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Reviews of Chada Lanta Beach Resort

4.5 out of 5
Chada Lanta Beach Resort
279 Moo1 Tambol saladan, Ko Lanta, Krabi

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 245 reviews" "
Rating 8 - Good. 96 out of 245 reviews" "
Rating 6 - Okay. 45 out of 245 reviews" "
Rating 4 - Poor. 13 out of 245 reviews" "
Rating 2 - Terrible. 10 out of 245 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dalyn

Stayed 3 nights in Jan 2024

10/10 Excellent

Penelope

Stayed 4 nights in Apr 2023

8/10 Good

KOSUKE, Chiang Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not to fare to give a review at this time. Because Covid pandemic is about to overcome for many places in the world. Koh Lanta was big hit by pandemic and not yet to overcome. This hotel is so beautiful and nice design for all rooms. However, management need to forcus on customer's review. The fitness is very small and air-condition was not working and many os the machine are broken. Since they have many foreigher stay and want to use fitness, they need to fix it. many people were complained about it before.
Stayed 4 nights in Nov 2022

8/10 Good

Arash

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Good hotel with excellent beach. Tuk tuk to town costs 200B for 4 people so not so bad
Stayed 8 nights in Jan 2020
Response from winny on 3 Feb 2020
Thanks for the compliment We are always ready to welcome customers.

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time on Koh Lanta!
We stayed 4 nights in a Gold Suite pool access room the room was very spacious and comfortable the breakfast was very good and the pool was fantastic. We had our own deck and stairs to the pool. We loved the ladies at the spa they were very experienced and professional. All the staff were super helpful and friendly. Go to Oldtown for shopping you won’t regret it no harassment great restaurants.
Stayed 4 nights in Dec 2019
Response from winny on 3 Feb 2020
Thank you for your feedback. And always ready to service

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here, staff are really friendly and helpful. The pools were amazing. Clean and nicely kept resort. Breakfast buffet was Amazing. This was our last stop during our stay in Thailand and it was exactly what we needed..Not too crowded and fairly quiet. There are a lot of restaurants along the beach for food options if you don’t want to eat at the resort. Highly recommend 👍
Stayed 3 nights in Apr 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay in every way!
Great stay for a girls week away. Separate side by side rooms with pool access in the quiet area. Felt very safe and secure. Jump straight into the pool and swim up to the pool bar for happy hour and food. Sunsets and beach was on the doorstep. Amazing breakfast selection everyday. Massive rooms, well looked after. The grounds are gorgeous and well kept. The staff have excellent English and are very helpful. Right outside the hotel is washing, corner store, Personal Tuk Tuks or drivers and all tours at an excellent price.
Stayed 6 nights in Apr 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and staff
Hotel resort is well laid out and designed. Friendly and organised staff.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel! Excellent staff! Just Relax!
From arrival to departure the staff couldn't be more welcoming! The suite we booked was exceptional, beautifully built and super comfy! The beach is stunning and sea ideal for swimming! Special buffet dinner for 250bht per person was a delicious bargain!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort Large rooms Great beach and pool Good breakfast included
Stayed 2 nights in Nov 2018

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, room comfort
Looks can be deceiving
When we arrived at the resort, we were blown away. Very pretty, luxurious even. By the time we left, it had already been decided that though we are absolutely coming back to Koh Lanta, we will not be staying at Chada. Minus the one front desk lady (who is absolutely awesome), the customer service was horrible. Worst example is, we sat at our table in the restaurant for 25mins waiting for someone to come over. Five staff members were laughing and chatting at the bar. The wifi at the hotel is barely functional ( I had to turn off the WiFi on my phone and use my sim card to get proper service and the hot water pressure was barely a dribble after two minutes of use. Worse of all, the gym. When I book a place, I need a gym and this was the worst fitness facility I've ever seen anywhere at any time in my life. Pieces were about to fall off, they had 3 dumbbells all of different weights and the AC wasn't working. We took videos of it because our friends back home won't believe me when I tell them how bad it is. It would have been better to say they had no facility at all versus a rusty, broken and potentially dangerous piece of equipment.
Stayed 4 nights in Nov 2018

4/10 Poor

Orsa, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Never saw the hotel staff and service around the pool area was very disappointed.. no people to clean empty bottles and noone to serve you, quite bad actually, wont be back.
Stayed 5 nights in Oct 2018

10/10 Excellent

Chris, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
On an island where there isn’t much to do and the beaches aren’t the best (maybe due to storms) this is a haven to just stay and relax in I recommend booking a direct pool access room makes the world of difference
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Our back door didn’t lock and our safe was broken
Stayed 4 nights in Jan 2018

8/10 Good

Hyun Uk

Liked: Staff & service, room comfort
Good Hotel with smile/professional staffs
Overall hotel facility was good but in the mid night, sometimes the electricity was on/off. room itself was huge and a bit worn and old, there are some lizards in the room. the staffs are good and excellent and some are not fluent in English though, they tried to understand what we want. The swimming pools are good for families. if you have a kid, we may consider this. wifi is unstable REALLLLY the local restaurants are not good at western cuisine. don't expect too much for the high qualities.
Stayed 4 nights in Dec 2017

