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Reviews of Hilton Garden Inn Great Falls

3 out of 5
Hilton Garden Inn Great Falls
2520 14th St Sw, Great Falls, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 688 reviews" "
Rating 8 - Good. 178 out of 688 reviews" "
Rating 6 - Okay. 59 out of 688 reviews" "
Rating 4 - Poor. 27 out of 688 reviews" "
Rating 2 - Terrible. 14 out of 688 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was being renovated so the rooms were in great condition. Just off the interstate with lots of dining options nearby May it great for a quick overnight visit
Stayed 1 night in Mar 2024

4/10 Poor

Leonda

Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie, Blue Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, remodeled room was nice. Bar & restaurant was perfect, food delicious.
Stayed 2 nights in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2023

10/10 Excellent

Julian

.
Stayed 1 night in Nov 2023

4/10 Poor

Ozzie F

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like the banging coming from the floor above as they are renovations. I didn't like the swimming area as there was bugs and the spa didn't work and large chunks of paint coming off. The elevator was always dirty. The breakfast wasn't any good. They offered a hot breakfast but no such deal. I cold breakfast for a price and thd same every morning. I think we weren't pleased . We had no idea the place was being renovated. Was sad that after staying there a number of time we probably won't stay again
Stayed 4 nights in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Christine, New Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Convenient to dining, shopping, and airport
Stayed 1 night in Sep 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Staff were so welcoming.
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with convenient dining. Could use some old world wines in the bar. Close to the airport with a shuttle. However, shuttle doesn't run on Sunday and Monday. Desk clerk went over and beyond the call of duty to get us to the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Melva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Super nice facility with lovely dining area for breakfast (and a great breakfast served!) Staff were beyond helpful. Firepit in courtyard on Saturday night was another nice touch.
Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay there again
Stayed 1 night in Aug 2023

10/10 Excellent

HEBER, BOUNTIFUL

Stayed 1 night in Aug 2023

10/10 Excellent

DIANNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice property.
Stayed 2 nights in Aug 2023

8/10 Good

James

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Korey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place to stay
Stayed 2 nights in May 2023

4/10 Poor

Laine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the most rundown Hilton I have ever stayed at. The bathroom was grody and needed new calk and grouting. The carpet was stained and completely ripped up at our door. Candy under the bed.
Stayed 1 night in May 2023

8/10 Good

Deborah, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Convenient.
Stayed 1 night in May 2023

10/10 Excellent

Terry

Stayed 4 nights in Apr 2023

10/10 Excellent

Stacey

Stayed 1 night in May 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a beautifully set up dog park on the property that made staying there with our dog much easier than most hotels.
Stayed 1 night in Apr 2023

10/10 Excellent

Arlene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was not used to was not having a continental breakfast. Otherwise stay was great!
Stayed 1 night in Mar 2023

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Stayed 1 night in Feb 2023

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine other than I thought breakfast was complimentary. Too expensive.
Stayed 3 nights in Jan 2023

2/10 Terrible

William Raymond

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and in disrepair.

8/10 Good

Shane

2/10 Terrible

Craig

Business traveller
Disliked: Property conditions & facilities, room comfort
Would not recommend.
My first stay at Hilton in Great Falls, MT. Was expecting a comfortable, quiet, relaxing stay. Carpets in suite were filthy to say the least. Lack of sleep due to wind blowing thru wall mounted heating/cooling unit. Way over priced for the suite. Definitely will not even consider revisiting this hotel unfortunately. Very disappointed.
Stayed 1 night in Nov 2022

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. And staff was very accommodating when I left my book.
Stayed 1 night in Aug 2022

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, staff & service
Terrible saggy bad we had to move to another room
Stayed 2 nights in Aug 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard bed. No Monday breakfast.
Bed was very hard and no breakfast on Monday’s
Stayed 1 night in Jul 2022

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed here. Only beef this time was the desk staff. Linda & others not personable. Good thing I didn’t need their assistance with anything.
Stayed 3 nights in Jul 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accomodations.
Stayed 2 nights in Jun 2022

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

10/10 Excellent

Connie

Stayed 1 night in Jun 2022

4/10 Poor

Glenn

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Beds were awful, worn out, need replaced. NO room cleaning at all unless you request it.
Stayed 2 nights in May 2022

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and staff pleasant. I didn't like paying for breakfast
Stayed 2 nights in May 2022

8/10 Good

Nicholas

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were not good, like sleeping in clam shells, but the hotel was awesome
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and informative!
Stayed 1 night in Apr 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022