Victoria Regal

3.0 star property
Comfortable lakefront hotel, walk to West Lake

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May 2024

Victoria Regal

Photo gallery for Victoria Regal

Exterior
LCD TV, DVD player
Breakfast, lunch and dinner served
Pub
Bathroom sink

Overview of Victoria Regal

7.0

Good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

89 YAN AN ROAD ,HANGZHOU, 89, Hangzhou, Zhejiang, 310002
  • Popular Location私享国菜1 min walk
  • Popular LocationLongxiangqiao Station6 min drive
  • Popular LocationHangzhou Station8 min drive
  • Popular LocationExpo Center Station19 min drive
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Room options

Deluxe Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Economy Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (New)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Double Bed

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Hangzhou

Victoria Regal is located in Shangcheng, a neighbourhood in Hangzhou, and is in the entertainment district and on a lake. Wulinmen Wharf and Yunxi Zhujing Scenic Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and No.2 Park. Xihu Tiandi and Hangzhou Stadium are also worth visiting.

What's nearby

  • West Lake - 9 min walk
  • Qinghefang Old Street - 10 min walk
  • Wushan Night Market - 17 min walk
  • Broken Bridge - 4 min drive
  • Hangzhou Tower Shopping Mall - 5 min drive

Getting around

  • Wushan Square Station - 7 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive

Restaurants

  • 许留山 - 1 min walk
  • 喜洋洋铁板烧 - 1 min walk
  • 家有好面 - 1 min walk
  • 半岛美食自助总汇 - 1 min walk
  • Gold Stone - 1 min walk

About this property

Victoria Regal

Hotel located in Shangcheng
Near West Lake, Victoria Regal provides a terrace, a coffee shop/cafe and a hair salon. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Sixiang Chinese Restauran, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room wired Internet.
Other perks at this hotel include:
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Meeting rooms, a front desk safe and multilingual staff
Room features
All 179 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free Internet and safes.
Other conveniences in all rooms include:
  • Fridges and irons/ironing boards
  • LCD TVs with satellite channels and DVD players
  • Desks and phones

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 68 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Excecutive Lounge
  • Free Angle
  • Sixiang Chinese Restauran

Things to do

  • Health club
  • Sauna

Family friendly

  • Babysitting
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • 5 floors
  • Building

Room amenities

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately CNY 68 per person
  • Airport shuttle fee: CNY 400 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Victoria Regal Hangzhou
Victoria Regal Hotel
Victoria Regal Hotel Hangzhou
Regal Hotel Hangzhou
Victoria Regal Hotel
Victoria Regal Hangzhou
Victoria Regal Hotel Hangzhou

Frequently asked questions

How much is parking at Victoria Regal?

Self-parking is free at this property.

What time is check-in at Victoria Regal?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Victoria Regal?

Checkout is at noon.

Does Victoria Regal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 400 per vehicle applies.

Where is Victoria Regal located?

Located in Shangcheng, this hotel is within a 10-minute walk of Westlake Yintai Commercial Center and West Lake. Museum of Traditional Chinese Medicine and Zhu Bingren Bronze Art Museum are also within 10 minutes. Wushan Square Station is 7 minutes by foot and Ding'an Road Station is 11 minutes.

Victoria Regal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 100 reviews" "
Rating 8 - Good. 52 out of 100 reviews" "
Rating 6 - Okay. 18 out of 100 reviews" "
Rating 4 - Poor. 10 out of 100 reviews" "
Rating 2 - Terrible. 7 out of 100 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mabel

So so
The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel badly maintain or no maintenance at all!!!
I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location. At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all. This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!! There was also stain on the towel given. Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!! Better to pay more and stay at an international brand hotel!! I
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
Stayed 2 nights in Sep 2017

4/10 Poor

M, Australia

Disliked: Property conditions & facilities, room comfort
Great Location - Terrible Hotel
Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

6/10 Okay

Ian, UK

Good location
The hotel was a little jaded, but clean enough. To compensate for that, great location with a number of attractions within a 10-15 minute walk.
Stayed 2 nights in May 2017

6/10 Okay

Haoyong

Disliked: Cleanliness
good location
It is in a good location near the west lake

6/10 Okay

Scott

Close to Westlake, but not thrilled
Not up to my personal standards. Expectations weren't a bit high for this hotel

4/10 Poor

passenger, san diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience
The staff was rude. The hotel smell terrible. It was not good experience. It is not worth the price we paid.xxxxxxxxxxxxxxx