4/10 Poor

ian, vancouver canada

Disliked: Staff & service, property conditions & facilities
Noisy, construction, roofing, pool, loud
Luckily we were in a quiet room but when you stepped out the noise started from pool cleaning, construction of a new building and hammering from new roofing. My partner slipped in the shower and they wanted us to pay for ice which we needed to take the swelling down. Instead of an apology they told me they had to pay for the ice and this has never happened before. I saw lots of staff standing around and even sleeping in a chair. The beach lounger area was full of cigarette butts and garbage. The beach outside the property was amazing and we found a great restaurant outside the property. I would rate this property a maybe 3 out of 5 and I’m being generous.
Stayed 10 nights in Oct 2017

2/10 Terrible

Beverley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty disgusting swimming pools - avoid !
We stayed 21st October 2017 and 2 of the 3 swimming pools were filthy; the floors were covered in green algae. The management were aware and told us they were rectifying the matter but after 3 days there was no improvement and we checked out. Thankfully we hadn't paid in advance - I would recommend anyone considering this hotel to do the same as the condition of the hotel can't be guaranteed. We moved to the Rawi Warin, same price, and in a different league. The hotel generally was shabby, needed painting, sun loungers rusty etc., particularly around the swim-up rooms, this whole area was just generally tatty. We chose this hotel because of the pools for our young son, but I wouldn't let him use them. I couldn't believe they were letting people use the pools, they were disgusting, particularly around the children's slides, looked like stagnant water. Shame on the management for allowing this to happen.
Stayed 8 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A good place to forget everything
Good stay
Stayed 3 nights in Aug 2017

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great Resort!
Had the pool access room and it was amazing. The pool was huge and super relaxing. Hotel restaurant was great as well with a huge selection. The bed was a little stiff to our liking but other than that the place is great a short ride to street food and street shopping.

8/10 Good

Nisda , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Close to the beach
A big hotel with beautiful grounds, pools and buildings. Rooms (Emerald Suite) are huge and have a separate sitting area for TV viewing. Spacious bathroom. Very comfortable and very quiet in low season. Good breakfast selection. Really good location i.e. situated right on the beach, easy access to Saladan, where you will find great low key restaurants.There is a tour agent just outside the resort that gives excellent service. Friendly and helpful. They gave reasonable price and very reliable in arranging the tours - timely and efficient too.

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Beautiful resort. The hotel is gorgeous and has 3 massive pools. There is a red slide in one which is pretty fun. The staff are so friendly and helpful. The free breakfast buffet had many options and it was constantly being restocked. The rooms are hugs and it feels like a little apartment rather than a hotel room. We loved our stay and will definitely go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lay Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Very quite..and enjoy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
A very big hotel with beautiful grounds, pools and buildings. Rooms (emerald) are huge and have a separate sitting area for TV viewing. Spacious bathroom with tub. Very comcortable and very quiet in low season. Good breakfast selection. A good choice for the luxury feel

10/10 Excellent

Stephen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
23 Love Lane
We absolutely loved this converted colonial building. The character of the building has been well preserved and is situated in an excellent location close to great restaurants, bars, shops and sites well worth seeing. The staff were really helpful and we absolutely loved the complimentary afternoon tea..... Would definitely recommend the hotel to those wishing to capture some of the "old" Georgetown.

6/10 Okay

Sabina, Sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service
Family Friendly
Nice hotel with clean rooms, lovely pools. Housekeeping tidied our room everyday despite us being a family of 2 overactive boys, which was very appreciated

6/10 Okay

john, Australia

Liked: Cleanliness, room comfort
Family Friendly
Good for family with children. Beach side pool very crowded, the better pool is the swim out pool not so crowded. The three negative remarks are the smelly creek and the breakfast is basic, it could be improved. The creek has very dirty stagnant water, it is very polluted and smells terribly. The television channel selection is not good for English guests

8/10 Good

Dave, uk

Liked: Cleanliness, staff & service, room comfort
Great resort
Had really good time, easy tuctuc ride to great restaurants, resort itself great, rooms great, pool and beach fantastic.

6/10 Okay

Brandon, South Lake Tahoe California

Liked: Property conditions & facilities
Not bad.
Hotel overall was pretty nice. We were there over low season so it was very dead. The resraunt was mediocre and over priced. Room was large and clean and the pool and beach were also very nice.

8/10 Good

alvy, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice

10/10 Excellent

helene, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kang, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach resort
Beyond expectation. Super friendly staffs, great customer service, beautiful resort. Less then 5 minutes walk to the beach. I will stay there again next time.

10/10 Excellent

hemant, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
This is amazing hotel with great staff and awsome location.

