We left a cruise which arrived earlier than check in time - the staff checked us in and had us wait in the Lobby Restaurant, which has a wonderful view of the passing parade of Hong Kong Harbour until the first room became available, then came and took us to our room to which our luggage had already been delivered. This was probably the most hassle free early check in experience we had ever had. This theme of exceptional service continued for our entire visit. I could go on with many instances but will only give one further - on our first night we had a very good waiter in Café Kool Restaurant and when on our final night before heading to the airport we dropped in for a light snack he remembered that my wife had had soup on the first visit and made a recommendation of another soup without being asked.
Gary from Sydney, Australia
This luxury hotel is located in the heart of Kowloon, walking distance from K11 Shopping Mall and Nathan Road. Also nearby …More
"5 Star Experience At The Island Shangri-La Hotel"
From the moment you walk in to the hotel you experience 5 Star Quality.
The staff are amazing.
The hotel is beautiful with all the amenities you could wish for - from the beautiful spa treatments
to the stunning pool and fabulous restaurants.
The view from the rooms are sensational - overlooking the harbour.
I stayed there for 10 days and did not want to leave.
Robyn from Melbourne
This luxury hotel is located in the heart of Hong Kong, walking distance from Pacific Place, Bank of China Tower, and Hong …More