Reception

Reviews of GuiLin Eva Inn Hotel

3 out of 5
GuiLin Eva Inn Hotel
No. 66 BinJiang Road, XiuFeng District, XiuFeng District, Guilin, Guangxi

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 14 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Convenient location to the heart of Gulin
The room was spacious, however the bed was hard (expected this from previous hotel visits throughout Asia) and the room was not very sound proof as I was woken several times by noisy neighbours in other rooms. Nice selection of foods at breakfast - both western and Chinese, and laundry was same day service and very cheap for what I had cleaned. Hotel was also within easy walking distance of most tourist attractions within Guilin. Some staff spoke English, however was able to communicate without a problem to other staff members. Only major issue was the wi-fi as it could be slow at times especially when trying to use apps such as google and whatsapp.
Stayed 7 nights in May 2019

10/10 Excellent

syl4peace, Caldwell, Idaho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included but it was up some stairs. Being immobility inpaired, I had a small difficulty getting there. Breakfast was adequate, noodles, hard boiled eggs, bread, spaghetti, coffee, tea and hot soy milk.
Stayed 3 nights in Apr 2019

8/10 Good

MITALI

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Location cannot be better!
As everyone has said before me, the BEST thing about this hotel is it's location. It is where EVERYTHING you want to see in Guilin city is. Once you check in, you can walk to every major landmark or tourist spot, theater, as well as the night market, bars, restaurants, cafes, etc...it has everything right outside the front door. My experience with service in the hotel was quite good- they took care of all my issues, though we had difficulty communicating, as I spoke no Mandarin. Smiling service is not their forte- but they were prompt at responding to any issues that I had. The AC worked well, the bed was clean and comfortable, the shower was hot, there were slippers, hair dryer, soap, tooth brush, kettle, Wifi. They even had outlets that fit my US devices. Flat screen TV with lots of Mandarin channels. My room did not have a safe but it was updated and was quite a contrast with the corridors and public spaces...those looked really worn and tired. The cleanliness standard is so-so. If you want that, you can book the Sheraton next door. Though there were mainly families staying at the hotel, cards with pictures of women on them were slid under my door every evening. I did not witness any such encounter. The breakfast was quite sumptuous, especially if you enjoy traditional local cuisine...cold and fried noodles, dumplings, sausages, sauteed veggies, toast, juice, watermelon, etc The rooftop restaurant where it is served has some good views of the Li River and Elephant Hill.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but needs improvement
The hotel is conveniently located at restaurants and pier. Rooms are okay but hallways and dining area needs renovation. Their carpets are very old and dusty. The night staff reception is not very polite and is a bit rude.

6/10 Okay

J T B, Honolulu, Hi.

Liked: Cleanliness
R & R
Convenient to walking street. Nice walking along the river. Relaxing!

2/10 Terrible

Zoe, US

Disliked: Staff & service
no English very noisy people tolerated in other ( close) rooms ragged, torn towels no wake up call despite request

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent hotel good location near the market
Was a decent hotel overall especially for the price. Close to the market so even though breakfast was not included there are many restaurants or street food close by.

10/10 Excellent

sandra, perth w.a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy customer
excellent hotel right in the middle of city, offers tours facility as advertised,but not multilingual as advertised, would stay again

6/10 Okay

Rosh, Flatlands

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Dated, dingy, and costly.
GREAT location in Guilin! We took the large suite overlooking the river and incredible view's. The 2 story suite is well worth the cost, but does not include breakfast. Other than the room, we found the place run down, the food tolerable, and the staff perfunctory. If I had to do it again, I'd take this hotel if nothing else was available.

10/10 Excellent

Theresa, Brisbane, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous hotel
Hotel was very comfortable. Great heating. Great hot water. Huge bed. Lots of space in the room. Close to bars and close to local restaurants.

