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Sheraton Grand Hangzhou Wetland Park Resort

5.0 star property
Luxury resort connected to a railway/underground station in Xihu with 3 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Grand Hangzhou Wetland Park Resort

Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

Property entrance
Exterior
Premium bedding, down duvets, minibar, in-room safe
Lounge
Reception

Overview of Sheraton Grand Hangzhou Wetland Park Resort

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 492
Price available on 06/05/2024

Check out the area

Map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030
  • Popular Location采悦轩中餐厅4 min walk
  • Popular LocationLongxiangqiao Station23 min drive
  • Popular LocationQiantangjiang Station31 min drive
  • Popular LocationHangzhou East Railway Station33 min drive
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Room options

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
  • 95.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 1 Double Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Family Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kids Fun Room, 2 Double Beds, Balcony

View from room

Kids Fun Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Fun Room, 1 King Bed, Balcony

View from room

Kids Fun Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Glamping Room, 2 Double Beds, Balcony

Premium bedding, down duvets, minibar, in-room safe

Glamping Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Glamping Room,1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Glamping Room,1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

Located on the riverwalk, Sheraton Grand Hangzhou Wetland Park Resort is in Xihu neighbourhood and is connected to a railway/underground station. Lingyin Temple is a notable landmark, and the area's natural beauty can be seen at Xixi Wetland Park and West Lake. Travelling with kids? Consider National Wetland Museum of China and Hangzhou Botanical Garden. Take the opportunity to explore the area for outdoor excitement like mountain climbing.
Visit our Hangzhou travel guideOpens in a new window
View more Resorts in HangzhouOpens in a new window

What's nearby

  • Xixi Wetland Park - 1 min walk
  • Lingyin Temple - 6 min drive
  • Hangzhou Botanical Garden - 8 min drive
  • West Lake - 8 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Dongyue Station - 11 min walk
  • West Railway Station - 17 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive

Restaurants

  • 钛晶乐坊ktv - 12 min walk
  • 吾岛融合餐厅 - 12 min walk
  • 重庆刘一手火锅 - 2 min drive
  • 脉舟回香阁 - 2 min drive
  • 西溪天堂 - 19 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Luxury boutique resort refurbished in 2021 and located near Xixi Wetland Park
Located close to Lingyin Temple, Sheraton Grand Hangzhou Wetland Park Resort provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and garden views. Fitness classes are offered at the 24-hour gym; the property also has a business centre and a free children's club. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • An electric car charging station, express check-out and express check-in
Room features
All 380 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 196 for adults and CNY 196 for children
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Feast
  • Satine
  • Yue

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Free children's club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free children's club
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2011
  • Lifeguards
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Local meal delivery service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 327.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Resort
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Resort Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Wetland Park Resort have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 11:00 PM.

How much does it cost to stay at Sheraton Grand Hangzhou Wetland Park Resort?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Wetland Park Resort on 6 May 2024 start from RM 491.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hangzhou Wetland Park Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Wetland Park Resort?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Grand Hangzhou Wetland Park Resort?

Checkout is at noon.

Does Sheraton Grand Hangzhou Wetland Park Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CNY 660 per vehicle applies.

Where is Sheraton Grand Hangzhou Wetland Park Resort located?

This family-friendly Hangzhou resort is located on the riverwalk, within 3 mi (5 km) of Xixi Wetland Park and Lingyin Temple. West Lake is 4.6 mi (7.4 km) away. Dongyue Station is 11 minutes by foot and Gudun Road Station is 22 minutes.

Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 122 reviews" "
Rating 8 - Good. 38 out of 122 reviews" "
Rating 6 - Okay. 11 out of 122 reviews" "
Rating 4 - Poor. 6 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Wing Chi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Reception counter staff attitude is very bad and not well trained

4/10 Poor

Jennifer

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs AC
I have never been more uncomfortable in a hotel room in my life. The air conditioning was not yet turned on despite the blazing temperatures. My room ended up being 33 Celsius at one point. The staff tried to help by bringing a fan but it did not do much.
Stayed 1 night in Mar 2021

10/10 Excellent

YE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
njoy
Very nice trip and excellent service
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad that we were able to check in a bit early, a little after noon, since we had a very early flight and were very tired. Also I liked the spacious room as we had a roll-in bed for my son.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
I went for a friend trip and we loved this hotel! Staff was very helpful and knowledgeable about the area. French restaurant for dinner was fancy and delicious. Buffet breakfast was awesome. Spa treatments were luxurious. Would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family reunion
had good time for family reunion.
Stayed 2 nights in Oct 2019

10/10 Excellent

Fabrizio, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The staff are informative and friendly. Good experience.
Stayed 2 nights in Jul 2019

8/10 Good

GARNET

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the wetlands park was nice. And there is a park just past the "Outlet" mall, very nice walking. The French restaurant was terrible..overpriced, and two members of our group got sick later.
Stayed 3 nights in Apr 2019