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Reviews of Sandman Inn Kamloops

2 out of 5
Sandman Inn Kamloops
550 Columbia St, Kamloops, BC

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 526 reviews" "
Rating 8 - Good. 167 out of 526 reviews" "
Rating 6 - Okay. 128 out of 526 reviews" "
Rating 4 - Poor. 66 out of 526 reviews" "
Rating 2 - Terrible. 39 out of 526 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble getting a two bed but it worked out
Stayed 1 night in Apr 2024

8/10 Good

Lois

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to restaurants and pubs. Lots of close parking. Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was good!
Stayed 5 nights in Apr 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent value for the money.
Stayed 3 nights in Apr 2024

8/10 Good

Bhullar

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Apr 2024

6/10 Okay

Karim

Liked: Staff & service
No usb charging ports. The smile of cates
Stayed 1 night in Mar 2024

4/10 Poor

Alan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

mike

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great price
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Stayed 2 nights in Mar 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down with patchwork repairs
Stayed 1 night in Mar 2024

4/10 Poor

corry

Business traveller
Old outdated and small rooms a good budget place but not very good if you want to spend anytime in your room
Stayed 1 night in Feb 2024

10/10 Excellent

Gerrit

Stayed 1 night in Dec 2023

10/10 Excellent

Issy

Stayed 1 night in Oct 2023

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing we didn’t like it was great thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased, would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Lesly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ensured I had a room on the ground floor, as I can't manage the stairs. The staff was very friendly and kind! The location is easily accessible to the hospital (which is the reason I was there). My only issue was there is no accessibility ramp, but there are only a few stairs into the property
Stayed 2 nights in Oct 2023

8/10 Good

Ardyce

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid budget hotel in Kamloops
A great budget hotel, well located with friendly front desk staff. Pet friendly rooms are on the first floor and there was not an elevator so if you have mobility issues, be aware.
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you {{customer_name}} for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

6/10 Okay

Dustin

Stayed 2 nights in Sep 2023

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service
Friendly welcome from manager Preet
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Close to a lot of medical services and downtown Kamloops.
Stayed 1 night in Sep 2023

4/10 Poor

HOWARD

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Sad sandman
This hotel bears no resemblance to the photos. Old tired no elevator for guests with luggage. Rooms furnishings were old and stale smells. In the add they are new and impressive. Really disappointed
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Reciew
The only problem was the cards to open the door didn't let us in half of the time, and we didn't know where the breakfast room was. Otherwise perfect.
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the room, very clean and the bed was so comfortable...
Stayed 2 nights in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, amenities
Amazing service
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man checking us in was super nice
Stayed 1 night in Sep 2023

4/10 Poor

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom very dated, small. The rooms and building are very tired.
Stayed 1 night in Sep 2023

8/10 Good

B Grant

Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities
The check in was easy and Preet gave me a set of earplugs as I forgot mine. The room is clean but dated in terms of carpet and furnishings but good for price. There were no cups or mugs in the room but Preet was able to give me a cup. I would stay again. I would recommend the flooring be changed to brighten the room as that would make a huge difference. A/c worked great. Thank you.
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

8/10 Good

Jose

Travelled with partner
Liked: Amenities
Hotel was good and very clean. Central to downtown area.
Stayed 1 night in Sep 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

4/10 Poor

Edgar

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a place to enjoy a nice quiet rest. Noisy. Bed and pillows are uncomfortable to sleep on. Room smelled like cigarette when we walked in. Tub backs up. Toilet size for a 5 yr old. Rough toilet paper. Some of the usual amenities one would take for granted because they're always there, not provided. Not terrible place, but certainly worst we've been to.
Stayed 2 nights in Sep 2023

8/10 Good

Johnathan

Disliked: Property conditions & facilities
Needs to be renovated
Stayed 1 night in Sep 2023

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a basement room. It was terrible. Do not stay here
Stayed 1 night in Sep 2023

10/10 Excellent

Helaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

6/10 Okay

cody

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and rooms were okay little dated. Only complaint was tv didn't work.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2023

4/10 Poor

Honza

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old furniture, small room, very loud AC, bathroom is tiny without being able to close door when using toilet, bath with mold, over-all very discouraging to stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Visit was great, but they need to learn how to control people on slamming the doors all night and variety of pillows. I had four pillows that were so high but bed super comfy
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room service didn't exist - even though it was advertised in the room, TV did not work properly (volume fluctuated), and the AC unit would cut out about every 45 minutes with an error code!
Stayed 1 night in Aug 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

2/10 Terrible

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
My son accidentally booked a single bed and even though they had a two bed room they said because we booked with expedia they coukdn't make any changes. Therefore the room was basically unusable for us. Unacceptable and ridiculous.
Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service.
Stayed 1 night in Aug 2023

10/10 Excellent

Yuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 1 night in Aug 2023
Response from Preet on 2 Oct 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!

4/10 Poor

Linda

Disliked: Cleanliness
Stayed 1 night in Aug 2023