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Reviews of Aryaduta Menteng

4.5 out of 5
Aryaduta Menteng
Jl. KKO Usman & Harun 44-48, Jakarta, Jakarta

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 365 reviews" "
Rating 8 - Good. 172 out of 365 reviews" "
Rating 6 - Okay. 36 out of 365 reviews" "
Rating 4 - Poor. 13 out of 365 reviews" "
Rating 2 - Terrible. 7 out of 365 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroshi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is great to say any more.
Stayed 2 nights in Mar 2024

8/10 Good

Hiroshi

Stayed 2 nights in Feb 2024

10/10 Excellent

Weon

Liked: Cleanliness, staff & service, property conditions & facilities
Food was good. A bit far away from the main activity, but convenient to go the airport which why I chose this hotel.
Stayed 1 night in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
It's a property for people who enjoy the vintage vibe. If you're a traveler who appreciates vintage, this is definitely your place. The front desk and office area exude class, but once you enter the rooms, it all becomes extremely vintage. It's not my style of hotel, but it's quiet and polite.
Stayed 1 night in Feb 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, quiet spacious room
Stayed 1 night in Feb 2024

6/10 Okay

kay

Stayed 1 night in Nov 2023

10/10 Excellent

Masdiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

2/10 Terrible

Alastair

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Its a very big, very old hotel. good value, but not a single bit of sleep due to heavy and constant traffic noise at all times of night.
Stayed 3 nights in Aug 2023

8/10 Good

Diah

Stayed 1 night in May 2023

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

rudy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have maintained the service level -- very friendly and helpful staff, good food and wide variety, cleanliness of rooms
Stayed 1 night in Feb 2023

10/10 Excellent

rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been coming since Millenium and still well maintained
Stayed 1 night in Mar 2023

10/10 Excellent

rudy

Stayed 8 nights in Jan 2023

4/10 Poor

William

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good Hotel but outdated room
The checkin process was good , the staff was courteous. Room was outdated , shower was broken and had to wait for the 'engineering' team to fix the shower. After multiple calls and 30 mins of waiting didn't help to fix the issue. Also there was only one point for charging laptop or phones.
Stayed 1 night in Jan 2023

10/10 Excellent

Shazryl E

Stayed 1 night in Nov 2022

8/10 Good

Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Super friendly staff, and very helpful. Restaurant was good, including breakfast. Rooms were OK but could use updating, especially the old carpet.
Stayed 3 nights in Nov 2022

6/10 Okay

Musa

Good hotel, excellent location, friendly staff.
Stayed 3 nights in Nov 2022

8/10 Good

Anne

Travelled with family
Liked: Staff & service, amenities
Comfortable and spacious rooms, great swimming pool and lovely service. Good location. Slightly tired decor and bathroom not 4* standard. We had to leave too early for breakfast unfortunately but the takeaway breakfast box was very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Nia

Stayed 1 night in Jul 2022

10/10 Excellent

Alejandro

Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
My stay
Furniture was totally older and cover sheet of chair was torn, that is why I was disappointed, but staff of reception was kind.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very comfortable, and relatively well maintained. The staff are very courteous and helpful.
Stayed 10 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved and exceptionally clean
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we paid for was downgraded, no hot water, the breakfast that we paid extra was not granded. very disappointed.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good and overall i recommend this hotel to anyone who look for a comfortable hotel to stay in
Stayed 7 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

irene

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
Disappointed with the service. No plug points in room. Have to go under the table for that. Even to make coffee In room, we have to take kettle under the table. No enough lighting in room. No temperature control for AC. Toilets not clean, wash basin water logging. Disappointed totally.
Stayed 3 nights in Feb 2020
Response from Ivanya Shanaz on 20 Feb 2020
Dear Sir/Ma'am, Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience for overall stay with us. We are apologize for your inconvenience in regard our service and with the room facilities you find disappointed. We strive our best to improve our service, once again thank you so much for your constructive feedback. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards and great staff
The Aryaduta is an excellent option, especially if you are traveling to meetings or business in the Monas area.
Stayed 1 night in Jan 2020
Response from Ivanya Shanaz on 11 Jan 2020
Dear Mr. Thomas, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel Option
The Aryaduta Jakarta is an excellent choice, with high quality meals available at the restaurants, spacious rooms, and attentive and well trained staff who are happy to help.
Stayed 2 nights in Jan 2020
Response from Ivanya Shanaz on 11 Jan 2020
Dear Thomas, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us. And it is a pleasure to be at your service especially with our restaurants, rooms and the services given from our staff. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

Herda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a best hopitallity and so feel at home
Stayed 1 night in Jan 2020
Response from Ivanya Shanaz on 5 Jan 2020
Dear Herda, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us. And it is a pleasure to be at your service and for you to feel at home stay with us. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

Michelle

Stayed 1 night in Dec 2019

8/10 Good

Jason, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service staff was excellent in their duties, but the room conditions were a bit old
Stayed 2 nights in Dec 2019
Response from Ivanya Shanaz on 2 Jan 2020
Dear Sir/Ma'am Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience for overall stay with us. We are apologize for your inconvenience regard of the room conditions a bit old. We strive our best to improve our service, once again thank you so much for your constructive feedback. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

8/10 Good

DAVID

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from Ivanya Shanaz on 27 Dec 2019
Dear Mr. David, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff especially M/s Fetty
Stayed 2 nights in Dec 2019
Response from Ivanya Shanaz on 26 Dec 2019
Dear Mr. Jailani, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us especially thank you for your comments for Ms. Fetty, your kind words will be passed on to her. This will certainly motivate them to keep up the good work.. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

MEDHAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cofortable and nice hotel.
Perfect stay.
Stayed 2 nights in Dec 2019
Response from Ivanya Shanaz on 22 Dec 2019
Dear Mr. Medhat, Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience with us and enjoyed your overall stay with us. Thank you so much for your constructive feedback If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

10/10 Excellent

MEDHAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel.
Nice hotel. great hospitality. fast check in check out. Central in Jakarta.
Stayed 2 nights in Dec 2019
Response from Ivanya Shanaz on 19 Dec 2019
Dear Sir/Madam, Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience with us and enjoyed your overall stay with us. Thank you so much for your constructive feedback If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Ivanya Shanaz on 14 Dec 2019
Dear Sir/Madam, Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience with us and enjoyed your overall stay with us. Thank you so much for your constructive feedback If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

8/10 Good

Jailani, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check-in bell service by Wawan N Waryudi. Excellent embiance, very good breakfast spread, the nightclub singer is simply great, "WOW"! But no simple shopping within hotel or nearby hotel. Water pressure in room shower/toilet is rather low!
Stayed 2 nights in Nov 2019
Response from Anya on 8 Dec 2019
Dear Mr. Jailani, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us especially thank you for your comments for Mr. Wawan, your kind words will be passed on to him. This will certainly motivate them to keep up the good work.. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place to stay.
We enjoyed our stay in the Aryaduta hotel. Thanks to Ira and all the staff, our stay in this hotel was very pleasant. I would love to stay there again someday. Highly recommended.
Stayed 2 nights in Nov 2019
Response from Ivanya Shanaz on 18 Nov 2019
Dear Mr. Alexander, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us especially thank you for your comments for Ms. Ira and other staff, your kind words will be passed on to them. This will certainly motivate them to keep up the good work.. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

10/10 Excellent

KK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and great convenience from all aspects. It was a delight to get upgraded. Look forward to visit Jakarta again and sure I will stay here .
Stayed 4 nights in Nov 2019
Response from Dini (Reservation Agent) on 21 Nov 2019
Thank you very much , we really appreciated for your good feedback . We look forward to welcoming you again in Aryaduta Jakarta.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big room, comfy and clean
Stayed 1 night in Sep 2019
Response from Mar'i Muhammad on 2 Nov 2019
Dear Sir / Madam, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us especially with our nice, comfortable, clean and big room. And it is a pleasure to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Duty Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like it privacy, not bother by other, room clean, bathroom have enough space to move. I didn’t like about it most outlet didn’t work well, two time book this hotel. But I saw the same problem with other room.....charge phone and laptop in the bathroom every time was here. Not enough outlet
Stayed 2 nights in Aug 2019
Response from Mar'i Muhammad on 11 Sept 2019
Dear Sir/Ma'am Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience for overall stay with us. We are apologize for your inconvenience regard of the power outlets was didn't work properly in your room. We strive our best to improve our service, once again thank you so much for your constructive feedback. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

8/10 Good

robert n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stays
Stayed 1 night in Aug 2019
Response from Stefanus Handi on 29 Aug 2019
Dear Mr. Robert, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your stay with us. Our location does make Jakarta very accessible, being almost in the center, easy to go in almost any direction. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. With thanks, Duty Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel concierge, restaurants ,front desk, Club Lounge, Housekeeping were great
Stayed 1 night in Aug 2019
Response from Stefanus Handi on 17 Aug 2019
Dear Sir/Ma'am Thank you for your feedback at Aryaduta Jakarta. We really appreciate you taking the time to share your experience with us and enjoyed your overall stay with us. It was certainly a pleasure for us to be at your service. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta, we look forward to welcoming you back to the hotel soon. With thanks, Duty Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Stefanus Handi on 16 Aug 2019
Dear Sir/Ma'am, Thank you so much for staying and reviewing Aryaduta Jakarta. We are pleased to read that you enjoyed your stay with us. Our location does make Jakarta very accessible, being almost in the center, easy to go in almost any direction. If you did not yet had the chance to visit our Italian restaurant Ambiente, you should try it during your next visit to taste some authentic Italian food handcrafted by Chef Matteo. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Dutty Manager

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very kind and professional.. Only on my check out I had to wait almost 30 mn as there was only 1 staff at 8.15 am
Stayed 4 nights in Jul 2019
Response from Aryaduta Management & Staff on 29 Jul 2019
Dear Mr. Mauro, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us. We are apologize for your inconvenience caused during your checked out, we are continuously working on it to improve it. Please feel free to contact us if I can be of any further assistance in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Aryaduta Management & Staff on 29 Jul 2019
Dear Sir / Madame, Thank you so much for your review at Aryaduta Jakarta. We are pleased to read that you enjoyed your overall stay with us, it is a pleasure to be at your service. Thank you once again for visiting us and we hope you will include us in your choice of accommodation for your next trip to Jakarta. Please feel free to contact us if we can be of any further assistance. Safe travels and I hope to be able to welcome you back. With thanks, Aryaduta Management & Staff

6/10 Okay

abe thomas, good for those who want to rest.

Liked: Cleanliness, room comfort
Average place
Average. They can do better for those staying for more nights with discounts for food etc which they didn’t give! It was noisy as lot of sound from outside. Rooms are not sound proof.
Stayed 4 nights in Jul 2019
Response from Stefanus Handi (Duty Manager) on 17 Jul 2019
Dear Mr. Abe Thomas, Thank you so much for your review at Aryaduta Jakarta. We are very sorry for your inconvenience caused during your stay with us, we are continuously working on it to improve our customer satisfaction. Thank you for your valuable feedback regarding the discount F&B for our inhouse guest. Please feel free to contact me directly if I can be of any further assistance in the near future.