Lobby

Reviews of Super 8 by Wyndham Mt Hope Hamilton Intl Arpt ON

2 out of 5

Reviews

6.0
Rating 10 - Excellent. 136 out of 1007 reviews" "
Rating 8 - Good. 226 out of 1007 reviews" "
Rating 6 - Okay. 253 out of 1007 reviews" "
Rating 4 - Poor. 194 out of 1007 reviews" "
Rating 2 - Terrible. 198 out of 1007 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

shelly

Excellent customer service.
Stayed 3 nights in Mar 2024

4/10 Poor

Lori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old and run down. My room had visible damage on the walls, countertops and the ceiling. Furniture was old, couch was torn, upholstery rubbed off completely in areas. Towels were yellowed. Mattress had visible stains on the box spring, sheets and pillowcases also had yellowing. Room fridge had visible mould and had a bad odour. One small bar of hand soap provided for use in the sink and shower. Unpleasant odour in the room as well. Just generally a very worn out and shoddy environment.
Stayed 2 nights in Mar 2024

8/10 Good

Aida

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Disliked: Amenities
Stayed for a night. Not bad for a night. Just needed it for a place to sleep and shower, good enough for that.
Stayed 1 night in Mar 2024

2/10 Terrible

Kelly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms weren’t very clean, no plug for the tub, the microwave was broken, there was no upholstery left on the couch, 1 flat pillow each, barely warm water for bathing, not enough blankets, no heat in the hallways and a totally pitiful breakfast. This place shouldn’t be open.

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Amenities
Always love staying here and they allow pets which is fantastic so when we’re in town I can travel with my 2 dogs and do not have to worry about them the hotel is fantastic and the rooms are very big love this place
Stayed 2 nights in Mar 2024

8/10 Good

Science

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was freezing, Breakfast was a joke. Worst I have ever stayed at. Ice machine broken.
Stayed 1 night in Mar 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We aren't fussy people but we will declare that the place needs some love and a good clean.
Stayed 1 night in Feb 2024

4/10 Poor

Jeff

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The couch was torn... room was clean but not perfect... tv small... not my favorite
Stayed 1 night in Mar 2024

2/10 Terrible

Patricia

Travelled with group
Disliked: Cleanliness, amenities
The place was at the very most a 2 star. Room was cold and no spare blankets. The hall carpets and paint were badly in need of replacing. The room was the same. The "breakfast" consisted of terrible coffee. tiny muffins, hard granola bars and packages of oatmeal, No hot water for them or tea. According to those trying the coffee the milk tasted sour. This was for $165 for 4 of us in the same room.
Stayed 1 night in Feb 2024

6/10 Okay

Gokul

Stayed 1 night in Feb 2024

4/10 Poor

Wybren

Stayed 3 nights in Feb 2024

2/10 Terrible

Paula

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very dated and not too clean.
Stayed 1 night in Feb 2024

6/10 Okay

ROBERT

Good location but run down, needing a face lift. Tv remote needed 2 hands to operate because I had to hold the batteries in with one hand and operate the selectors with the other. Mattress was just ok and temperature controls difficult to regulate. Breakfast poor
Stayed 1 night in Feb 2024

2/10 Terrible

Blair

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty hasn’t been updated for 50 years with all the same damaged furniture. But close to airport
Stayed 1 night in Feb 2024

8/10 Good

Jacqueline

Stayed 1 night in Feb 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check-in was friendly and efficient. Room had a toilet that the water had been turn off on. Upon opening the valve myself and filling the tank, test revealed that toilet was plugged and would not flush. I had to ask for another room. After moving to my new room upstairs found that there were no bath towels, so had to make the trip back to lobby for those. Really annoying after a great night out to be moving rooms and dealing with room deficiencies at 1:30am. Staff were all courteous and accomodating.
Stayed 1 night in Feb 2024

4/10 Poor

amanda

Business traveller
Disliked: Amenities
Terrible
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, no heat, mold
Stayed 1 night in Jan 2024

6/10 Okay

Ruth

Travelled with partner
Wipers snapped room, small tv.
Stayed 1 night in Jan 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no heat in our room. We stayed Dec 23,2023 and it was a cold night. We were so cold we couldn't sleep.
Stayed 1 night in Dec 2023

6/10 Okay

Emily

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old run down motel type place. Except when i checked in, there was never any staff at the desk. The room was very dirty. I was jervous to even sleep in the bed. I checked for bed bugs, found more pieces of old food and garbage around and under the bed. Soend the extra money to stay somewhere else, this place is awful. Not worth the money at all.
Stayed 1 night in Dec 2023

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Nancy

Travelled with family
Disliked: Cleanliness
The location was convenient for us. The hotel itself has gone down hill since we last stayed here. Too bad since it is a good location but it badly requires some attention.
Stayed 3 nights in Dec 2023

10/10 Excellent

NEIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Super 8 mount hope
Extremely friendly lady at the front desk. Room could be a bit cleaner. Free breakfast could have more….. cereal, toast, bagels and juice. Overall for the price I was happy.
Stayed 1 night in Dec 2023

4/10 Poor

Travis

Travelled with group
Disliked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

CLARA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Sekulungile

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.
Stayed 3 nights in Nov 2023

2/10 Terrible

Yevgeny, Châteauguay

Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty bad experience. Never again
Stayed 4 nights in Nov 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a walkout room.
Stayed 3 nights in Sep 2023

4/10 Poor

Mike

Stayed 1 night in Nov 2023

6/10 Okay

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Barry J

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No good breakfast, looks so old
Stayed 2 nights in Nov 2023

2/10 Terrible

Judy, North Tonawanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kanchanpreet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good experience
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities
It could use some updating but other than that it was great.
Stayed 2 nights in Nov 2023

8/10 Good

Marlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy heaters {some instructions would help} Curtains at the windows very poor condition {dreadful first impression when entering the room}. Breakfast was adequate, but the appliances are in poor condition. It would certainly help the staff if the hotel was improved. The staff were first rate.
Stayed 1 night in Nov 2023

4/10 Poor

Sherri

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The plugged in heater in the room continually blew the breaker all night long. Got very cold in room overnight. No coffee pot in room as stated. The so-called “super” complimentary breakfast was cold coffee in the pot which had been there since 4am, wrinkled apples, a nutribar and mini store bought muffins My son was writing an exam at the airport so had to go find somewhere for breakfast as they had nothing. The only good thing was the staff was friendly. Should have looked at reviews before booking.
Stayed 1 night in Nov 2023

6/10 Okay

Modestas

Liked: Staff & service, property conditions & facilities
Nice person at the reception. That was about it.
Stayed 1 night in Oct 2023

6/10 Okay

Elisabeth

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveller, Travelled with partner
Disliked: Amenities
Was ok, close to airport.
Stayed 1 night in Oct 2023

4/10 Poor

Arnold

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for a night with 2 kids. We chose the place because it is near the airport, as expected we can hear the planes taking off/ landing. The property is old; there was a coffee maker with dirty filter. The room was not really clean. The staff were helpful and pre-booked us a taxi for 530am. The hotel offers coffee and mini muffins and granola bar which we had while waiting for the taxi.
Stayed 1 night in Oct 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, room was quiet even though close to airport. Heat in the room didn’t work well but bed was comfortable and room was clean. Would stay again
Stayed 1 night in Oct 2023

6/10 Okay

Carol

Stayed 3 nights in Oct 2023

2/10 Terrible

Luc

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly dirty, worn out bed, furniture in very used and abused condition, shower not safe carpets stained and musty smelling, heating unit was a noisy rellic
Stayed 1 night in Oct 2023