6/10 Okay

nita, seattle

Liked: Room comfort
Good hotel next to river
Big room, not fancy but adequate. Nice part of town

6/10 Okay

Ray

The location is really good near the 2 pagodas and other hit spots too. Food and bars are close by aswell The hotel is decent, I slept well the night I arrive very quite. It's just opposite the Sheraton hotel so you can always go there for your snacks or food.

10/10 Excellent

bhgal, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place
"Rabbit" was, in particular a very nice and great employee, both at check in and check out a little away from the "action" but I like that... easy to get a bike, cab, bus, to the middle of town. balcony maybe could use some attention.

4/10 Poor

PEI girl, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fair
The staff was really friendly, and the location was great. That's all this place had going for it. There is no gym, no restaurant, and no spa. There were also quite a few bugs in our room, and used soap from previous guests. I would find a different place if I went back.

4/10 Poor

Chris, Quebec, Canada

Liked: Cleanliness
Disliked: Staff & service, room comfort
OK hotel but better options available in town
This is a chinese run hotel and it shows. First, the lobby: not heated, so the staff members have to wear a jacket all the time. No English spoken, which I am ok with as long as we can communicate to a certain extent. I was unable to use my credit card to leave a deposit, it did not work and this is the only hotel in China where I had such problem, still a minor issue and I left a cash deposit. The young lady at the tour desk was asleep on the desk(!!) when we passed by, so we decided to go elsewhere to book our Li river trip. The room was ok. It was not a great room, but not bad either. You could see that the bathroom had been redone recently, but the craftsmanship was very much below standard. Also, do not plan on using the television unless you can read chinese caracters, because the remote and the information on how to use it is written in chinese only. Same with the A/C-heating unit, very hard to work with because you do not really know what happens when you press a button. The bed was the hardest we encountered while in China, I have never seen a bed that hard. Also, in the morning while checking out, we asked for help getting a cab because there was none waiting outside. The young girl at the desk basically told us to get out and to hail one in the street. Not very helpful or professionnal. We crossed the street and ask for help at the Sheraton, and they helped us out. So for the same price, I would recommend the Sheraton instead.

6/10 Okay

Derek & Ryan, Sydney

Disliked: Staff & service
Good location but service was lacking.
The hotel is in a handy location close to the river, shops and eating places. When we arrived the check-in procedure was drawn out because initially no-one could speak English and from what we could gather there appeared to be a mix-up with our booking. Finally an English speaking supervisor came over and communicated briefly with us in English but then left the remaining check-in process to his staff. He appeared to be disinterested.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel
This is an older hotel but the location is excellent. Right across the street is the Li River with Elephant's Trunk Hill and the Twin Pagodas within walking distance. We were able to upgrade our room with the help of the friendly and professional manager. Our room had a nice balcony and a big bathroom.

8/10 Good

Maurice, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay
I had a very good stay at Guilin Eva Inn Hotel. The position is very good near Li river. If I have the chance to return to Guilin," Guilin Eva Inn hotel" will be my hotel to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
close to river and shopping
Nice hotel only thing that let's it down is the breakfast, it's ok as long as you like Chinese food.

6/10 Okay

Hong Kong expat

Liked: Cleanliness
Disliked: Staff & service
convenient river location
The room was clean and adequate as a base for a weekend Li River cruise trip. The room and corridors were rather dark (unable to read in bed) and the shower head was loose and floppy, though I was able to coax it into place. Very hard bed, but I found that to be common in other comparable hotel reviews. Unfortunately, as I only speak English, I found the front desk less than helpful with a simple local call in Chinese to confirm a hotel pickup by tour bus the next morning. I had to go across the street to another hotel where they were most gracious with some assistance in solving my minor problem.

10/10 Excellent

Raymond....., Downey, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for a very good hotel.
Very nice room. I was very happy and enjoyed my stay very much. Thank you.