6/10 Okay

morag, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointing out of season hotel
This hotel really let down all my previous Thailand experiences. The hotel itself was nice enough but a bit tired beneath the surfaces; pool side chairs, tables were rusty and old, dining area a bit dated. However as it was out of season half the facilities were closed down and there was no pool bars, roof top terrace and the dining room closed by 10pm. The areas within the complex was very dark with little/no lighting outside the lagoon rooms. The hotel also had no room wifi, which is completely unacceptable when you end up spending early nights in your room. There was free wifi in dining room but a charge for room wifi and only one device per room could be used!! I had also asked for an upgraded larger suite having explained prior to visit that my daughter , who was volunteering in koh lanta would occasionally stay over and was charged extra again for this. Finally, and probably most disappointing , was the manners and helpfulness of the staff. The hotel had few guests and yet were Sullen to unhelpful, spoke extremely limited English to the extent that they made frequent errors with requests and then seemed more interested in talking amongst themselves than customers . Not to be recommended in any way for a repeat visit. This was my 3rd visit to Asia and first time had such a negative experience.

10/10 Excellent

Olivier, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was perfect.

10/10 Excellent

Weeranuch, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
I love Koh Lanta

6/10 Okay

Paul, Australia - NSW - Sydney

Liked: Property conditions & facilities
Disliked: Staff & service
Facilities: Good; Value: Could be better; Service: Sloppy, Thai smiles not exist; Cleanliness: Tidy; Hotel management need to address their clients much better than they currently do, if they want return business and good ambassadors.

10/10 Excellent

Robyn, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Hotel caters mostly for families so some areas were quite noisy. We were in a 'child free zone' of the pool which many respected but not all.

8/10 Good

Mary, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach location & great pool area
Loved the island and the beach. Being early in the season our room smelt a bit musty when we first walked in. The hotel staff were lovely, the choice for breakfast was very extensive and the pool areas were great. There were lots of families with small children and the hotel seemed to cater to them very well. The beach location was ideal for access to many restaurants that line the beach.

10/10 Excellent

Sokma, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chada Beach Resort
The resort is excellent. Very nice pool and the beach is beautiful. There is a tour agent just outside the resort that gives excellent service. They give reasonable price and very realiable in arranging the tours, timely and efficient too. They are friendly and very helpful with any questions like advising the best place to eat and massage etc. There is a restaurant very nearby, Kaw Khong restaurant. Very delicious Thai food at a very reasonable price. Highly recommended place to stay for a great holiday.

8/10 Good

Douglas, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rattanawan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Pleasant;

8/10 Good

Foh Chee Huei, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My impressive trip at Chada
Situated right on the beach and caters to families. This Hotel resort will provide you what you seek for. The hotel staffs are ready to accommodate your every need at anytime. Food ranges from local dishes to international favourites. They have a really big pool and it was great!!!With nice clean rooms and complete facilities, you will surely spend the best of times on your vacation here at The Chada-da Lanta Beach Resort. I know I did. Even only 1 night with wife it was such a fantastic experience for us. We plan to go there again for sure!
only a part of the pool and a great scene

6/10 Okay

Verified traveller

ok
Service and response for feedback is good.. they work for your holiday.. just open your mounth and they do their best... Hotel need maintain so it is not in best shape anymore.... but still ok for and still one of best spots in lanta.. so if you are not happy here you probably will not be happy in lanta at anywhere.. Restaurants service are ok.. but food.. dont try...

6/10 Okay

R Wong

Liked: Cleanliness, room comfort
Not a 5 or 4 star hotel
Because of low season, only 3 groups (including us) staying in such large hotel. We stayed in the ground floor near the swimming and the breakfast area. Heavy rain during our stay (2 nights). Beach outside the hotel is dirty. Car cannot get in to reception directly, you've to walk 30m from carpark. Hotel sign in the entrance without light. It seems like a abandoned castle gateway. U can't walk to Saladan on your feet, it's too far and dark at night. Little flooding after heavy rain along the road (hotel to main road). One afternoon, we get back to our room after having lunch, electricity was out for an hour, no air-con, only the little back-up light. No compliementary birthday cake but a fruit plate. Wifi cost 200B/hr. Not suggest to go to Lanta during low season. If u go, stay close to Saladan area, otherwise, nothing u can do, especially it is raining. No buffet breakfast during low season, u've to order, it is good, because the food is fresh and hot.

2/10 Terrible

Peggy, Singapore

Disliked: Staff & service, property conditions & facilities
Facilities: Shabby; Value: Rip-off; Service: Inferior, Rude, Bad, There was barely aservice; Cleanliness: Neat; Poor service bad food and dirty smelling silverware n glasses

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
chada beach & spa hotel
We spend honeymoon holiday in hotel, but we are very disappoint for hotel service. We have breakfast on hotel restaurant but some of staffs are not greeting and no smile.What was most disappointing to us: the unfriendliness of the staff.we stayed at pool room which is nice room .Most of the customers are in a family with their kids and baby. It is not suitable if you are looking for the hotel which provided you a romance environment