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out of 138 reviews
I was extremely impressed with this hotel! The staff impressed me the most. How friendly and efficient they were. Every time I entered back into the hotel I was greeted with a warm smile as if to say welcome home. The maid managed to just catch me when she was checking the rooms and when I was asked is everything ok? I replied with my sink tap isnt working properly and it seems to be loosely connected to base. Before I knew it the room bell went and there was engineer who came to fix it. The hotel was clean, the room was an excellent size and had all the amenities I needed for my short stay. An excellent bargain for the price I paid. I also used the executive club and that was really good! Its worth upgrading if you would like complementary internet access and complimentary drinks for a certain time period. Also, the hotel offer excellent excursions. I visited Batu caves. I will recommend this hotel to anyone staying in Kuala Lumpur. Its opposite, planet Hollywood, Hagen-Diaz, and the many shopping arcades! Also, next door to the metro train system and the hotel offers excellent views over the city of Kuala Lumpur. This hotel is not far from any of the attractions. You may need a taxi to the bird or butterfly parks, but the hotel porters are more then happy to arrange this for you.
“Excellent staff, excellent location”
The staff of the hotel could not be faulted. Everyone we encountered was more than helpful during entire stay. We had access to the Executive Lounge and all the staff knew us or rather our baby by name :) Even the restaurant staff and concierge would greet our little boy by name every day. The location of the hotel is great too - in the middle of all the massive malls and very near public transport (monorail). Would definitely stay again and recommend to all - esp the Executive Lounge.
“Best Hotel and Best Location”
Good Hotel services - Staff are friendly - Wonderful Restaurant and Food specially the In-Room Dinner - Location is the best since you have everything near you and you can just walk to all famous places in KL. Room was a bit Old style but still very clean. It's the best hotel to stay in KL (Value for Money)
“Staying here is a must!”
Close to EVERYTHING! Staff are wonderful and the hotel is amazing. You will not be disppointed
“Will definitely go back”
overall a fantastic experience, spacious, clean and modern rooms, friendly staff and a great location.
Stayed at an Executive Room on the 19th floor for 6 nights from 24 August 2006 and enjoyed great views of the twin towers, warm hospitality from staff and comfortable room. Only incident was when the toilet needed its plumbing issues addressed one night. Great laundry service and very convenient location. Very pleased overall and will definitely recommend to friends.
“The location is great”
the hotel has it all... its location is magnificent its in the most important spot in the golden triangle u can walk to any place of interest. but on the bad side a very few of the staff acted inappropriately. but overall its good place to stay
“Great Hotel Great Location”
We really enjoyed staying at this hotel, great service, wonderful breakfast buffet, great location. Friendly and helpful staff.
“Its a great Hotel !”
The hotel location is fantastic, its right next to everything. Shopping was amazing. You can find food at anytime. The hotel staff was very helpful. One of the best hotel that I have been to. Highly recommended.
“excellent location, very good value for money, free wifi in public area had a very enjoyable stay”
a very centrally located hotel, close to shopping malls and shops. very impressed with the swimming pool and gym/spa facilities. Wide choice of food at breakfast but services sometimes slow and can be crowded, the dinning area should be make bigger as tables and chairs are cramped, should provide proper napkins. Its very good for the hotel to provide free wifi at public areas as some KL hotels charges a lot for this service. Grand Millenium hotel will be my first choice when i return to KL sometime in the future.