Reviews of Studio 6 Houston, TX - Westchase

2 out of 5
Studio 6 Houston, TX - Westchase
3030 W Sam Houston Pkwy S, Houston, TX

Reviews

6.0
Rating 10 - Excellent. 40 out of 122 reviews" "
Rating 8 - Good. 19 out of 122 reviews" "
Rating 6 - Okay. 11 out of 122 reviews" "
Rating 4 - Poor. 8 out of 122 reviews" "
Rating 2 - Terrible. 44 out of 122 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and I have to admit it is very unexpected
Stayed 1 night in Jul 2022

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond angry
The was a cockroach infestation in the kitchen area bugs crawling all over ..I was very angry I requested a refund and left I couldn’t stay in that filth..I’m disappointed in Hotel.com for posting this property listing
Stayed 1 night in Jul 2022

2/10 Terrible

Marlon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was bipolar i do believe he shift moods like no big deal it was very scary.
Stayed 2 nights in Jun 2022

2/10 Terrible

Fredrick

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had Roaches and very nasty and wouldn’t refund me my money back
Stayed 1 night in May 2022
Response from Brand Experience Team on 30 Jun 2022
Hi Fredrick, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay for the money I paid.
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on 10 May 2022
Hi Dorian, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on 7 Mar 2022
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Brand Experience Team on 10 May 2022
Hi Dave, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

10/10 Excellent

Sherwood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean facilities
Stayed 2 nights in Jan 2022
Response from Brand Experience Team on 7 Mar 2022
Hi Sherwood, Thank you for the perfect rating!! Maz K. #Team6

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roches dirty beds and sheets crack headed people all over the facility
Stayed 1 night in Nov 2021
Response from Brand Experience Team on 7 Mar 2022
Hi James, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Contrevius

Stayed 1 night in Oct 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The front desk staff is amazing and very friendly. The check in was smooth, the rooms are very nice, clean, and everything works. I'd recommend for anyone needing to stay for a long period of time
Stayed 7 nights in Sep 2021

10/10 Excellent

George

Stayed 1 night in Sep 2021

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet place 3
Quiet and nice to stay at this hotel no one made a peep thank god 😛
Stayed 2 nights in Sep 2021

4/10 Poor

Bridgette

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathtub felt like hardened sand. Water was luke warm with barely any water pressure. The pool was empty. They had no extra sheets or towels for us. We evacuated from Louisiana for the hurricane and they said for us to pay nightly, we went to extend our room the next morning just for them to tell us they gave away our room without telling us. So, 7 of us had to pack up, after making it there at 6 am, and haul 30 minutes to the next available hotel.
Stayed 3 nights in Aug 2021

6/10 Okay

Benjamin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy, roaches in the bathroom. Room smells moldy from water damage. Room smells like smoke.
Stayed 1 night in Aug 2021

2/10 Terrible

kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible condition, the wifi didn't work! I was in 201 and the signal was so poor. the the smell is unbelievable, weed for sure. The electric plugs were not stable and kept wiggling and didn't charge. On top of all of that, I found insects on one of the bed!!!!! Very very disappointed with the quality and the price I paid for it.
Stayed 1 night in Aug 2021

2/10 Terrible

Jose

Stayed 3 nights in Jul 2021
Response from Nancy Y. on 30 Jul 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use this hotel mane
Great hotel for the price.
Stayed 1 night in Jul 2021
Response from Nancy Y. on 30 Jul 2021
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They have roaches
Stayed 4 nights in Jun 2021
Response from Nancy Y. on 30 Jul 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Plumbing Problems
Property needs to be UPDATED...PLUMBING WAS NOT WORKING MAINTENANCE MAN NEVER SHOWED UP. COMPLAIN TO THE OFFICE SEVERAL times NO LUCK .
Stayed 1 night in Jun 2021
Response from Nancy Y. on 30 Jul 2021
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021
Response from Nancy Y. on 30 Jul 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love tbe Aztec architecture of the buildings. Long with the Landscaping and the environment and made it very relaxing and they back.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusty musty hotel
It smelled mustty and ghetto AND SAW A ROACH
Stayed 1 night in Apr 2021