4/10 Poor

chan on

Disliked: Staff & service
位置好 但其他麻麻 介乎一星級左右吧
Stayed 2 nights in Jan 2019

8/10 Good

idoyan, japan

Liked: Staff & service, property conditions & facilities, room comfort
シェラトンの目の前です。 エクスペディアの地図の位置は間違っているので,シェラトンを探すのが手っ取り早いです。桂林西駅から利用しましたが,タクシー一人乗りで60元,桂林北駅までは30元でした。 英語が通じるスタッフもいますが,通じないフロントマンもいます。 ホテル1階にはツアーデスクがあり,漓江下りの予約もできました。 中国人混載のツアーで400元でした。
Stayed 3 nights in Aug 2018

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

udamamo, 神奈川県

Liked: Cleanliness, staff & service, room comfort
川沿いにあるビジネスホテル
深夜の到着でしたが、私の到着を待っててくれました。ホテルは古い建物でしたが、部屋はなかなか清潔感もあって気に入りました。一つだけ難があるとすれば、掃除した際に換気するために窓が開けっ放しだったため、最初に部屋に入った時がとても寒かったです。立地は、空港シャトルバスの終点から歩いて30分くらいです。帰りはそこまで歩いたので間違いないです。行きは深夜とあうこともあって、私は一つ手前のバス停留所(空港から一つ目の停留所)で降りて、そこからタクシー(15元弱)に乗りました。一つ手前で降りた理由は降りた場所にタクシーが沢山いたからです。ホテルの目の前は川で観光船の船着場もすぐですね。5分ほど歩けば杉湖なので手軽に観光も可能なところです。杉湖の大通り側は百貨店などが並んでいて便利な場所でした。また、泊まろうと思います。
ホテル前
ホテル向かいの川の船着場からの風景
杉湖より

2/10 Terrible

YOSHIKA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
超便利なホテルですが……
立地条件は最高でホテルのスタッフの日本人に対しての対応も最高で旅行会社が入ってたり買い物、マッサージ、観光には最高でした。 でも値段の高い部屋でしたが臭くて体が痒くなりました。バスタブもありましたが掃除がきちんと出来ていませんでした。ただ泊まるには中国の値段からしたら高いと思います。ただ立地条件だけは最高です。 痒くなければ必ずまた泊まりたいです!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
予約票には朝食付きとありましたが、朝食をとる場所がわからず、結局朝食抜きとなりました。 また、4人2部屋で宿泊しましたが、2人分の朝食付とあり、どういう意味だかわかりません。

8/10 Good

Patrick, EYGUIERES.FRANCE.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement parfait , tout Guilin à 2 pas.
Depuis l'hôtel , accès facile et rapide à pied aux sites à visiter à Guilin ainsi qu'aux rues touristiques pour shopping.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
ロケーションはgood
朝食のレストランが7Fにあるが、6Fから薄暗い階段をのぼったり、場所がわかりにくい。 目の前にシェラトンがあり、タクシーの時は「シェラトン」といった方が、すんなり理解してもらえる。

8/10 Good

Haruo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事にも買物にも抜群ロケーション!
バルコニー付きかと思ってたのですが 無かったのが残念でした。 ロケーションは抜群。

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
割り切りが必要
ロケーションが良い、中国の一般的なホテル。 バスタブもありませんでした。 こちらが中国語を話せないと思ったのか、はたまた日本人だからなのか、フロントの対応にちょっとガッカリ。 安さと便利さは問題ありません。

8/10 Good

Christina Littrup, København

Liked: Cleanliness, staff & service
Super centralt!
Super centralt!! Lige ved gågaden og blot et stenkast fra floden. Sød reception, og en seperat afdeling på hotellet, der hjalp med at arrangere ture. Fin morgenmadsbuffet. Minibaren er dog blot et par flasker vand, der er vildt dyre, og alt "skønhedspleje" på badeværelset (med undtagelse af sæbe), skal man betale for.

