shower, really comfy beds, great pool and located perfectly to sit and watch the sunset with a cocktail. Nice breakfast. Recommended.
Stayed 1 night in Oct 2017

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved loved loved it
We stayed with our 6 month old daughter and were amazed at how awesome our stay was. We had a sunset villa which was incredible for sounds of waves at night (natural white noise so baby slept very well), sunset views, daytime chilling on the couch on the porch. Also meant we could swim in pool and eat at restaurant when baby was sleeping as our baby monitor covered that range and we could see entrance to room as well. Staff were incredible. From Norman the housekeeper who is such a nice guy and excellent at his job to the restaurant & bar and reception staff as all so very friendly, willing and wanting to help with anything. And they all just loved our daughter which of course made us love them even more!!! We didn't meet one staff member who was average, all were awesome. Only strange thing we hit was the minbar was a box with a light so wasn't cold. It confused us at first as we thought the fridge was broken but it's apparently the way it's supposed to be. Not a problem though as room service is very quick and they were happy to bring glasses with ice up to room. Food at restaurant was yummy although more than other places we have stayed at but for location views and service it's worth it. The BBQ was great value though and the food was tasty. Just a short taxi ride into the town (costs 15000 to 20000) where we ate at yessy cafe which I recommend and visited orchid 2 spa where we had some of the best massages in our trip so far. And very cheap.
Stayed 4 nights in Sep 2017

10/10 Excellent

Wei, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the nicest hotel in sengigi
spent three nights in this hotel by sengigi beach. it's one of the nice hotels along sengigi beach. room is spacious and comfortable. love it, except that it doesn't really have ocean view as claimed. breakfast is great with a few menu options to choose from. it comes with fresh tropical fruits, fresh fruit juice, coffee/ tea, started and main. hotel is centrally located in sengigi, where we could move around by taxi. made a day trip to gili islands (not arranged by the hotel). this should not be missed. gili islands are beautiful. we had one of the best snorkelling experience. would probably opt to stay at one of the gili islands the next trip.
Stayed 3 nights in Aug 2017

6/10 Okay

Solo, Singapore

Liked: Staff & service
Disliked: Cleanliness
Nice hotel and staff but room needs upgrades
The staff were warm and helpful. The room that I was given did not have a good view and the bathroom had mold. Asked to change but they said the resort was full. I was not impressed to get such a room for the price I was paying. They also did not have much options in terms of solo traveler.
Stayed 4 nights in Jul 2017

10/10 Excellent

Ronal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
Fantastic hotel. Boutique hotel with a warm feeling. Made to feel part of the family while we were there. Location is great if you want a serene tranquil stay but still not so far from facilities (by taxi). Food was good and depending on the chef could be excellent. Staff really worked hard to make the stay personal and happy. View from the pool and restaurants was stunning. View from the ocean view room was lovely although very limited amount of ocean could be seen. Seemed like a lot of upselling at the start of the trip as well. But was a fantastic stay.
Stayed 3 nights in Jul 2017

10/10 Excellent

Rick, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very inviting and comfortable villas.
My wife and I had a great experience at the Sudamala Resort. We enjoyed the pampering/attention/care given by the staff.
Stayed 5 nights in Jul 2017

6/10 Okay

Nujat & Momi, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of bed bags
After we came back we realised that there were lots of bite on our body and Dr described them at bed begs.it is very disappointing. This is such an expensive hotel and they should clearly vaccum the rooms and spray the room with pesticides. My wife is still suffering. Regret badly.
Stayed 2 nights in Jul 2017

8/10 Good

Sim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful and nice
Staff are helpful, nice and when we asking for any help, they will immediately try their best to do it for us with quick respond.
Stayed 3 nights in Jun 2017
Response from Sudamala Suites and Villas Sengigi Team on 27 Jun 2017
Dear Sim, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. It was nice to have you as one of our guest and your feedback is much appreciated, and we do hope your feedback will be helpful for our upcoming guest and future guest. Thank you for your kind attention and please do not hesitate to contact us for further information and assistance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - totally sold me on Lombok
Great service, great location, attention to detail. The food was excellent, and for the location, ambiance and service, it was great value - better than some of the more expensive hotels we visited.Happy to recommend to my friends, and hopefully I'll be back sometime.
Stayed 3 nights in Jun 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel !
Amazing stay in the sunset view room. The hotel facilities and staff were great ! Would highly recommend staying here.
Stayed 3 nights in Jun 2017
Dear Chris, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. We have noted that you enjoyed your stay with us at Sudamala Suites and Villas Senggigi. Your nice feedback will be helpful for our upcoming guest and future guest. Once again thank you very much for your stay and nice feedback, much appreciated. Best regards, Sudamala Suite and Villas Senggigi Team

8/10 Good

ZZ, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts at Senggigi Beach
Nice and comfort room. Excellent food! Nice beach
Stayed 4 nights in May 2017
Response from Sudamala Suites and Villas Senggigi Team on 27 Jun 2017
Dear ZZ, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you very much for your recent stay with us and thank you for your nice feedback. we have noted that you are enjoyed your stay, food and the environment. Once again thank you for your for your nice feedback and it will be helpful for our upcoming guest and future guest. thank you and best regards,

10/10 Excellent

Mike, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and setting. Great food and staff
The hotel emailed us a few weeks before our arrival to make sure everything would be great when we arrived. The staff was very attentionate, the food was great, and the setting is beautiful.
Response from Sudamala Suites and Villas Senggigi Team on 27 Jun 2017
Dear Mike, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. We have noted that you enjoyed your stay with us, and it was great pleasure for us to have you as one of our guest and you enjoyed your stay. Once again thank you for your nice feedback, much appreciated and it will be helpful for our upcoming and future guest. Thank you and best regards, Sudamala Suites and Villas Senggigi Team

10/10 Excellent

Zee, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a serene getaway
I overwhelmed to receive a greeting email prior to my arrival, with information on free yoga class on Saturday and available Spa treatments and trips for us to plan. As we arrived, they welcomed us with refreshing drinks. The workers are very friendly and helpful throughout our stay there. We stayed at Narmada Sunset View Suite with a gorgeous ocean view. The breakfast was really good, from Western to Local set to choose from. If you're an avid diver, there's a Froggy Scuba shop in the hotel. We managed to go two dives trip on the next day. Since we only stayed for 2 nights in Lombok, we didn't have much time to explore the local food there, so we decided to dine in the hotel and tried the Begibung set and it was really delicious and most importantly an authentic dining experience! Before the dinner, we went to hotel Spa, Mango Tree Spa. We were so lucky to get Happy Hour promotion price with excellent service. Thank you Sudamala for making our stay a wonderful and memorable one!
View from the suite
Begibung dinner
Night view from Olah-olah restaurant
Breakfast like a King

10/10 Excellent

JW, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel & close to beach
Great deal for Suite with ocean view and free upgrade to Villa.Friendly staff and tasty breakfast. Romantic Dinner . at beach side & Awesome sunset view. beautiful Black sand seaside . Incredibly relaxing place.

10/10 Excellent

Dan & Melissa, Melb Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasent smaller hotel.
We loved the sudamala suites and villa. I read alot of reviews of many different hotels before booking this stay and the reviews of sudamala were spot on with our experience. Upon arrival we received a room upgrade from ocean view to sunset view which was a very nice suprise. We travelled in low season and enjoyed the facilities without over crowding. We had many spa treatments while in lombok both inside the hotel and outside, it is good to mix it up and I would have to say those at sudamala rated highly for ambience and skill and worth extra cost as a treat to those available in senggigi. Their were some reviews about the breakfast not being buffet style, but there is ample provided off the menu and made fresh to your order, the quality of food is very good and the real jewel at sudamala is the super friendly and helpful staff, nothing is to much trouble.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional. Spa was good. Had bedtime stories and cookies. Breakfast was hearty with several choices. Pool was small but good enough. It was low season during our stay so resort was a bit quiet. Surrounding areas are underdeveloped