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Jemima

Liked: Cleanliness, staff & service
Smoking room w/o ashtrays
It was an OK hotel. You can tell it is an old establishment due to the rust in the bathroom vent. The door to the restroom was broken and made terrible noise while opening and closing it. It was very difficult to close. It was a smoking room that had no ashtrays. Also the pots were missing so we could not prepare any food. The cable TV was horrible but I did get to see the local news though.
Stayed 1 night in Mar 2021

2/10 Terrible

Ladella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is TERRIBLE
That place is terrible. Poor management. Unlawful when it comes down to business and very fraudulent. Housekeeping slow and they dnt like to work. Managers are rude. Drugs, trash, and too much violence. They dnt know how to handle situations too well. People all outside on Lord knows what. Not a safe place not even for your kids
Stayed 1 night in Mar 2021

4/10 Poor

Joan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sad place to stay : (
This unfortunate hotel, used COVID for their excuse of why no coffee maker in room or coffee available in lobby, no disposable cups or lobby open during inclimate weather. Had to stand outside with whipping wind hitting my face, as I tried to register. Was not allowed inside even during daytime hours, to request a second roll of bathroom tissue (on second day). Had to walk back to my room and call on my phone to request from front desk (it was too cold to stand in line behind another guest who was at the outside window). Then return again, in very cold rainy, weather to retrieve bathroom tissue. Really sabby conditions and service, using COVID as their defense. We have stayed at the Hilton and La Quinta Inn in the past few months, where they offered coffee and services: "in-room" and lobby, not using COVID as an excuse to not give basic customer service to guest. I do understand this is a no frills ~ no thrills type of stay but I felt like a second class citizen at this hotel. I will chose to stay elsewhere when visiting Houston again with my dogs. This is a sad place to stay.
Stayed 2 nights in Feb 2021

8/10 Good

Anthony, Southwest Houston Texan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Management team was very accommodating and very supportive. The general outlook of the property resembles Spanish Haciendas A very relaxing place.
Stayed 3 nights in Jan 2021

4/10 Poor

Teddy, EL PASO

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I was happy because of cheap. I spent money for other things, thank you. On the other hand, there were 2 cockroaches in the bathroom. Towel was old like tattered rag.
Stayed 2 nights in Jan 2021
Response from Brand Experience Team on 27 Jan 2021
Greetings Teddy, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Tremayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Latara

Disliked: Property conditions & facilities, room comfort
The room smells old, broken stove knobs, and loud next door neighbors whom were fighting next door
Stayed 1 night in Dec 2020
Response from Brand Experience Team on 10 Dec 2020
Hi Latara, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

endre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nerves
Could be much better and please hire more housekeeping because I love me a clean safe space to lay down.
Stayed 1 night in Nov 2020
Response from Brand Experience Team on 10 Dec 2020
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 14 Oct 2020
Greetings Traveler, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty okay stay
Room was clean and nicer than I’d imagine. However there were roaches. It could be from the trees or the amount of water that the area receives when it rains.
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 14 Oct 2020
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

6/10 Okay

endre

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 14 Oct 2020
Greetings Endre, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Hershel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches Unbelievable
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 14 Oct 2020
Greetings Hershel, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill never go there again plan and simply and i don't recommend anyone else going there either
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
It was a very nice stay.
Stayed 1 night in Aug 2020

2/10 Terrible

Danishia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and some of the room are up to date
Stayed 1 night in Jul 2020

2/10 Terrible

Derricca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was roach infested and i couldn’t get my hotel changed or a refund for the nastiness!! WHICH IS UNACCEPTABLE! instead i was offered another room instead i had to buy
Stayed 3 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Daphne

Disliked: Cleanliness, property conditions & facilities, room comfort
No remote in the room. Requested smoking room and got non smoking.
Stayed 1 night in Jun 2020