6/10 Okay

Kazuya, 神奈川県、川崎市

Disliked: Staff & service
トータルでは良いホテルでした。ホテル前の小型タクシーに厳重注意してください。
フロントの方は、英語がほとんど出来ず、ツアーデスクの方にフォローいただくことがしばしばでした。 また、日本円から中国円への両替も不可で、ちょっと厳しかったです。 ただ、価格の割りには、トータルでは良いホテルでしたので、お勧めです。 中心街から程近いので、散策には大変便利です。 ホテルの話ではありませんが、ホテル前の屋根のない4人乗りトゥクトゥク風な小型タクシーにボラれました。 絶対に、乗らないことを強くお勧めします。(メーターがないのがヤバイです。)

6/10 Okay

tsuiyiu, Hongkong

Disliked: Cleanliness, room comfort
地點方便,房間陳設與清潔真的一般

8/10 Good

TAEGIL, SEOUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
계림 시내 관광에 최적
호텔이 빈지앙루(Bin Jiang Road)에 위치하고, 주변에 바로 먹거리가 풍성한 거리가 있습니다. 현지 사람들 평판으로는 오래된 호텔이기 때문에 '샹그리라 호텔' 이나 '대공관(大公馆)호텔'보다 편의시설과 인테리어가 떨어진다고 하지만, 계림 자체 관광에는 위치적으로 최적인 호텔로 생각됩니다.

10/10 Excellent

Ulf, Lomma

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and rooms but average service...
We stayed two days. The location is great with attractions, shopping and restaurants in the surroundings. No possibilities to have breakfast at the hotel and some of the staff wasn't very service minded. Maybe a language problem… We don't speak chineese.

6/10 Okay

Ryo, Osaka,Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
利便性が良くアットフォームなホテル
漓江沿いのシェラトンホテルの横に位置したベストロケーションのホテル。 象山公園や七星公園、日月双塔のある湖に歩いていける立地です。 また隣に劇場もあり、向かいの道路には2号線の路線バスが通っているため 利便性も高いです。 ホテルのコンシェルジュの女性陣は愛想がよく漓江下りの手配も前日でも可能だったので とても重宝しました。 残念な点は、ホテル自体が古く、部屋がかび臭い点です。

10/10 Excellent

PAK HUNG

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比较舒适
整体感觉还可以

8/10 Good

Claes Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Paola, Roma

Disliked: Room comfort
Ragionevole soluzione
L'albergo non brilla certo per carattere o per comfort, ma si può comunque considerarlo una scelta ragionevole per la sua posizione centrale e per il rapporto qualità-prezzo abbastanza soddisfacente. Di fronte scorre il fiume Li, ma la camera che ci avevano assegnato era su un fronte laterale e la vista non era certo indimenticabile. La stanza è comunque risultata sempre abbastanza pulita, ma la connessione wi-fi che ci si aspettava era assolutamente malfunzionante, tanto che per usufruirne bisognava andare in corridoio o nella hall. Il personale è abbastanza cortese, ma non parla una parola di inglese e questo rende il tutto più complicato.

8/10 Good

nanntyann, 重慶

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行
家族旅行には、ぴったりの場所です。ホテルの横には、スペイン料理屋さんが有り、おいしいです。ホテルのスタッフの対応も良好。歩いて数分で、食べるところもたくさんあります。シェラトンホテルの横なので、場所がわかりやすいです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sorkun

Muy bien situado
El hotel en cuanto a tamaño de las habitaciones y limpieza aceptable. El personal habla poco inglés aunque al final acabábamos por entendernos. La accesibilidad del hotel para la silla de ruedas pésima. Hay una rampa con un desnivel enorme en la entrada que además en la parte superior está "rematada" con unos impresionantes tiestos con plantas. Después de tres días subiendo y bajando las escaleras con la silla de ruedas uno de seguridad nos indicó una entrada alternativa sin escalones, ¡ no nos lo podíamos creer ! Desde luego no es un hotel que se caracterice por su atención al cliente.. Lo mejor su localización.

2/10 Terrible

小綠

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
無煙房裡全是濃厚的煙味,隔天都沒散。號稱有房裡的無線網絡也連不了。停車位是停的巷子路邊,很容易被刮傷!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities